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Palmers Lodge - Swiss Cottage Reviews

40 College Crescent, Swiss Cottage, London, England

Reviews & Ratings Explained

85%

Rating
8624 Total Reviews
  • 84%Value For Money
  • 86%Security
  • 85%Location
  • 87%Staff
  • 85%Atmosphere
  • 88%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

I needed somewhere to crash overnight before the London Marathon. I was arriving late, and leaving early. The staff were very welcoming, each bed has a curtain for privacy, and the breakfast was good.

  • 20 Apr 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hello! We hope you enjoyed your London marathon experience and we are happy to be part of that. see you again next year for the next marathon!

83%

Great venue, very relaxing stay..

  • 20 Apr 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Hello! we are happy to know your stay was pleasant and relaxing. see you next time!

83%

The staff were welcoming and the mix of company in my room was engaging.

Owner Comment (Hide)
hello1 Thank you so much for your nice comment! feel welcome to stay with us again... see you!

94%

Nicest backpackers hotel I have ever slept at...

Owner Comment (Hide)
Hello! Thank you so much for your comment! We will be happy to have back anytime!

94%

Loved staying here. The privacy curtains on the beds were fantastic and you can't go wrong with free breakfast and free wifi that you can access from your bunk.


91%

Palmer's is a great hostel. Clean and with loads of character. Do be warned that the bedrooms are small though, which means things are easily crowded with luggage, etc.

Owner Comment (Hide)
Hello! Thank you so much for your feedback! we're glad to know you enjoyed your stay with us. We are now looking for solutions to improve our luggage storage. Hope to have you back anytime soon!

80%

Very nice staff, lovely place, beautiful place, excellent location, but dreadful night because of my roommates who were drunk, came several times to the dorm, switching on the light, eating, drinking, smoking, shouting, burping loadly...a nightmare. In between I succeeded in sleeping twice 2 hours. Exhausted at the end. You never know where tohse kind of guys will stop. Stressful. Backpachers we are, sure, but what can we do when haviong to share a dorm with disrecpectful guys like this?

  • 19 Apr 2013
  • Novice Nomad
  • Anonymous
  • Belgium
  • Male, 41+
  • (1 review)


80%

Generally very happy and will use again - downsides - the beds are very narrow and the doors bang a lot

  • 19 Apr 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Hello! Thank you for your comment. We are also very happy to know you enjoyed our hostel. Our doors close automaticaly for security reasons. About the bang, we will check it.

91%

That's my second booking here. Pretty happy with it again. Even the biggest dorm room is super comfortable - beds are big, there are individual power sockets, curtains and lights for everyone. Common room is nice, bar is nice. If they fix the showers it will be perfect. The showers are the worst I've seen in London - low water pressure or cold or both. You can generally try a few different showers and find one the works kind of OK, but it's so annoying.

Owner Comment (Hide)
Hello! Thank you for your feedback. We are now going through the showers so that next time the experience can be even better! See you soon!

86%

Very good place to stay for a city trip!

  • 18 Apr 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 31-40
  • (1 review)


80%

Good option for those looking for a reasonable, clean and social hostel. Beautiful mansion house just adds to the atmosphere. The only thing to keep in mind is that this is a large hostel, and during my stay there were many high school groups staying there so at times it felt a little like a school dorm.

Owner Comment (Hide)
hello! Thank you for your comment. we're glad you enjoyed our victorian mansion and the atmosphere! See you back someday!

97%

Very very nice place to stay.

Owner Comment (Hide)
Hello! Thank you for your very, very nice comment... We hope to see you back someday!

100%

Best hostel in London I think.

  • 16 Apr 2013
  • Novice Nomad
  • Anonymous
  • Slovenia
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! Thank you so much for the compliment. We think the same :) See you back someday!

100%

Palmers Lodge was in the perfect location for us, just minutes away from Central school of speech and drama; and it was easily accessible to central London on the Jubilee line. It was clean, comfortable, safe & affordable - and I would be very happy if my daughter & her friends came to stay here again.

  • 16 Apr 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Hello! Thank you so much for your feedback! We are happy to know that you enjoyed our hostel. You and your daughter are welcome to come back anytime!

74%

Nice hostel to stay in. Friendly staff, nice area, good access to Underground, clean facilities, quiet dorms.I didn't even feel like I was staying in a 14-bed dorm which was almost full! I would have liked more choices for breakfast (fruit!). I was also a bit annoyed by the masses of (mainly French) high school students (not the hostel's fault I know :)). I felt like it was a bit too big to get in touch with other travelers easily.

Owner Comment (Hide)
Hello! Thank you so much for your feedback! We are happy to know you enjoyed your stay with us. Your tip for the breakfast will be thought over: thanks! Hope you come back someday!

89%

Fantastic. One of my best hostel experience, even when I am making considerably more money in the future I think it will be hard to beat this for accommodation in London.

Owner Comment (Hide)
Hello! Good to know you enjoyed our hostel! we hope to have you back anytime!

40%

This place is no longer a hostle. They have become a boarding house for bus-loads of European school-age children. Stayed for four nights, booking 3 months ahead, and had to change rooms daily so they could accomodate the group bookings. These groups also dominate the kitchens am and pm (as the leaders attempt to feed 50+ students en masse), the bathrooms (there are only 2 sinks per floor ( to share with 15+ teenage girls), and the common room.

Owner Comment (Hide)
Hello. Our hostel receives groups every now and then, like most hostels. We like to keep the diversity of guest that provides us a special atmosphere. We are sorry if you had to change rooms on your last night: that's something not common and we only ask that when no other option is possible. Hope next time the hostel crowd makes your experience better. See you then!

77%

The place has incredible character and the common room is especially relaxed and sociable. On the day I went there was a power cut but it wasn't a problem as everyone made the best of it. The room was quite basic for the cost - which is one of the more expensive in London - and the window outside my dorm had some rattling fixtures which made for a noisy sleep. The breakfast too is about as basic as you'll see. Some bread or about three pots of cereal. Most hostels offer cheese, ham and fruit

Owner Comment (Hide)
Hello. Thank you for your feedback and your understanding of the power cut incident. Regarding our breakfast, although is free (one of the few in London) we are now working to improve it. Hope to see you back someday!

83%

The sink in the toilet can be bigger so that the toilet won't be that wet after using. Except that everything was fine.

  • 12 Apr 2013
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! Thank you for your feedback and for the tip regarding the toilet. we hope to see you back someday!

89%

I thought that the breakfast could have been a bit more comprehensive and I thought that there could have been a bit more of it. I thought that the shower configuration was a bit odd.

Owner Comment (Hide)
Hello. Thank you for your feedback. Our hostel is one of the few offering free breakfast in London, but we can always do better. We are working on it right now. See you back someday!

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