- USA, Mixed Group, 31-40
- Novice Nomad
- 4 reviews
The staff, Erika and Sun, are great. One of our group was sick so Erika let us use the master key card so we could check in on him in his room without banging on the door and waking him up. Our sick guy did not make one of the tours we arranged, and when we got back in the evening Sun called us over and refunded our sick person's tour fee without being asked or even mentioning it. I will stay here again when I return to Guilin.
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