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Pathpoint Cologne Reviews

Allerheiligenstrasse 15, Cologne, Germany

Reviews & Ratings Explained

86%

Rating
941 Total Reviews
  • 84%Value For Money
  • 88%Security
  • 94%Location
  • 86%Staff
  • 79%Atmosphere
  • 88%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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71%

Great location right near the main train station and bus station - though I was caught out going to the other bus station across town. Wifi system was a pain, kept being logged out and only worked on ground floor. The hostel was really quiet and didn't have much in the way of a backpacking atmosphere this time of the year. Staff were approachable, rooms really nice and clean. Best shower I have had in the ~15 hostels I've been in - super hot and high pressure.


83%

Excellent location right near the main train station. I only stayed one night but the facilities were good, including a big area for socialising and couches upstairs. Staff were very helpful. The only negatives were the wifi- need a unique login code that changes daily, and the bathrooms- ensuite in each dorm which is great, but if your roommate is having a shower you can't use the toilet. Gets hard when sharing with 6 ppl. But excellent location and friendly staff so fine for a few nights.


80%

changing of wifi password daily is a bit of a pain , i must admit . how about every three days for example , the hostel was clean with good facilities . No TV room though what a shame . breakfast not included .

Owner Comment (Hide)
Thank you very much for taking time to review us. We are working on a better WIFI solution. The TV room is just next to the reception. :-)

91%

Super nice staff girl there!!! And super close to the main train station hehehe. You can even use the kitchen there:))) anyway a really nice place to live in, the only problem is that the heater is too dry in the room that I have to wake up in the midnight to find some water in order to breathe again...


69%

Our private room hadn't been cleaned. Although the shower was excellent we felt it was a little over priced for a hostel.

  • 4th Jan 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you very much for your review. We are really sorry that the room wasn't cleaned. This isn't our standard at all as you can see from other reviews. In this case you can always seek help with our 24 h reception staff. We will have to look into what happened. Sorry again.

89%

During the holidays, only one staff at the reception. slow to wait for your turn. Would be better to process faster. And the guy did not give the WIFI password when checked in. Later when I need it, I have to wait for another several minutes.

Owner Comment (Hide)
Thank you very much for your review. We are sorry that you had to wait some time.

89%

Best kitchen facilities I've seen in any of the 30 hostels I've stayed in around Europe and South America over the past twelve months, very impressive. Very clean and top security


80%

Good hostel, clean, large. Nice to stay, with a lot of common places to meet people, a pool, some games, table soccer... We stayed for 1 night and it was very calm in the common room. The kitchen is well equipped and big enough. Shower and toilets are in the rooms, and I don't think it's the best because it can be noisy when used at night or in the early morning. Supermarket, train station and the Cathedral are very close.


97%

Location was great, staff really helpful and loved the kitchen.


86%

Was goos but the wii use was uncomfortable


80%

You have yo get a code for the internet several times. Its annoying


77%

No lift to take luggage up to the room


86%

Nice place, good location. Staff very friendly and helpful.


80%

A excellent location near the station and the dome. But not much atmosphere.


83%

The building was great,domitory room,common room were so comfortable. Just the Internet was terrible. Can not use wifi in the bed room and have to ask wifi password every 10hours! It's changing all the time so have to go to reception to get new password again and again.. Also the computer was €2 then not connecting to printer. Except about Internet things,was perfect


86%

Like a hotel, lovely staff and kitchen. Good location near the main station. Just don't expect any internet. I never had any wifi anywhere in the hostel and most people I spoke to had the same problem. It just wouldn't connect and work. There are computers there but you have to pay to use them. Very frustrating when trying to book things especially over Christmas! I wouldn't stay here again.

Owner Comment (Hide)
Thanks for taking time to review us. We had some problems with our WIFI for a couple of days as we have changed the internet provider to improve the speed of the internet. Sorry for any inconvenience caused.

91%

Really close to Köln Hbf. Only 5 mins walk. Close to supermarkets. Really good staff. Big and really clean kitchen. Only thing is room is a little small but have a really good communal area downstairs. The major drawback was, Wi-fi was BAD and didn't work most of the time or was really really slow.

Owner Comment (Hide)
Thanks for your review. We have a communal area which is much bigger in the other part of the building. :-) We fixed the problem with the WIFI and if you should stay here again, hopefully there shouldn't be a problem with the WIFI.

97%

very clean,excellent location and facilities, great staff, and the space in the room is very large. Definitely the best hostel i have ever been. Recommend to everyone who comes to köln.

  • 21st Dec 2014
  • Novice Nomad
  • Anonymous
  • China
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
This is an amazing review. Thank you! We will pass this to our staff! Best regards from Cologne!

94%

Very nice stay. The location of the hostel is extremely good (five mins walk to central station), good kitchen facilitates and very helpful and nice staff.

Owner Comment (Hide)
Thanks a lot for your great review.

89%

Very close to the central station. Nice kitchen and rooms. No hand soap in the bathroom? That's just unsanitary! You get wifi for 10 hours a day (very specific) but more than enough. I loved the nice big lockers that have integrated locks, very nice! Breakfast is good and only 4 euro. But right across the street there are lots of diners and bakeries with equally good options.

Owner Comment (Hide)
Thank you very much for your great review!

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