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Palazzo Buonaccorsi Reviews

Via San Matteo 95, San Gimignano, Italy

Reviews & Ratings Explained


97 Total Reviews
  • 76%Value For Money
  • 84%Security
  • 96%Location
  • 76%Staff
  • 76%Atmosphere
  • 84%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Our stay at "Palazzo" buonaccorsi in San Gimignano was deeply disappointing. Indeed, as soon as we arrived, the waitress came at us and started complaining about the way we ringed ( but aren't we supposed to ring when we do not know the place which was actually closed ? This is not how a hotel should welcome a guest who paid. Then she told us that our room was not available, so I guess she allowed other people to stay one night more and we had to go in another hotel for one of the 2 nights.


Our triple-room, on the top floor, was very hot - and there was no fan or little air circulation. En suite bathroom was very small, and combined with a toilet - so the whole floor flooded after a shower. Bathroom did not have any hair drier, and did not provide soap/shampoo. Room (and hostel) did not have any facilities for guests to make a cup of tea or coffee, or make breakfast. Hence, all guests need to eat out - all the time. Hosts very helpful in providing information to tourist sites

  • 7th Jul 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 41+
  • (1 review)


Lovely place. Ths family business really treats you like a valued guest.

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