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Palmers Lodge - Hillspring at Willesden Green

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
8.2
Fabulous 5157 Total Reviews
  • Value For Money 8.3
  • Security 8.9
  • Location 7.3
  • Staff 8.6
  • Atmosphere 8.0
  • Cleanliness 8.4
  • Facilities 8.0
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8.2
Fabulous 5157 Total Reviews
  • Value For Money 8.3
  • Security 8.9
  • Location 7.3
  • Staff 8.6
  • Atmosphere 8.0
  • Cleanliness 8.4
  • Facilities 8.0

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • Portugal, Mixed Group, 25-30
  • Novice Nomad
  • 7 reviews
17th Jul 2017
7.1

Although it is located at a peripherical London, the subway station is 7 min by foot and it gets you quickly to most of the touristic places. the hostel has good facilities and a nice place for breakfast and to have good conversations. Besides that, the rooms are very basic, not very worth of the pricy fare. the twin room having bathroom and no toilet makes no sense. besides that, the staff is nice and it was not a bad call to stay there.

    • 6.0Value For Money
    • 10.0Security
    • 8.0Location
    • 6.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • Switzerland, Female, 18-24
  • Novice Nomad
  • 5 reviews
15th Jul 2017
7.1

good place to stay for just one night, it is a very big hostel, so it felt quite anonymous to me. It is good to find from the undergroundstation willeden green, as there are signs fixed at lampposts to lead you the way :) Staff was very nice when checking in and out. breakfast is included in the price, and it is ok, but the orangejuice has obviousely been mixed with a lot of water, which was a real pitty...

    • 8.0Value For Money
    • 8.0Security
    • 6.0Location
    • 8.0Facilities
    • 8.0Staff
    • 4.0Atmosphere
    • 8.0Cleanliness
  • burnsbelinda373
  • Australia, Female, 31-40
  • Avid Traveller
  • 10 reviews
13th Jul 2017
8.0

Very clean hostel with clean bedrooms, bathrooms and bedsheets. Nice clean carpets. Great kitchen to store and cook food. Good cafe area for sitting down to eat or enjoy a drink or coffee. The hostel location is a 7 minute walk to the train station and has a bus both day and night that stops nearby. The area is fine and accessible but is not central London - you are essentially in a suburb which can be a bit annoying if you want to pop back to your room during the course of the day.

    • 10.0Value For Money
    • 6.0Security
    • 6.0Location
    • 10.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • South Africa, Male, 18-24
  • Novice Nomad
  • 2 reviews
12th Jul 2017
8.6

Great stay! Everything was totally sufficient & we were really happy there. Lovely having charger and light and privacy curtains, staff were great, breakfast was good & overall, it was really lovely! Thank you :)

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
10th Jul 2017
4.9

Hostel was filled with some parents and their little kids. No real lounge area. More like a hotel that's starting to become really run down. Do NOT recommend using their washer and dryer, had to choke up 10 pounds for it (4 pounds per load and 1 pound per half hour of drying). Stayed in the 14 person room which is essentially a trailer on the roof (above the third floor) with bathrooms that have been crammed with a toilet, shower and sink giving you no space to even move around in.

    • 4.0Value For Money
    • 6.0Security
    • 2.0Location
    • 4.0Facilities
    • 8.0Staff
    • 4.0Atmosphere
    • 6.0Cleanliness
  • nathanielbryan17846
  • Canada, Male, 31-40
  • Novice Nomad
  • 5 reviews
7th Jul 2017
4.6

Dirty washrooms. Cold staff. Place is run like a factory, not a hostel.

    • 6.0Value For Money
    • 6.0Security
    • 4.0Location
    • 4.0Facilities
    • 2.0Staff
    • 4.0Atmosphere
    • 6.0Cleanliness
4th Jul 2017
9.4

Pretty far from central London, and neighborhood is a little seedy at night. Hostel was good, though the large girls room was a bit warm and cramped. Breakfast leaves something to be desired.

    • 8.0Value For Money
    • 10.0Security
    • 8.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
4th Jul 2017
7.4

Overall, it is a decent hostel and my three night stay was fine. I did have one minor complaints: the bathroom in my room was small enough that when I was on the toilet, one arm was in the sink, one was in the shower, and my knees were touching the door.

    • 8.0Value For Money
    • 8.0Security
    • 8.0Location
    • 4.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
2nd Jul 2017
2.0

Do NOT stay here. It looks nice in the pictures but it is the worst hostel I have stayed at out of 15 different ones around Europe. The beds are so uncomfortable. They only give you one sheet and a dirty comforter that they do not wash. The halls and bathroom reek of bleach. The showers switch from burning hot to freezing when you set it to medium heat. The water from the shower stalls over flood into the other stalls getting dirty used water all over your feet. The location is very sketchy.

    • 2.0Value For Money
    • 2.0Security
    • 2.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • England, Male, 18-24
  • Novice Nomad
  • 3 reviews
1st Jul 2017
9.7

Another fantastic stay at Hillspring. Stayed in the 22 bed dorm this time, which was kept clean and felt private due to the curtain over the bed. The toilets were next door and there were additional toilets and showers a bit further away which were quieter. The only let down was the other guests, being very loud in the dorm at night. One person even forgot his key and was banging on the door at 3am. Woke everyone up. This isn't the hostel's fault though - just be wary of people like this.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness

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