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Pegasus Hostel

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reviews
7.4
Very Good 1973 Total Reviews
  • Value For Money 7.8
  • Security 7.9
  • Location 7.8
  • Staff 8.1
  • Atmosphere 6.9
  • Cleanliness 7.0
  • Facilities 6.6
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7.4
Very Good 1973 Total Reviews
  • Value For Money 7.8
  • Security 7.9
  • Location 7.8
  • Staff 8.1
  • Atmosphere 6.9
  • Cleanliness 7.0
  • Facilities 6.6

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • Finland, Female, 25-30
  • Novice Nomad
  • 4 reviews
14th Apr 2017
6.0

If you want to sleep, this is not the hostel for you.

    • 6.0Value For Money
    • 8.0Security
    • 8.0Location
    • 4.0Facilities
    • 8.0Staff
    • 2.0Atmosphere
    • 6.0Cleanliness
6th Feb 2017
4.6

It wasn't as expected.

    • 6.0Value For Money
    • 4.0Security
    • 6.0Location
    • 4.0Facilities
    • 4.0Staff
    • 4.0Atmosphere
    • 4.0Cleanliness
View Property Reply

Dear guest, thank you so much for commenting on our hostel. Your comments aid us in continuously developing our services so that we may better serve you. Our international reception staff is keen to help you with your concerns and queries 24 hours a day. We are currently renovating and hope that you will be able to benefit from our new bathrooms and new rooms the next time you stay with us. Best wishes from Berlin, Your Pegasus-Team

27th Jan 2017
8.9

Overall great experience! Exactly what you get for the price and would most likely stay there again when I travel back to Berlin!

    • 8.0Value For Money
    • 10.0Security
    • 8.0Location
    • 8.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
View Property Reply

Dear guest, thank you for your comments. Great to read that you had a pleasant stay at our Hostel and you did enjoy your time.That was our aim! We look forward tohosting you soon again! Best regards from Berlin, Your Pegasus Team

27th Jan 2017
6.9

Overall the room was clean, but the bathrooms were not clean at all.

    • 8.0Value For Money
    • 8.0Security
    • 6.0Location
    • 4.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 4.0Cleanliness
View Property Reply

Dear guest, thank you for taking your time and writing comments. We are renovating our hostel and as a part of our renovation efforts we are improving our bathroom on the floors. We hope to see you here with us again. Best wishes from Berlin, Your Pegasus-Team

  • Anonymous
  • USA, Female, 18-24
  • Novice Nomad
  • 1 review
27th Jan 2017
8.3

Rooms are clean and nice and the staff were extremely helpful and friendly, gave my group ideas on where to go for nightlife as well as directions anytime we had questions. Hated the bathrooms though. The showers are difficult to manage just because there's nowhere to set anything like clothes, soap ect. Also have to hold the shower head and water goes all over the bathroom floor anytime someone takes a shower.

    • 10.0Value For Money
    • 10.0Security
    • 8.0Location
    • 6.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
View Property Reply

Dear Guest, thank you so much for commenting on our hostel. Your comments aid us in continuously developing our services so that we may better serve you. Our international reception staff is keen to help you with your concerns and queries 24 hours a day, we are so glad that you made avail of them. We are currently renovating and hope that you will be able to benefit from our new bathrooms the next time you stay with us. Best wishes from Berlin, Your Pegasus-Team

  • Anonymous
  • England, Male, 18-24
  • Novice Nomad
  • 3 reviews
19th Jan 2017
7.7

Had a good one night stay, room was clean and comfortable but if you are looking for a social hostel find somewhere else, staff were lovely.

    • 8.0Value For Money
    • 8.0Security
    • 6.0Location
    • 8.0Facilities
    • 10.0Staff
    • 6.0Atmosphere
    • 8.0Cleanliness
View Property Reply

Dear guest, Thank you so much for taking the time to write a comment on our hostel. We are happy that our renovation efforts have paid off and that you found the rooms to be to your satisfaction. We look forward to your return. With best wishes from Berlin, Your Pegasus-Team

8th Dec 2016
6.0

Location of the hostel is good, only about a 5-10 minute walk from Berghaim and the East Side Gallery, and a 30 minute walk from Alexanderplatz. There's also an Edeka right across the street, and a Sparkasse nearby, as well. The hostel itself could use some upgrades facilities-wise, but overall it's about what you'd expect for the price.

    • 6.0Value For Money
    • 6.0Security
    • 8.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 4.0Cleanliness
View Property Reply

Dear Guest, we appreciate you taking the time to comment on our hostel. It's great to see that you were happy with our hostel's location and yes, we are indeed only a five minute walk from the famous club Berghain. We are in the process of renovating the hostel and hope that the next time you will find it more to your satisfaction. We look forward to your return. Best wishes from Berlin, Your Pegasus-Team

  • Anonymous
  • France, Couple, 31-40
  • Novice Nomad
  • 7 reviews
16th Nov 2016
2.3

Dirty room, staff who lack experience and maturity, most guests live there on a long term basis with families and individual men. The security of the place was lacking as we had to walk on a wet and very slippy roof to get to our room. There were no individual lights near the beds, no smoke detectors and no map of the building which was a real labyrinth. Apart from outside, there was nowhere where we could just sit and get to know people. My first bad experience in a hostel.

    • 2.0Value For Money
    • 2.0Security
    • 4.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
View Property Reply

Dear guest, thank you for taking your time and writing your comments. Pegasus Hostel welcomes everyone. Our rooms are cleaned daily and controlled by our Housekeeper. Our reception is 24 hours open and our international experinced team is always ready to help our guests. You are right - there is no individuell light for every bed in the dormitory rooms and we need more signs for our building - but thank you bringing it to our attention, we will surely think take care of that. Every room and every floor in our Hostel has a smoke detectors. We have a new renovated lobby as well a guest kitchen, a internet area with computers and a big back yard for our guests as meeting points. We hope you give us another chance! We look forward to hosting you again, Best Regards from Berlin, Your Pegasus Team

  • Anonymous
  • England, Female, 18-24
  • Avid Traveller
  • 11 reviews
15th Nov 2016
6.9

The hostel is in a great area, and the staff are lovely and helpful. There wasn't much of an atmosphere, but that might have been because I wasn't there in peak season - I was alone in a 10 bed dorms, for example. The facilities were okay but certain things were a bit annoying. The lift was extremely slow and the kitchen was very badly equipped - the first three nights I was there, there were no mugs, plates or bowls but they appeared on my last night. Overall good for the price.

    • 8.0Value For Money
    • 6.0Security
    • 8.0Location
    • 6.0Facilities
    • 8.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
View Property Reply

Dear guest, thank you for your comments, We are very glad to read that you had a pleasant stay at our House and you had a good time. Our reception is 24 hours open and our international team is 24 hours ready to help our guests. You are right – we already bought new kitchen equipments and now it is fully equipped. We look forward to hosting you again! Best Regards from Berlin, Your Pegasus Team

9th Nov 2016
9.7

Great hostel! With a great service!

    • 10.0Value For Money
    • 10.0Security
    • 8.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Dear guest, Thank you for your comments. Great to see that you were happy with our service and team. That is our aim! We look forward to hosting you again! Best Regards from Berlin, Your Pegasus Team

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