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Patagonia House Reviews

Avenida Independencia 416, Punta Arenas, Chile

Reviews & Ratings Explained


105 Total Reviews
  • 76%Value For Money
  • 83%Security
  • 78%Location
  • 81%Staff
  • 75%Atmosphere
  • 81%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I'm far from the fussy type but this place is a dump with no social area, a dead vibe and a grumpy live in owner / manager who sits in front of the TV all day. I couldn't wait to get out of here


The hostel is good - but please notice: the price on the internet is more expensive compare to booking without reservation, and more annoying - they will REFUSE to deduct the deposit you pay to Hostelworld!!! The guy in the reception will pretend it's the first time he heard about it. It happen to us and to other travels as well.


Don't rely on the hostel staff to book any of your tours. I missed out on a trip to one of the penguin colonies because they forgot to add my name to the reservation. Unfortunately, I didn't have time in my trip to spend an extra day.

  • 16th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


The hostel was nothing special. Maybe 10 blocks from the city center and bus stations. So close but not super close. Exterior was sketchy but inside was clean and nice. Felt safe and beds were really really comfy. Noise was higher, there was a rowdy group in the kitchen area until late and an employee played his guitar loudly both at night and in morning. Wouldn't be a big deal if it wasnt right outside the bedroom door.


The beds are comfortable, the location is good, the wifi works and the staff is helpful. On the flip side, the place does look worn (the kind of dirty and frayed furniture college kids leave on the sidewalk after four years of partying) and the in-room lockers are too small for the full bags (but enough for essentials or daypacks), and the common areas are limited to seating around the reception and the kitchen.


Hot showers, great wifi and a big well stocked kitchen. But, noisy rooms and a complete lack of atmosphere. Fine for a stopover.


Decent hostel and good value for money in Punta Arenas. Comfy beds in sizeable dorms. Staff very friendly and helpful. Breakfast nothing special but it's fine. Best point is the TV with Netflix - lots of Breaking Bad


The place is excellent for those who asks for quite (since music is not playing over there). Very nice staff that helps a lot with planning ahead, nice and convienit kitchen to work with. The disadvantages - only one bathroom for 12 people down stares. Worth the staying though!


Great beds, great bathroom and shower, great wifi even in the room, almost all of the staff are very kind and always glad to help.


this hostel in a typical Patagonia style wooden house, friendly staff and good atmosphere , but only two toilet for all people is a big problems


nice traditional patagonia style wooden house, good atmosphere, the only negative is only have two single toilet/bath for all people, it seems most of the small hostel in patagonia chile was converted form private house and their owner don't care about this essential facility for the guest


a cosy, warm and friendly place, where you can get well organized every activities you want to do


Amazing staff! Really helpful! Clean toilet and bath, great clean kitchen.


Patagonia House is a great place to stay in Punta Arenas, the staff are very friendly and helpful with whatever bookings you need. The rooms are warm, the place is clean and inviting. Great bang for the buck, if you're coming or going from Puerto Natales or Torres del Paine it is a great place to get information, assistance for the rest of your trip, or just relax and take a load off after.


very friendly and helpful, everything is pretty clean


Staff is very unfriendly. They are constantly complaining and the very small communal area closes at 11 so that the staff can leave. Beds are horrible, bunk beds who can fall apart every moment and the matrass is about 3CM thick.


Only stayed one night whilst passing through from Ushuaia to fly back to Santiago, nice simple place. good WiFi and kitchen space. My flight was early next morning and the staff were nice enough to let me stay late the night before my flight.


Only spent a few hours here one night. Staff was helpful and rooms were clean. Seemed like a good place for crashing one night, but didn't look to have much in terms of atmosphere.


Staff are friendly. Although the building is old, the hostel is clean. The hostel is fairly warm (important in Patagonia)! There are lockers in the rooms (decent size, though not large enough for entire bags). Fairly good location (short walk to waterfront and downtown). Breakfast is light (just bread, condiments and drinks). Wifi is not reliable. The rooms next to the common area can be very loud- had difficulty trying to sleep. Large kitchen and decent amenities in common area. A bit pricey.


OFFICIAL COMPLAINT The owner of the hostel entered my dorm after midnight demanding an extra 500 pesos for the nights stay. He was abusive. He claimed a far higher exchange rate than was official. He claimed that Argentinian pesos were rubbish and that the woman who had signed me in was the cleaner and did not know what she was doing. To stop his abusive behaviour I paid. The hostel is shabby with dangerously torn stair carpet. I would like to make an official complaint.

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