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Penke Panke Lodge Hakuba Reviews

4836 Wadanonomori Hakuba-Mura, Nagano (Hakuba), Japan

Reviews & Ratings Explained


24 Total Reviews
  • 98%Value For Money
  • 98%Security
  • 98%Location
  • 98%Staff
  • 98%Atmosphere
  • 98%Cleanliness
  • 96%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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This is, simply, the best place I've been to in Japan. I can't think of anything that went bad. The staff are helpful, kind, anf most importantly, fun. There was a general understanding that if you make it all the way to Hakkuba then you also need some time on ur own, they give you that too. Excellent breakfast. Five star cleanliness. Fully equipped if u want to ski or snowboard. You get more than what you paid for. The only downside is that they made hard for all the other hostels to keep up.

  • 11th Apr 2015
  • Novice Nomad
  • Anonymous
  • Egypt
  • Male, 25-30
  • (1 review)


Friendly staffs, five minute walk to the ski lift, fully equipped kitchen and nice living room.


The staff here were incredible! I broke my wrist on the first day and ended up needing a bit of help to function. They went above and beyond to help me out; re booking transportation I could manage, help to pack, even to cook and translating my medical info! So incredibly grateful and thankful. The resort is warm and homely with a great friendly vibe. Great to have nightly lifts for atms, grocerys etc.


Fantastic stay. The staff are brilliant and the location is perfect. Nice feel about the place and a bit of a social scene at the bar too. Would stay there again.


We had a great time at Penke Panke. The staff were very friendly and super helpful. They have a great little bar out the front of the lodge (non smoking - which is great for asthmatics... So many places in Japan allow smoking in restaurants), that makes for a great meeting place after a day on the slopes, for drinks and dinner - they even have a fire pit out the front! The in house ski/board hire is also very convenient along with the shuttle service to town for grocery supplies etc.


Staff are amazing!! Very helpful. The lodge is so close to one of the best snow parks, 2 minute walk which is highly convenient. Would book again


Really liked everything about this place. The staff were friendly and helpful and the location can't be beat... BEWARE - Was consistently short changed on multiple occasions by the bartenders at the bar though.

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