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Palmers Lodge - Swiss Cottage Reviews

40 College Crescent, Swiss Cottage, London, England

Reviews & Ratings Explained

84%

Rating
10775 Total Reviews
  • 82%Value For Money
  • 86%Security
  • 85%Location
  • 84%Staff
  • 83%Atmosphere
  • 86%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

We loved the hostel!! The place is really nice and tidy at all aspects. The staff is awesome and ready to help you all day. Totally recommend this hostel...really close to the tube station, so you can go anywhere in London from there.


86%

A pretty nice Hostel overall. The facilities are OK, the Wi-Fi doesn't really work in the rooms, and it gets hot as hell at night in your bed. The windows don't really open much due to security reasons so there isn't really much you can do. In terms of location, it's not bad, but you will have to take the underground and make transfers to get to the tourist spots. Lots of restaurants near by but supermarket is about 15-20 mins away by foot, near the next station on the jubilee line.


91%

I've been in London many times in other hostels and this one is the best I've ever been. If I come back I'll choose Swiss Cottage for sure.

  • 30th Nov 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 31-40
  • (1 review)


69%

Triple bunk beds are not accessible for everybody, people should be informed about their existence in the description of the room they reserve. All the rest is great


69%

No possibilities for any booking changes !


57%

This place seems very nice from the pictures and the rooms are cute, but the bathrooms are terrible, there's no atmosphere and it's not worth paying 5GBP more than other hostels if you think you're picking somewhere more comfortable. 30 second timers on all the showers and signs encouraging you to 'protect the environment' (save them some cash) by keeping your shower to this time limit. It's insulting after paying 20GBP for a dorm on the weekend.


74%

Good location, underground only a 2 minute walk away


80%

I had a very nice stay in this hostel. They have a nice lounge room and a good bar + restaurant downstairs. I was staying in a dorm, it was not noisy at all and a good plus : there are curtains around each bed so you can have your privacy!

  • 27th Nov 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


100%

Palmers Lodge was my "home away from home" in London, a jewel of a hostel. Despite the negatives of a small kitchen, and push-button showers, on the other hand the atmosphere, comfortability of beds, friendliness of staff, fast Internet, free tea/coffee, and just the overall balance and feel of this place (lounge, solid wood beds, good sheets, etc.) clicked with me and more than made up.


83%

Really good location, close and easy walk to the tube.


57%

Although a little outside of city center, very close to tube and easy to get around. Some of the staff were helpful but the majority did not seem to care about any of the guests. When someone else took my bed for the night, staff told me to simply find another one---in the dark at 11pm! They also close the bathroom for cleaning at 9am, couldn't you do it another time of day when people aren't waking up?? Finally the whole place smelled & had no character. Not a good place to meet people.

  • 26th Nov 2014
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)


74%

There is no air conditioning and ventilation inside the rooms. An average room is 100 m3 snd 8f i.e 16 people in the winter breath , then there will be no oxygen for breathing. The lighting inside the rooms are very baf and there are just small number of charging points in the rooms


69%

Chaotic staff, but helpful. Useless lockers in room. Cramped room. Good value breakfast, dinner. Beer. Good lounges to relax in. Good wi-fi. Real stores, restaurants, M&S supermarket close by. On the whole, this place is ok, considering you can do much worse.


66%

The Hostel is very anonymous, so ist not easy to meet new ppl. If u just Need a bed to sleep its good. And if ive ure a tall then the bed are maybe not the best. Powerplug are rar...

Owner Comment (Hide)
Hi there, We have a Bar and lounge designed specifically so people could meet and chat. Then it's really up to the guests to say "Hi" between them :) Cheers and hope to see you soon!

83%

Lovely hostel in great location!

  • 24th Nov 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


80%

Cosy place and nice atmosphere. New and clean bathrooms which were actually working and with plenty of hot water. Room quite ok with curtains around the bunk bed. I didn't use the other facilities such as lounge, bar, etc., so I don't know what these were like, but if you just need a place to sleep and keep your stuff, I would definitely recommend it. One of my better London hostel experiences. Also a good location, 5 minutes' walk from Finchley Road tube station and not too far from Hampstead.

Owner Comment (Hide)
Hi there and thank you for your kind words! Hope you can visit us soon and we'll leave you a tip for the next time... the Swiss Cottage underground station is even closer than Finchley Rd :)

71%

The hostel is nice but staff at the reception is very slow and not very friendly

  • 23rd Nov 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 25-30
  • (1 review)


80%

check-in took an hour which I wasn't impressed with but otherwise everything was fine- most likely will be back again soon


83%

I had a lovely stay. I liked the bedcurtains privacy.

  • 23rd Nov 2014
  • Novice Nomad
  • Anonymous
  • Denmark
  • Female, 18-24
  • (1 review)


57%

Room was terrible. Too small for twenty some people. and younhave to bring your key everytime you go to toilet. Very amall kichen always full of people. Can't have fork and dishes sometimes.

  • 23rd Nov 2014
  • Novice Nomad
  • Anonymous
  • South Korea
  • Female, 18-24
  • (1 review)


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