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Palmers Lodge - Hillspring at Willesden Green Reviews

233 Willesden Lane, London, London, England

Reviews & Ratings Explained

85%Overall Rating

From 268 ratings
  • 84%Character
  • 89%Security
  • 73%Location
  • 86%Staff
  • 84%Atmosphere
  • 90%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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80%

The hand dryer in the toilet wasn't working

  • Novice Nomad
  • 17 Jan 2013
  • Anonymous
  • Ireland
  • Female, 31-40
  • (1 review)


80%

Very nice and clean. Smelled good and clean inside.

  • Novice Nomad
  • 17 Jan 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


100%

The hostel has great connections, the subway is close and there is a straight bus (52) to eurolines coach station. Service at the reception was excellent and they were always happy to help us. Breakfast was good. Beds and showers etc good. We never had to que either at the reception or to showers, toilets. Stayed in 4bed mixed dorm. Toilets and showers were in the corridor and were clean. Only I wish there had been more hooks to hang ur things during the shower.

  • Novice Nomad
  • 17 Jan 2013
  • Anonymous
  • Finland
  • Couple, 25-30
  • (9 reviews)

Owner Comment (Show)
Hi Thank you for your nice review, We hope you would visit us again and we will promise to add additional hooks in showers for you Regards Reception

63%

The hostel was okay, it was a place for sleep, staff weren't particularly friendly.


90%

Super hostel: Clean, safe, and with free wi-fi. All any traveler could ask for. Bar and food options too.

  • Novice Nomad
  • 07 Jan 2013
  • Anonymous
  • England
  • Male, 25-30
  • (3 reviews)


97%

What an awesome hostel ! We have spent here 3 nights, have to say group of 10 people, and we had a great time in here, staff was very helpfull and very friendly, and that is exactly what you lookin for on New Years Eve. This hostel is highly R E C O M M E N D E D ! ! !

  • Novice Nomad
  • 29 Dec 2012
  • Anonymous
  • Czech Republic
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Show)
Hi there Many thanks for your review! It was great to have you guys around, please come back soon! The Hillspring Lodge Team

60%

We had one of the most expensive room and is was situated next to the toilets (restrooms) and the elevator. The whole night until 3 o'clock in the morning we heard the hand dryer and the elevator. We couldn't sleep. Also our toilet was so old that we had to pump the water to get away all the paper etc. Horrible. The international breakfast was a joke. Toast, butter and jam, nothing else. No cheese or something else to put on the toast.

  • Novice Nomad
  • 29 Dec 2012
  • Anonymous
  • Germany
  • Couple, 25-30
  • (1 review)


83%

A little far from the main tourist sites but not too bad by metro. Stayed in 3 hostels in London over the course of a week and this one was by far the best.

  • Novice Nomad
  • 29 Dec 2012
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (7 reviews)


73%

NIce place, bad location, this hostal look like a real hotel with cards to open doors and lockers the only thing is that the rooms are so small for 4 persons

  • Novice Nomad
  • 29 Dec 2012
  • juanbest2000
  • Mexico
  • Male, 18-24
  • (9 reviews)


90%

I stayed in a 14 bed female dorm and the bunks had curtains for privacy and reading lights, the showers were big and clean, the couches in the lounge area were comfortable and computers were available without being charged out the arse. It was all the nice little things that make you feel better when you're travelling. The bar wasn't very lively and it wasn't a really social place but I would stay again.

  • Novice Nomad
  • 27 Dec 2012
  • Anonymous
  • Australia
  • Female, 18-24
  • (3 reviews)


83%

A very good hostel. Some minor improvements could be made in order to improve the quality further, such as: installing a better shower head (pressure through the current ones is low), placing a small rack for soap/shampoo/... in the shower. The room was clean and large enough. There was also enough space to store luggage.

  • Novice Nomad
  • 26 Dec 2012
  • Anonymous
  • Belgium
  • Couple, 31-40
  • (1 review)


100%

It was an amazing stay, staff team were great and so kind. It was my first time in London and I loved the hospitality and everything!!

  • Novice Nomad
  • 22 Dec 2012
  • Anonymous
  • Morocco
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Hi there Many thanks for your enthusiastic review. We hope to see you back at our hostel very soon. The Hillspring Lodge Team

93%

Everything is good but it takes 9-minutes walk from underground station. PS: I love the classical British house.

  • Novice Nomad
  • 22 Dec 2012
  • Anonymous
  • China
  • Female, 18-24
  • (2 reviews)


90%

I was travelling with my three teenage daughters and Palmers Lodge was a great place for us. The room was clean and comfortable and there were plenty of spaces and facilities for us to relax in. It felt safe.

  • Novice Nomad
  • 17 Dec 2012
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


67%

The Hostel itself was quite nice, but it was a little bit further from the city center than a I realized. It was a nice, quiet neighborhood, though, so if you want peace and quiet away from the city, then perhaps that's not a bad thing. The staff was very friendly and helpful. Overall, I thought this hostel was just okay. It wasn't bad at all, but a bit pricey for what I got.

  • Novice Nomad
  • 15 Dec 2012
  • Anonymous
  • USA
  • Couple, 18-24
  • (1 review)

Owner Comment (Show)
Hi there Thank you for your review. We are glad that you had a nice experience at our hostel. Our prices reflect the fact that we offer a higher standard of quality when compared to the usual youth hostel. The Hillspring Lodge Team

87%

Our stay was very comfortable and very clean. The only negative thing is the bar's hours.

  • Novice Nomad
  • 15 Dec 2012
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)

Owner Comment (Show)
Hi there Thank you for your review. We are very glad to learn that you had a pleasant stay at Hillspring Lodge. We are very interested in learning how we could adjust the bar hours to make it more enjoyable for our guests, you can email your suggestions via feedback@palmerslodge.co.uk The Hillspring Lodge Team

87%

nice hostel, clean, and good velue for money. not realy noisy and I feld save

  • Novice Nomad
  • 15 Dec 2012
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)


97%

No complaints whatsover! We were received very warmly, had good food, slept like babies and enjoyed the clean shared bathrooms. The location was really fine as well, nice, quiet, safe and just under 10 min walking to the tube station.

  • Novice Nomad
  • 14 Dec 2012
  • Anonymous
  • Belgium
  • Mixed Group, 25-30
  • (4 reviews)

Owner Comment (Show)
Hi there Thank you for your review. We are glad that you liked our hostel and our service. Please come back sometime soon! The Hillspring Lodge Team

93%

Quite nice hostel.. All of the things are satisfied~

  • Novice Nomad
  • 14 Dec 2012
  • Anonymous
  • China
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Hi there Thank you for your review. We are glad that you enjoyed your stay at our hostel. We hope to see you back sometime soon. The Hillspring Lodge Team

97%

THE BEST HOSTEL in LONDON ! I have been travelling a lot over the world, I can say. A very nice free breakfast, free linen, a guest kitchen, good connection of free Wi-Fi internet, very clean comfortable bed, huge dinning area and parking lot, nice backyard & front area with many tall trees. I am feeling the owner is always trying to give the best service for whole guests. Some of guests have only to try to have proper manners & consideration not to disturb other guests in the dorms.

  • Globetrotter
  • 12 Dec 2012
  • Anonymous
  • South Korea
  • (56 reviews)

Owner Comment (Show)
Hi there Thank you for your review. It's so nice to read that you think we are one of the best out there -more so since you have obviously stayed at a few hostels during your travels!. It's very regarding to know that we are doing something right :) Hopefully we will see you back very soon The Hillspring Lodge Team

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