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Pension Steiner Reviews

Matrei am Brenner Brennerstrasse 18 b, Matrei am Brenner, Innsbruck, Austria

Reviews & Ratings Explained

77%

Rating
25 Total Reviews
  • 77%Value For Money
  • 80%Security
  • 70%Location
  • 77%Staff
  • 77%Atmosphere
  • 80%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Very kind and polite Young woman on arrival, sorted us all out very quickly after a 10 hour ride from stuttgart

  • 6th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


77%

This hostel is not in Innsbruck, it's about a 15-20 train ride outside of the city. It was quiet and clean and very roomy! Breakfast wasn't included, but the wifi was nice and strong! Good stay!


51%

The atmosphere was not what I expected. I also thought I had booked a hostel so I was slightly shocked to find out I was staying in a motel. I was also dissapointed that I was not offered to add breakfast to my bill at any point. In addition, this is listed as being in Innsbruck, but it was really quite a ways outside of the actual city.

Owner Comment (Hide)
Dear guest, you booked a Hotel and not a Motel. I m sorry if you haven t read The description of our property before you booked. You reserved a room without breakfast and you don t have asked any upgrade, i was in The hotel all The time and i haven t received any questions. Maybe the reason is in all The empty wine bottle that you forgot in your room...



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