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Pathpoint Cologne Reviews

Allerheiligenstrasse 15, Cologne, Germany

Reviews & Ratings Explained

87%

Rating
978 Total Reviews
  • 86%Value For Money
  • 89%Security
  • 94%Location
  • 88%Staff
  • 80%Atmosphere
  • 90%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Excellent weekend in Cologne, excellent hostel i'd recommend anyone travelling to cologne to stay here :-)

Owner Comment (Hide)
Thank you very much for your wonderful review! :-) Best regards from Cologne!

100%

This is a great hostel. Super location and friendly staff. They have a big, well equipped kitchen area with fridges and staff. WIFI works good. l had a great stay!

  • 8th Mar 2015
  • Novice Nomad
  • Anonymous
  • India
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Great to hear from you! We are so glad that you had such a great time with us! We hope you enjoy the rest of your travels and come see us again real soon.

63%

Ghost hostel, absolutely no atmosphere at all, common areas are typically vacant. Everyone that stayed there got super sick too, so cleaning may not be up to par. They say they're a backpacker hostel but I had to share a room with two old men in town for business who snored all night long. Also the deposits they ask are ridiculous -10 for the key, 5 for a towel. Stupid. Oh yeah and you need to get a new password for the WiFi every day which is unacceptable in 2015.

Owner Comment (Hide)
Thank you very much for your review. You say "everyone got super sick" and you even combine it with the theory that the cleaning "may not be up to par". This is in our opinion highly exaggerated Please see our reviews in regarding to the cleanliness. We take deposit for keys and towels so that everyone who is checking-in out remembers to return the key and the towel. :-) Best regards!

66%

There were no cleaning sponges in the kitchen to wash the dishes.

  • 15th Feb 2015
  • Novice Nomad
  • Anonymous
  • Portugal
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for your review! We do have sponges in the kitchen... Next time you can just ask one of our staff members, we're happy to help. :)

74%

It wasn't exceptional but nothing to really complain about. Not a party atmosphere (which I would be totally fine with had I not come during carnival hoping to meet some people). Prices were obviously raised for carnival....not worth that price (35€/night). Wish breakfast was included. And that wifi would have been throughout hostel considering the main floor doesn't Have extensive or comfortable seating.

Owner Comment (Hide)
Thank you for your honest review! We really appreciate all reviews from our guests as it helps us to make a better hostel! The WiFi reception works best on the ground and the first floor. We have a huge common room in the B-building that has sofas on the first floor, maybe you didn't see that. :) Enjoy the rest of your travels!

83%

Stayed during the carnival. It is a very clean hostel with very helpful staff. And I think the decoration of the public area can be improved to create a much more cozy atmosphere.

  • 15th Feb 2015
  • Novice Nomad
  • Anonymous
  • China
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your honest review! We really appreciate all reviews from our guests as it helps us to make a better hostel!

86%

I was impressed with the building! Very clean and full of light! The rooms were tight but the facilities were renovated and clean!

Owner Comment (Hide)
Thank you very much for your review.

91%

Was a bit expensive for a hostel (but I guess because I was only staying 1 night?). Everything was super clean and the breakfast smelled good (although I didn't eat it). Only thing that was a bit strange was how there was no co-ed room - I'm sure they have a reason for it though. Wifi in the rooms was on point though!

Owner Comment (Hide)
Thank you very much for your great review. Pathpoint belongs to the German YHA and therefore we strictly seperate males and females in open dorms. If you book a private room, you can mix it like you want. :-)

80%

Shower and toilet in rooms seemed a little dirty and smelly. Rooms got really stuffy and stinky overnight but if you opened the window it's really loud outside. Access to a full kitchen was amazing, made some great dinners and breakfasts. Someone had their bag stolen right from the dining area, I guess a stranger had just walked in and took it while she wasn't looking. The beds were a little creaky. Overall not a bad place to stay.

Owner Comment (Hide)
Thank you very much for taking some time to review us here online! Every little helps us improve our service for your return visit and our future guests. The rooms are cleaned by our staff every day, so they couldn't have been dirty... Next time please let us know and we'll check. :)

66%

The lockers in the rooms are great. They are huge. Internet did not reach the room, so had to go to a lounge when I needed Internet. The Internet system, getting a new password every 10 hours, was complicated but I expected that from other reviews. Passwords only worked on one device, so I needed two passwords. Front desk staff said they were only supposed to give me one at a time, but still gave me two. Front desk staff was friendly. Kitchen is good as well. Expensive for what you get though.

Owner Comment (Hide)
Thank you very much for your review and rating! We hope you had a good time in Cologne and will enjoy the rest of your travels! :)

91%

Excellent location! My only complain is that they change the wifi password every 10 hrs.

  • 5th Feb 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for your review! We have to change the password so often to guarantee that every guest gets the chance to use the WiFi since we have a limited amount of codes.

94%

This was a fabulous place to stay. A bit expensive on the weekends, but the amazing shower made up for it (hottest and most pressure yet in a hostel). Difficult to meet people but for a place to stay temporarily it was amazing. So close to the train station and lots of city sights within walking distance

Owner Comment (Hide)
Wow, thank you so much! We're happy to hear you enjoyed staying with us and hope to see you again soon! :)

83%

Location is just awesome. 5 min walking (or less than 5) from the central station and the bus station. The lounge is really spacious and has lots of comfy sofas. There are three kitchens and loads of plates, cups, cooking equipments! Best for those who cook! Wifi is also amazing though it is pretty annoying that they change wifi pass code every 10 hours. Staff is a bit too business like and a bit unfriendly...

Owner Comment (Hide)
Thank you very much for your review.

89%

Nice, clean and very well located hostel. The rooms are a little bit small.

  • 24th Jan 2015
  • Novice Nomad
  • Anonymous
  • Greece
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you very much for staying with us!

94%

Very good everything, the only thing was that when we arive the boy in the reception said tha the room will be clean in half of hour, an we have to wait more than one hour and a half to enter to de room, so we lost a lot of time that we could use to eat or see something more in our visit to Cologne

  • 19th Jan 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • All Female Group, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks a lot for reviewing us! Like in your case, we always try to check-in our guests before the actual check-in time. However, some rooms have to be cleaned more thoroughly than others so that it takes more time to get the room ready. But you are right, we should have told you about the delay. Sorry for that! :-)

71%

Great location right near the main train station and bus station - though I was caught out going to the other bus station across town. Wifi system was a pain, kept being logged out and only worked on ground floor. The hostel was really quiet and didn't have much in the way of a backpacking atmosphere this time of the year. Staff were approachable, rooms really nice and clean. Best shower I have had in the ~15 hostels I've been in - super hot and high pressure.

Owner Comment (Hide)
Thank you very much for taking some time to write this review! We're working on solving the WiFi trouble... Enjoy the rest of your travels!

83%

Excellent location right near the main train station. I only stayed one night but the facilities were good, including a big area for socialising and couches upstairs. Staff were very helpful. The only negatives were the wifi- need a unique login code that changes daily, and the bathrooms- ensuite in each dorm which is great, but if your roommate is having a shower you can't use the toilet. Gets hard when sharing with 6 ppl. But excellent location and friendly staff so fine for a few nights.

Owner Comment (Hide)
Great to hear from you and thank you for your review! We are glad you had a lovely time and hopefully we will see you again soon. Enjoy the rest of your travels!

97%

Huge kitchen, common rooms, and lockers. Beds are comfortable and have a plug and light each one.

  • 8th Jan 2015
  • Novice Nomad
  • Juan_Ortigosa
  • Spain
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you very much for your great review! :-)

80%

changing of wifi password daily is a bit of a pain , i must admit . how about every three days for example , the hostel was clean with good facilities . No TV room though what a shame . breakfast not included .

Owner Comment (Hide)
Thank you very much for taking time to review us. We are working on a better WIFI solution. The TV room is just next to the reception. :-)

91%

Super nice staff girl there!!! And super close to the main train station hehehe. You can even use the kitchen there:))) anyway a really nice place to live in, the only problem is that the heater is too dry in the room that I have to wake up in the midnight to find some water in order to breathe again...

Owner Comment (Hide)
Great to hear from you! We are so glad that you had such a great time with us! We hope you enjoy the rest of your travels and come see us again real soon. :)

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