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Palm Tree Hostel Medellin Reviews

Carrera 67 N� 48 D-63, Barrio Suramericana, Medellin, Colombia

Reviews & Ratings Explained


148 Total Reviews
  • 86%Value For Money
  • 92%Security
  • 87%Location
  • 90%Staff
  • 79%Atmosphere
  • 87%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I really enjoyed my stay. The staff was super nice and very informative on things to do, and places to go. Also gave great directional info. Great place, easy to find. Quiet. Definitely recommend.

  • 9th Sep 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 25-30
  • (1 review)


Overall a great hotel, staff were really helpful and it's in a location. Hot showers. Only problem was that there was hardly anybody there, so there was no real atmosphere. If you want to chill then it's a good place.


Very impressed with our stay; the staff were very friendly and helpful. In addition, we received prompt answers to all our queries via email. In fact, we stayed twice - that should give you an idea of how satisfied we were!


Rooms and Kitchen in very poor Condition, "included" breakfast for self-preperation - you just get 2 eggs and some toast and you have to prepare it your self, thats no included breakfast, Rooms are in very poor condition, could need a restauration. Staff is not very friendly and not all speak English One good thing: Location is near Metro and many cheap restaurants and a huge supermarket, defnititly good location, also quiet

  • 13th Aug 2015
  • Novice Nomad
  • Anonymous
  • Austria
  • Male, 18-24
  • (1 review)


Staff was really nice and always willing to help when there was linguistic problems. Location was okay. But still a good ride away from downtown. A throughout cleaning is needed in the kitchen. Kind of messy, drawers with junk in them. But I understand that it's hard to have everything perfect since people are rarely respectful of things that don't belong to them.

  • 26th Jul 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


Palm hostel is a great hostel with a good location. Close to the historical centre but away from the hustle and bustle and the touristy area of El poblado. The vibe is quiet subdued and didn't really meet anyone in the 3 nights I was there. But don't let this change your opinion of the place. It is very safe and welcoming

Owner Comment (Hide)
greeting the staff of Palm Tree Hostal Medellin. We are glad that your stay has been memorable, that the facilities are to your liking and that their comments are positive, as it motivates us to continue to improve and remain better service every day. People like you always are welcome to this "home" Palm Tree Hostal Medellin.


I loved the hostel for it's location....far away from El Poblado (about a 10 minute taxi-ride from the hostel). It's right next to a huge supermarket and a couple of blocks from the metro Suramericana. It's a great place to socialize, but luckily no party hostel. Staff is very knowledgable. Only setback: my dorm was really crammed in. One bunk bed less would bring a lot more comfort + space for luggage. It's always a shame when privates are amazing and dorms just crammed in with little comfort.

Owner Comment (Hide)
Thank you very much for your comments and recommendations, this is very important to us. Thanks for letting us make your stay an unforgettable experience. Sorry for any inconvenience and try to repair it to avoid this in the future Thanks again for choosing and We hope to return soon to Palm Tree Hostel Medellín, Colombia.


Very friendly people here.

Owner Comment (Hide)
Thank you very much for your comment and recommendations are very important to us, We hope to return soon to Medellin, Colombia Thanks again for choosing Palm Tree Hostel Medellín, Colombia.


Super friendly staff that gave me a tour as soon as I checked in of the facilities and showed me what I could do around Medellin in Colombia.

  • 24th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Un cordial saludo en nombre del staff Palm Tree Hostal. Muchas gracias por su comentario y por dedicar unos minutos de su tiempo para compartir su experiencia en nuestro hostal. Esperamos que regrese muy pronto y siempre sera bienvenido a esta su casa Palm Tree Hostal Medellín, Colombia


We stayed four nights here. The staff were friendly and tried to help as much as they could, we speak little Spanish so they tried their best at English. They organised the Pablo Escobar tour for us and showed us how to use the metro so that was aboslutly great! It meant we could get where ever we wanted. The hostel is clean. We had a six dorm all to ourselves, with ensuite! The kitchen is usually dirty but manageable. It is a very quiet hostel. So preferable for people who don't want to party.

Owner Comment (Hide)
We are happy that their comments are positive, and that motivate us to continue to provide a better service every day, your suggestions are very important and we try to correct them as quickly as possible. Thank you very much for your recommendation, please take a few minutes of your time to share your experience on our hostel We hope to return soon to this beautiful city of Medellin. Greeting staff of Palm Tree Medellin.


Basic hostel. Not a ton of atmosphere but good internet and kitchen facilities. They have tiny lockers near reception that probably wouldn't fit a computer but at least they are available. Great location near the metro. Nice staff.

Owner Comment (Hide)
Kind regards in the name of staff Palm Tree . Thank you very much for your comment and recommendations are very important to us, Thanks for take a few minutes of your time to share your experience at our hostel. We hope to return soon to Medellin, Colombia

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