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Palmers Lodge - Swiss Cottage Reviews

40 College Crescent, Swiss Cottage, London, England

Reviews & Ratings Explained

87%Overall Rating

From 663 ratings
  • 90%Character
  • 86%Security
  • 84%Location
  • 86%Staff
  • 85%Atmosphere
  • 88%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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90%

My third time here, and I'll keep coming back! The staff are great too. I arrived early in the morning I was supposed to check in and they even let me have breakfast at the hostel without charging me extra! Great place to stay in London.

  • Avid Traveller
  • 27 Apr 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (13 reviews)

Owner Comment (Show)
Hello! Keep coming back and we will be happy to have you with us again... see you then!

97%

I really enjoyed every bit of my stay at Palmers swiss cottage. The atmosphere is very nice and I can't wait for my next stay there. Thank you.

  • Novice Nomad
  • 27 Apr 2013
  • Anonymous
  • Netherlands
  • Male, 18-24
  • (1 review)


100%

I would choose this place again when coming back to London and could strongly recommend to others!

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • Germany
  • Female, 31-40
  • (1 review)


80%

Everything is good, just a bit far away from sightseeing, but transportation is convenience.

  • Novice Nomad
  • 26 Apr 2013
  • iamwyp
  • China
  • Female, 18-24
  • (3 reviews)

Owner Comment (Show)
Hello! Some of the sightseeing is not close to us, but the underground station and 24 hour buses 3 minutes away make it easier to go anywhere in London. We hope you enjoyed your stay with us. thank you for your comment.

100%

Very happy with my stay, staff are very friendly and helpful

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • Malaysia
  • Male, 18-24
  • (1 review)


100%

I only had one problem one time when one of the showers was cold, but I moved down two stalls and it was all good!

  • Novice Nomad
  • 26 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


80%

the hostel is very clean (what is very unlike compared to other hotels) in the 2nd floor more bathroom could be usefull

  • Novice Nomad
  • 25 Apr 2013
  • Anonymous
  • Switzerland
  • Male, 18-24
  • (2 reviews)

Owner Comment (Show)
Hello! Thank you for your comment. Our hostel is very clean and we are proud of our housekeeping team: we are glad you liked it. We will be waiting for you again in the future!

100%

verrrrrrrrrrrrrrrrrry goooooooooooood :) thank you for good service.

  • Novice Nomad
  • 25 Apr 2013
  • Anonymous
  • South Korea
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Thank you verrrrrrrrrrry much! See you back someday!

100%

This was my second stay at the Palmers Lodge Swiss Cottage and it is one of the best hostels I have stayed at. The staff is always very friendly and helpful and I love how all of the beds have have privacy curtains. It is very close to a tube station as well. The building is very spacious and does not feel cramped like other hostels i have stayed at. I will definitely stay here again!

  • Novice Nomad
  • 25 Apr 2013
  • Anonymous
  • USA
  • Male, 31-40
  • (2 reviews)

Owner Comment (Show)
Hello! we hope to have you staying with us again! thank you very much for the nice review. We are happy to know you enjoyed the most of what we have to offer. Hope to see you back someday!

87%

amazing hostel, very good comum area, free breakfast and free coffe, water and tee anytime, big rooms, good and cheap dinner in the bar, friendly and helpful staff, very near to metro underground. the unique problem is that you cant drink in the hostel if you cant buy the drink in the bar, so its impossible to drink cheap, because in London you cant drink in the streets, but this dont change the fact, that this is a great hostel.

  • Avid Traveller
  • 25 Apr 2013
  • Anonymous
  • Brazil
  • Male, 25-30
  • (11 reviews)


87%

Swiss Cottage was a wonderful hostel that had great rooms and facilities that really made you feel like you were in England. The staff was excited and happy to help and I truely enjoyed my stay.

  • Novice Nomad
  • 25 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


93%

It is a beautiful house and the staff very helpful and kind.It has a pleasant feel to it. The twin room we stayed in was very tiny but beds were decent. One cannot expect hotel standards in a hostel. Bathrooms were kept as clean as possible. We liked it

  • Novice Nomad
  • 24 Apr 2013
  • Anonymous
  • Switzerland
  • Female, 41+
  • (1 review)

Owner Comment (Show)
hello! Thank you very much for your nice comment. we are glad you enjoyed our twin room. See you back someday!

93%

The hostel is easy to find and in a very pleasant location, the rooms are simple but clean, the bathrooms are regularly cleaned as well. There's plenty of seats in the tv lounge so you can relax, watch a game on tv or read books, while drinking free tea and coffee available 24h there. Computers are available, a phone charger vending machine too. The luggage rooms are outside the main building but the security is good so it's not a problem. Overall, a very good place to stay!

  • Novice Nomad
  • 24 Apr 2013
  • Anonymous
  • Poland
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Hello! we are happy to know you like the area where our hostel is located. Thank you for your nice feedback. we hope you come someday and repeat the experience!

93%

Loved staying here! The "train-style" beds are so comfortable and cool. Free breakfast, cool lounge room....and the hostel is housed in a Victorian mansion! It's a bit outside of London but worth the commute. I would definitely recommend it. (And if anyone has seen the movie What a Girl Wants with Amanda Bynes, this hostel reminded me of that one -- but a lot nicer!)

  • Novice Nomad
  • 23 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (6 reviews)


53%

As I noticed in their sister hostel, the Hillspring in Willesden Lane, they DO NOT CHANGE THE DUVET COVERS when a guest moves. This time, I challenged the two cleaners there and asked why they don't change the duvet covers when a guest leaves the hostel. They replied they ONLY DO IT EVERY 7 DAYS OR WHEN IT'S SMELLY! They said it's their manager who tells them to do so. I asked also at the reception why. The guy there replied that maybe because I was on a budget price or something! Disrespectful!

  • Novice Nomad
  • 21 Apr 2013
  • Anonymous
  • Switzerland
  • Female, 41+
  • (1 review)

Owner Comment (Show)
Hello The bedsheet, pillow cases and sheet between the person and the duvet are changed after every guest and for long say guests they are changed every 5 days. There's routine duvet cleaning but as it's almost 4 times the price as the sheets, we can't do it after every guest.

87%

There was a picture slightly out of place in the common room. To add there was a Spanish youth touching himself on the sofa.

Owner Comment (Show)
Hi, many thanks we'll have a look. Hopefully the two aren't connected.

97%

Nicest backpackers hotel I have ever slept at...

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • Tanzania
  • Male, 41+
  • (2 reviews)

Owner Comment (Show)
Hello! Thank you so much for your comment! We will be happy to have back anytime!

83%

The staff were welcoming and the mix of company in my room was engaging.

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • England
  • Male, 31-40
  • (2 reviews)

Owner Comment (Show)
hello1 Thank you so much for your nice comment! feel welcome to stay with us again... see you!

90%

Great venue, very relaxing stay..

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)

Owner Comment (Show)
Hello! we are happy to know your stay was pleasant and relaxing. see you next time!

100%

I needed somewhere to crash overnight before the London Marathon. I was arriving late, and leaving early. The staff were very welcoming, each bed has a curtain for privacy, and the breakfast was good.

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Show)
Hello! We hope you enjoyed your London marathon experience and we are happy to be part of that. see you again next year for the next marathon!

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