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Palmers Lodge - Hillspring at Willesden Green Reviews

233 Willesden Lane, London, London, England

Reviews & Ratings Explained

82%

Rating
4084 Total Reviews
  • 82%Value For Money
  • 88%Security
  • 73%Location
  • 85%Staff
  • 83%Atmosphere
  • 86%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

This is a simple, pristinely clean hostel. The internet is super fast and available throughout. The beds are comfy, althought the mattresses are synthetic so they don't breath and you might find yourself waking up a little sweaty! More multi plugs in the rooms would help, some have them, some don't. The food is below average, thought the chef seems perfectly capable by the food that he makes for the managers! Some of the showers run hot and cold. Great value overall but lacks sparkle.

Owner Comment (Hide)
Dear guest, Thank you for taking your time to leave us the feedback. We do appreciate all comments left by our guests. We are currently working on changing our menu and this is why the chefs are experimenting a little bit. Also, the synthetic mattresses are being replaced step by step. Regards, Palmers Lodge Hillspring

97%

The stay was all in all excellent, the only minus was that we could only get cold water from the showers D:

Owner Comment (Hide)
Dear guest. Thank you for your review. We are very sorry about the water temperature. I wish I had been reported as it is an easy fix for us. We just need to be told about the problem first. Regards, Palmers Lodge Hillspring

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