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Pegasus Hostel

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reviews
7.6
Very Good 1,931 Total Reviews
  • Value For Money 7.7
  • Security 7.7
  • Location 7.7
  • Staff 8.1
  • Atmosphere 7.3
  • Cleanliness 7.4
  • Facilities 7.1
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7.6
Very Good 1,931 Total Reviews
  • Value For Money 7.7
  • Security 7.7
  • Location 7.7
  • Staff 8.1
  • Atmosphere 7.3
  • Cleanliness 7.4
  • Facilities 7.1
Pegasus Hostel Located at Strasse der Pariser Kommune 35, 10243, Berlin.
Pegasus Hostel
Germany
Berlin 10243 Strasse der Pariser Kommune 35, 10243
76% 1931
52.5158487 13.4401631
Pegasus Hostel
    Rooms available

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • France, Couple, 31-40
  • Novice Nomad
  • 7 reviews
16th Nov 2016
2.3

Dirty room, staff who lack experience and maturity, most guests live there on a long term basis with families and individual men. The security of the place was lacking as we had to walk on a wet and very slippy roof to get to our room. There were no individual lights near the beds, no smoke detectors and no map of the building which was a real labyrinth. Apart from outside, there was nowhere where we could just sit and get to know people. My first bad experience in a hostel.

    • 2.0Value For Money
    • 2.0Security
    • 4.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
View Property Reply

Dear guest, thank you for taking your time and writing your comments. Pegasus Hostel welcomes everyone. Our rooms are cleaned daily and controlled by our Housekeeper. Our reception is 24 hours open and our international experinced team is always ready to help our guests. You are right - there is no individuell light for every bed in the dormitory rooms and we need more signs for our building - but thank you bringing it to our attention, we will surely think take care of that. Every room and every floor in our Hostel has a smoke detectors. We have a new renovated lobby as well a guest kitchen, a internet area with computers and a big back yard for our guests as meeting points. We hope you give us another chance! We look forward to hosting you again, Best Regards from Berlin, Your Pegasus Team

  • Anonymous
  • England, Female, 18-24
  • Novice Nomad
  • 8 reviews
15th Nov 2016
6.9

The hostel is in a great area, and the staff are lovely and helpful. There wasn't much of an atmosphere, but that might have been because I wasn't there in peak season - I was alone in a 10 bed dorms, for example. The facilities were okay but certain things were a bit annoying. The lift was extremely slow and the kitchen was very badly equipped - the first three nights I was there, there were no mugs, plates or bowls but they appeared on my last night. Overall good for the price.

    • 8.0Value For Money
    • 6.0Security
    • 8.0Location
    • 6.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
View Property Reply

Dear guest, thank you for your comments, We are very glad to read that you had a pleasant stay at our House and you had a good time. Our reception is 24 hours open and our international team is 24 hours ready to help our guests. You are right – we already bought new kitchen equipments and now it is fully equipped. We look forward to hosting you again! Best Regards from Berlin, Your Pegasus Team

9th Nov 2016
9.7

Great hostel! With a great service!

    • 10.0Value For Money
    • 10.0Security
    • 8.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Dear guest, Thank you for your comments. Great to see that you were happy with our service and team. That is our aim! We look forward to hosting you again! Best Regards from Berlin, Your Pegasus Team

  • Anonymous
  • Australia, Female, 18-24
  • Avid Traveller
  • 17 reviews
21st Oct 2016
9.1

Fantastic place to stay! Really, really lovely staff, great location, clean rooms. Not sure who came up with the toilet door design, very interesting. I imagine this place would be so, so good in warmer weather when more people are around!

    • 10.0Value For Money
    • 10.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • New Zealand, All Female Group, 18-24
  • Novice Nomad
  • 7 reviews
14th Oct 2016
6.6

The room was really nice, warm and large with comfy beds, and there was an elevator to help with getting luggage up to the higher floors. Easy to get to from the train station, as long as you exit on the right area :P The bathrooms, however, were TERRIBLE! Just in the hallway with no door to them, a single toilet cubicle and two shower stalls in each! And yes, I mean stalls! They didn't reach the ground so water went everywhere on the floor, not to mention they were unisex... 😡😡😡

    • 6.0Value For Money
    • 8.0Security
    • 8.0Location
    • 2.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
View Property Reply

Dear Guest, We truly appreciate you taking the time to comment on our hostel. These comments provide many opportunities for us to improve ourselves so we may offer ever better service. With our location so close to two public transport station we are well situated for our guests to explore things near and far in this great city. Our hostel is under going renovations and this includes the bathrooms. We have taken your suggestion under advisement and are looking into it. We look forward to hosting you again soon. Best wishes from Berlin Your Pegasus-Team

  • Anonymous
  • USA, Female, 18-24
  • Novice Nomad
  • 1 review
12th Oct 2016
9.1

Great location! Nice place to stay. The late check in time is annoying though

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 8.0Facilities
    • 8.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
View Property Reply

Dear Guest, Thank you so much for taking the time to comment on our hostel. Our hostel is, indeed, in a great location, very close to two of the most popular districts of Berlin, Friedrichshain and Kreuzberg. We hope that the next time you visit us you will make avail of our early check-in service. If you pre-book, you can, for only a small fee, enjoy check-in from as early as 1pm. With our best wishes from Berlin, Your Pegasus-Team

  • Anonymous
  • Argentina, Male, 31-40
  • Novice Nomad
  • 4 reviews
10th Oct 2016
10.0

Everything was fine! The staff is very helpful. Everything was clean. The location is not in the center but you have metro near. I'll would stay in Pegasus again!

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Dear guest, Thank you so much for all the points and for taking the time to comment, we really appreciate it. Our international reception staff is always happy be of service to our guests. We are so happy that you had such a good time here and look forward to welcoming you at our hostel very soon. With the best wishes from Berlin, Your Pegasus-Team

  • Anonymous
  • Australia, Female, 18-24
  • Avid Traveller
  • 11 reviews
5th Oct 2016
9.1

Pegasus was in a reasonably good location for its price, easy to get around on the metro. The hallway light was never on and had no motion sensor so even during the day it was absolutely pitch black in our corridor. Room was neat and tidy. The facilities available were pretty good. Reception was helpful.

    • 8.0Value For Money
    • 8.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Dear Guest, We appreciate you taking the time to comment on our hostel. We find our hostel to be conveniently located between the S-Bahn station Ostbahnhof and the U-Bahn station Weberwiese, providing our guests easy access to most parts of Berlin. We appreciate your comments as each comment points us to further improvements we can make to our hostel. The lights on some floors work by pushing the illuminated red button, it would probably be more helpful if we signposted this. We are working on it. With our best wishes from Berlin, Your Pegasus-Team

  • mikeicaz
  • Mexico, All Male Group, 25-30
  • Novice Nomad
  • 4 reviews
5th Oct 2016
6.6

It was alright I guess. The bathroom was the only problem, the showers are awfully tiny and please believe that it would be better if in the bathroom entrance you put a door.

    • 8.0Value For Money
    • 6.0Security
    • 6.0Location
    • 6.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
View Property Reply

Dear Guest, thank you for taking the time to comment on our hostel. Comments like yours really help us to steadily improve the services we offer our guests. Our hostel is under going renovations and this includes the bathrooms. We have taken your suggestion under advisement and are looking into it. Thank you again. ' Looking forward to hosting you again. With best wishes from Berlin, Your Pegasus-Team

5th Oct 2016
4.9

Impossible to use the kitchen. There are no basic items for cooking. And the ones available are dirty. Birds go inside the kitchen seeking for food. No sockets close to some beds, like mine. So I couldn't change my phone at night during sleep. Bathroom is terrible. When you shower the whole bathroom floor gets very wet. There is only one toilet seat for the whole floor. The showers are very small. Overweight people probably won't be able to get inside and fit in.

    • 4.0Value For Money
    • 4.0Security
    • 8.0Location
    • 4.0Facilities
    • 4.0Staff
    • 4.0Atmosphere
    • 6.0Cleanliness
View Property Reply

Dear Guest, we appreciate you taking the time to comment on our hostel. Your comments play a large part in our ability to improve the services we offer to our guests. As a part of our renovation efforts we are improving our guestkitchen, in future you will be able make avail of a greater variety of kitchen implements. We hope to see you here again. Best wishes from Berlin, Your Pegasus-Team

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