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Palmers Lodge Zagreb Reviews

Branimirova 25, Zagreb, Croatia

Reviews & Ratings Explained

88%

Rating
420 Total Reviews
  • 87%Value For Money
  • 88%Security
  • 91%Location
  • 93%Staff
  • 83%Atmosphere
  • 90%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Sarah was amazing, she went over and above what was required to help me.

  • 19th Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for this great review :) We hope that you will have a chance to stay with us again and have the same experience :) PL team

100%

really great place to stay, easy to find and very close to the centre! staff very friendly and lots of information of things to do during your stay. beds comfy and bathrooms always clean. highly recommend for travellers wanting to meet new people.

Owner Comment (Hide)
thank you guys for this great review, we really hope to host you again and make you feel as welcome :) Kind regards, PL team

71%

It was very humid in the basement rooms and the hole building was shaking every time a tram ran by. I found blood on my pillow.

Owner Comment (Hide)
Thank you for your review, it is great to have some feedback!Since you were staying during the rainy weeks,it is very likely that is was a bit humid in the room,that is why we have A/C in the rooms,all you had to do was instruct us to turn it on :)Regarding the blood,we do aplogize,but we are unable to control things that happen inside the room after check in, we would have replaced it,if only we knew. We hope that you will stay with us once more and have a pleasant stay! All the best, PL team

86%

Close to the station, good wifi, nice rooms with bathrooms.

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you :) All the things you have listed are the things we are proud of, so we are very happy that you are satisfied with our hostel and hope that you will return! Kind regards! PL team

89%

Lovely kitchen/social area and we gad a great stay!

Owner Comment (Hide)
Thank you, we try to make our social areas as homelike as possible :) Hope to host you again in the futire! PL team

83%

There was a bit of a lack of common area which made it hard to meet people from other dorms

Owner Comment (Hide)
Thank you for your feedback, it is important to hear what our guests think! Our common room is as our hostel, cozy and big enough for the people who want to hang out and socialize :) Sometimes people tend to keep to themselves, and that is ok, we accept all sorts of travellers, the extroverts and the introverts :) We hope that you will come again and have a better experience with the extroverts of this world :) Until then, have a great time! PL team

100%

Great facilities, clean rooms and facilities. The staff were also extremely helpful and friendly, gave me great advice for things to do during my short stay in Zagreb and booked my tour to Plitvice Lakes. Would definitely stay again if I am ever back in Zagreb!

Owner Comment (Hide)
Oh, you make us blush :) Thank you for this great review, we hope to host you again and make you feel as great as the last time :) Cheers, PL team

77%

Staff were great and helpful. I thought the kitchen facilities were ordinary.

  • 9th Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for the review, we appreciate your time! The kitchen is fully equipped but if you need something special to cook, we ask you to tell the receptionist, and if they can, they will help and supply you with the selected item :) Kind regards, PL team

91%

Location is excellent!!!! Staff is very friendly!!!

Owner Comment (Hide)
Thank you :) We try to give our best and we are very happy when the guests are satisfied with the service provided :) Hope to host you again. PL team

100%

If u go to Zagreb, i think its the best hostel in city centre close to train station.

Owner Comment (Hide)
Thank you very much :) We are very happy you have enjoyed your stay and hope to host you again! Cheers! PL team

100%

THe view from the hostel was amazing, it was only a 5 minute drive from the national park, we had 6 people so the taxi cost us $2 each. The staff were amazing, Leo picked us up from the bus station, took us to the loal supermarket, this was extremely helpful. The facilities, security, comfort, cleanliness were great, it had a very homely feel!

  • 24th Jun 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


94%

Great hostel close to station and everything else :)


100%

Everybody was extremely helpful.

  • 19th Jun 2014
  • Novice Nomad
  • Anonymous
  • France
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you so much for this kind review :) We hope that you will get a chance to stay with us again and have the same experience :) Cheers, PL team

71%

I had a one way stop on my way from Zadar to Ljubljana, and was pleasantly surprised by this hostel. I chose it because of how close it was to the train and bus station, not knowing how close it is to the main square. Only 15 minutes by food and you're in the thick of things. The staff were friendly, and probably would have been more informative if I was staying for longer, but would have appreciate a map run through at the very least. Regardless, I'd still recommend this place.

Owner Comment (Hide)
Thank you for your review, we appreciate when people take the time to write them. Yes, our location is very convenient for fellow travelers, in the center and next to both the train and the bus station :) The city maps are on the reception, they are free, and you are very much welcome to take one any time, and if you need a map run through, we are at your disposal, just give us a sign that you need help :) Hope that you will have a chance to stay with us again! Cheers, PL team

91%

Staff is very helpful and friendly. Location is great. I Came from the Trainstation and it was easy to find and very close. Perfect when you just want to put your bag down and not worry about searching for the place. It's quite close from the bus station too and taking the tram is easy. It's not that far to walk to the center but it's also easy to take the tram. The room was clean and good standArd with AC. Kitchen is fresh and clean. Laundry service in 3 hours for 5€. I would stay there again!

Owner Comment (Hide)
Thank you very much for this kind review, you have summed up all that we try to do for our guests to feel at home :) Hope that we will have a chance to host you again! Cheers, PL team

86%

Small/ relaxing hostel, very close to the train station. Probably the most comfortable bed I've stayed in so far in Europe! If you're looking to meet people you might have to get lucky but other than I would definitely stay there again.

Owner Comment (Hide)
Thank you for this great review, it is always nice to see that people appreciate the way we try to make this hostel comfortable and clean! We hope that you will have a chance to stay with us again and meet some fellow travelers :) PL team

89%

Short walk to the train and bus station. Only about a 10 min walk to the old town. Reception staff were amazing and went above and beyond to help us with a question we had. Would definitely stay here again. Oh and it is on the tram line as many others have also reported so bring ear plugs if you are a light sleeper (duh) but I had them which made the stay very good. Thanks for everything!!


91%

If you dont want to lug your bags around town looking for a hostel and want something close to the train station this is the place. Staff was very friendly and helpful. Very clean hostel , 24 hour reception, full kitchen, computers , and a common area. The only thing that I didnt like was that the WiFi didnt work downstairs in downstairs rooms. I would go back for sure though.

Owner Comment (Hide)
Thank you very much for your review, and the kind words in which you described the hostel :) We are sorry if the WiFi did not work, it is not up to us but the network provider, and they usually fix the problems right away but sometimes it takes a little bit longer. Hope that you will have a chance to stay with us again and have a second positive experience :) PL team

97%

Hostel was amazing. Perfect location, right by train station and within walking distance of the downtown area. Staff were incredibly helpful. Easy to meet other travellers, rooms were amazingly clean. Only complaint is that the lockers were just sort of wheely bins under the bed, that if I wanted to steal something I probably could have gotten in there.

Owner Comment (Hide)
Thank you for this great review, the staff always tries to the the best to help guests with everything they need. The lockers are secure, we have ensured that they cannot be opened by other than the people who use them, so leave your stuff with us with no worry whatsoever :) Hope to host you again! PL team

80%

The hostel is very nice: staff are willing to help you out, the beds are good and the showers also. The only thing is that the location is a little far away from the tourist attractions, although really close to the main train station.


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