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Palmers Lodge - Hillspring at Willesden Green Reviews

233 Willesden Lane, London, London, England

Reviews & Ratings Explained


4439 Total Reviews
  • 82%Value For Money
  • 88%Security
  • 73%Location
  • 87%Staff
  • 82%Atmosphere
  • 86%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Very nice! Absolutely worth the money I paid for the two nights - the room was way better than I expected. Staff was also very nice and helpful. Recommended!


located in north London close to a tube station, about a half hour on the tube to get to Central London. bar/common room area very nice. very small kitchen for public use. rooms large with sturdy and comfortable beds. staff helpful


very clean, basic breakfast, friendly staff, bus stop just opposite, tube 5 min walk, my room didn't have bed curtains as expected


You really have to pay more attention to the guests. I asked for another bed but the person who was at the reception at that time didn't behave as expected. She didn't even tried to attend my solicitude. The bathrooms are not comfortable and there aren't enough sockets so we could charge our phones. In general, it wasn't worth the price.


This hostel is in a class of it's own! All seems to have been planned from scratch to be purpose built as a flawless hostel meticulously maintained by staff who are either trained, qualified in, or have prior experience of hospitality service. Differs from a 4 star hotel only in the fact that you share a room with 3 strangers and pay approx. £20to£30pn. not £90to£300pn. & no ensuite (hostel vs. hotel QED). Lockers biggest I've seen and "bank vault" secure! Great atmosphere and security! 🏆


First time staying in a hostel. As a solo traveller the large dorms were a bit intimidating, but I didn't feel unsafe. The locker room was secure and the hostel is gated off. Great directions on how to get there and easy to see London once you've mastered the tube. The staff were kind and very helpful. Lounge was a nice quiet area to plan and work using the WiFi. The other guests were very polite and quiet once it started getting dark.


The hostel provides a great environment for someone who's staying alone. Not only the staff but the guests are friendly as well which makes it further more comfortable.


rooms are on the smaller side, but staff was really great and was able to get us theatre tickets day of, for really great prices!


Very friendly place and staff were very good.

  • 13th Jun 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 31-40
  • (1 review)


Loved the outside seating area, peaceful location, friendly staff. The room was great, I liked the fact that the lockers could be locked with room card and lots of space around the bed to put things.


This is a great hostel. Great beds, great showers. People are nice. Is really near to a train station, the bar is amazing and is easy to met new people!


I thought it was a very good low budget hostel, that was clean, secure & well located. It had everything I needed including free use of a pc


I felt totally safe here as a young female traveller and there was a bus stop right outside - very convenient.


I had a really good time there, even if it was for one night. I just hung out at the patio/lounge area for the day with other people from the hostel and turned into a great night. I highly recommend this hostel.


A proper kitchen and/or a healthier menu would make a huge difference. Otherwise it was pretty good! Bunks with curtains and interior lights make a world of difference.


Kept waiting needlessly when checking in. Toilets hard to flush. Bland breakfast.Room far too hot. Robbed in the shower by a professional thief. Reception couldn't be bothered to check if anything was handed in. Outer gate security a joke. The place is full of the loud,the vapid and the entitled: best avoided!


Everything is great but only the location.


Very clean, updated hostel. doesn't even feel like a hostel at times! Would highly recommend. Stayed in 4 bed mixed dorm

  • 9th Jun 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Couple, 18-24
  • (1 review)


Good hostel, the staff especially were fantastic. They were always super friendly and helpful. The hostel was clean and they clean the bathrooms at least 5 times a day which is nice. The showers sucked though. I tried three different showers and one had water pressure so high it felt like it was going to tear my skin off and the other two would constantly change temperature so it would go from warm to boiling hot to cold every 3 minutes or so. A little far from the tube.


Second time of staying here whilst attending the summer time ball. Great hostel - staff very friendly . Excellent location - just 5/10 min walk to tube station . Breakfast included - basic but free so you can't really grumble! Will be staying again next time we go to the summer time ball !!

  • 6th Jun 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 25-30
  • (1 review)

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