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Palazzo Pensionne Reviews

49 Sepulveda Street, Cebu City, Cebu, Philippines

Reviews & Ratings Explained


93 Total Reviews
  • 83%Value For Money
  • 83%Security
  • 71%Location
  • 86%Staff
  • 74%Atmosphere
  • 80%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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The staff was very friendly and helpful


good if you are looking for something simple. Well located, very helpful staff.


Good breakfasts are included at this hostel. I felt very safe here as there was always a friendly security guard near the entrance during the evening and rooms were always locked. There is a locked storage area for baggage if one wants to travel around Cebu after checking out. The surrounding area is a bit dark and sketchy at night so it is best to take a taxi (which staff can call/hail for you). My only problem was poor connection to wifi from inside the rooms. Wifi worked fine in the lobby.


We had one night at this hotel and had to be up very early the next day, for which the staff were kind enough to provide breakfast even though it was before the breakfast time. The hotel was very chic and stylish with a nice big room so was perfect for the stopover. Like most average accommodation in the Philippines the wifi was an issue. It wouldn't work in our bedroom and was too slow to do anything in the public areas. The staff didn't seem too concerned when I raised it with them.

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