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Pensao Royal Reviews

Rua do Crucifixo n�50 3floor, Lisbon, Portugal

Reviews & Ratings Explained


549 Total Reviews
  • 89%Value For Money
  • 84%Security
  • 97%Location
  • 94%Staff
  • 91%Atmosphere
  • 90%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Very well located. Paola (the host) takes great care of her visitors, always nice and smily despite her hard-work. Very clean, colorful and quiet.


Only upon arrival (9 pm) we were told the room was double booked andere we were sent to another pension upstairs for the first night which was not a great place to stay. I made reservations months before arrival so plenty of time to inform us about it and give the opportunity to find st else for the whole period. Room was spacious and clean, breakfast was ok. So pension itself is ok, but felt more like a burden than a guest during our stay.


Our room on the street side was small with lots of noise from the street all night long!! Too much stuff everywhere that can not be cleaned properly. Breakfast ok, but in too small a place. Mold in the bathroom. Friendly host, good location.


Staying at the Pensao Royal feels like visiting friends or family since Paula, the host, is simply incredible and goes more than the extra mile to make one's stay a memorable one. She was always ready to provide us with advice on outstanding places to eat and on how to make the most of a day of sightseeing. The breakfast she serves every morning in her gorgeously decorated kitchen is also outstanding. In a nutshell: If you are going to Lisbon, go see Paula!


Great, comfortable hostel in an excellent area of the city. It is right across a Metro Station, which makes it really easy to get there from the airport. Also, many restaurants and the down-town area are only 2 streets away from the hostel. The owner was very friendly and helpful. I can definitely recommend staying here and would come back!

  • 5th Mar 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 18-24
  • (1 review)


Dear Paula, Thanks a lot for everything. Your pension will always be our first address in Lisbon. We have really enjoyed your colourful place. We have learned quite a lot about Lisbon and its people from you, all things, which nobody will ever find in the usual travel guides. So, do not bother about missing elavators, just stick to your guiding principle: "You can only see well with your heart, the essential things are invisible for your eyes." Hope to see you soon again


Owner Paula is amazing! She was able to answer every question we made. Recommended places to visit, eat out and shop. Will definitely go back here next time I visit Lisbon. Brekkie was also really best I've ever had in a hostel. Cute colourful rooms. :)


It's the second time I stayed in Pensao Royal and it was as good as the other. The place is amazing, the attendants, the facilities, breakfast, decor... The only drawback is that there was a little smell of smoke in our room.

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