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Pension Salamanca Reviews

c/ Melendez 1, 2, Salamanca, Castilla y Leon, Spain

Reviews & Ratings Explained

86%

Rating
92 Total Reviews
  • 87%Value For Money
  • 89%Security
  • 97%Location
  • 85%Staff
  • 72%Atmosphere
  • 90%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Amazingly friendly and helpful couple running the Pension - nothing is too much trouble for them. With its location right in the city centre it's excellent value for money if you're not looking for luxury accommodation.

  • 10 Apr 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Thanks for taking part of your time to write a comment. We are glad you are satisfied with our work. Kind regards.

83%

I had a nice stay, the room was small but clean and the best part pf the hostel is its location and the value for money. Would recommend it!

Owner Comment (Hide)
Thank you so much for your recommendation. It's very kind of you. It's so good that you found our room nice to stay. We are still working for making our guests feel fine and our rooms be better.

40%

We were overcharged.

  • 29 Mar 2013
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
[Important] Your review is completely false. We are so so so surprised to see your comment. Yes, the price on HW was overrated by a non-human error. Anyway you agreed with that price and eventually reserved the room taking the usual steps. When we realized about the issue, we took the initiative of refunding most of your money (not our legal obligation). Our credibility is more important than the profits out of an economic room booked for a couple of days. We hope our reply will be published.

97%

The individual room is quite small, but absolutely clean and cozy. you'll never have problems about the space. Excellent location, huge bathroom, qualified security, and warm greeting from the staffs. There's nothing astonishing, but nothing uncomfortable. Definitely will stay here again.

  • 25 Mar 2013
  • Novice Nomad
  • Anonymous
  • South Korea
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for your review. We notice your are a very insightful person. You are always welcome and we expect to see you back. Kind regards.

69%

Okay place to spend a night. It's just a bunch of rooms near the Plaza Mayor (easy to find with signs on the corner)-no breakfast, no common area, shared bathrooms. The room was small & clean, but it was very cold. The window curtain hung right above the pillow...so we didn't close the curtain (just the rolladen). There was a good bit of noise in the late night and early morning. The owner gave us a map but then we didn't see him again-not great for asking questions or getting more toilet paper.

Owner Comment (Hide)
Thank you very much for booking in our pension and giving your opinion about our property. It's been a pleasure to have you with us. Your comments are so useful for us to improve our service. We certainly have larger rooms with private bathrooms, and other additional features like balcony, only with other prices. Our goal is having different kinds of rooms available for various priorities and budgets. Your 22,50€ reservation was a basic-room booking. We are sorry that our availability at the time did not allow us to assign you a better room. We'll take that into account the next time. Kind regards.

100%

The owners are brilliant and warm hearted. A good place to stay when you visit Salamanca.

  • 11 Mar 2013
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you, for your very positive comment. It's our goal to provide the best possible conditions for our guests to feel comfortable.

97%

Staff was friendly and helpful. Hostel is located right next to Plaza Mayor in a great part of the city. Room was clean and well equiped, definitely a great place to stay.

Owner Comment (Hide)
Your comment is very encouraging for us. Thank you for helping us with your customer's experience. Hope see you once again. Kind regards.

97%

It was a great stay, the owners are first class! Right in the center of Salamanca, there's nothing else I would have asked for.


74%

Pension Salamanca is fine as far as hostels go, quiet, clean, and located in a very convenient spot in Salamanca.


77%

There is one room with a lot of noice from the streets and it is a bit hard to sleep because of it. It's the room with the private bedroom.

Owner Comment (Hide)
Thanks for your time devoted to review about our property. Yes, there are some days when some noise is noticed from the street. It's unfortunately something away from our control. Anyway we hope you had been confortable with the room, our personnel and the very advantageous price. Best regards.

83%

A very good location, the rooms and comodites are cleaned everyday. The rooms are quite small and simple, but there is everything you need!

  • 01 Feb 2013
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


91%

Nice and helpfull staff. Small rooms but nice and with all you need. Would have been better with an elevator.

  • 24 Jan 2013
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)


80%

Perfect location and everything you could ask for taking into account the price.




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