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Penthouse on long Reviews

6th floor 112 Long Street, Cape Town, South Africa

Reviews & Ratings Explained

85%

Rating
258 Total Reviews
  • 83%Value For Money
  • 89%Security
  • 94%Location
  • 82%Staff
  • 84%Atmosphere
  • 79%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Staff very friendly and helpful. Probably bit quieter than some other hostels on long. Nice atmosphere.


97%

One of the best hostels I have stayed in. Location is great just on Long Street where all the bars are restaurants are. The bar upstairs on the roof is just a great place to hang around and to make friends. Rooms are big and clean and very quite area. Breakfast is not included but there are facilities to deposit food and to buy it for less than 2$. WI-FI connection was great. Friendly staff that can help you in booking the tours around Cape Town.


100%

I would stay at Penthouse on Long if I was in Cape Town again. The staff was extremely helpful and patient with us and all of our questions. They even gave us directions and phone numbers as well as looking up information for us, scheduling wine tours (any tour really) and so on. The hostel is amazing with a rooftop lounge, nice bathrooms and showers, air conditioning, laundry service, they make up your rooms every day, self catering kitchen, the works. I really enjoyed my stay. Highly recommend

  • 29 Apr 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


94%

This hostel is in a great, safe location on the 6th floor of a building on Long Street and was very easy to get to all the major attractions in Cape Town. The staff were friendly and helpful. I enjoyed the rooftop bar and the TV lounge was a nice place to sit in peace. The only slight downside was that you could hear the noise from the bar through the walls in your room at a low level. Just remember to take ear plugs if you are looking for an early night. Great hostel though : )


83%

It is a good place to stay. I would recommend it.


97%

Great location, great staff, good kitchen, awesome rooftop bar. This is a good place to stay.


89%

Everyone on staff went out of the way to make things easy and fun. Kudos to Miriam for great breakfast and suppers. Roof-top bar is great.


86%

Friendly laid back staff!!

  • 23 Feb 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


100%

The Penthouse was the best place to stay for my time in Cape Town. You are in the center of the night life of long street and if you are lonely traveler you can safely just go to the roof top bar where there's always a party going on and it makes it very easy to meet people. All the staff were lovely and I always felt very safe. I stayed in the 22 bed dorm and it was great! The beds were really comfortable too! Definitely recommend this hostel to all travelers!


77%

The stuff were nice &friendly,they need to improve a little on cleanliness,like changjng bed linen often

  • 17 Feb 2013
  • Novice Nomad
  • Anonymous
  • Zimbabwe
  • Female, 31-40
  • (1 review)


57%

The actual location was good as it was centre to everything, however the men who hang around at the main doors every day made it uncomfortable and also some random men trying to get in to the lift with us were pretty scary to! Also the hostel itself was not so clean, we stayed in the orange room, the towels were ripped with stains and the shower door was falling off! The room was dirty!... also some of the staff were nice and helpful and one was just rude!! I wouldn't be staying there again

Owner Comment (Hide)
Thank you so much for staying with us at penthouse on long. I am very happy that you find our location good. Unfortunately we only occupy one floor of the building, so we do have other people from the other five floors sharing the lift with us. I am sorry that you found the cleanliness of the hostel not to your liking, we have a lot of cleaning staff members whose job it is to clean the hostel between 7am and 10pm. I am terribly sorry that you had a rip towel, and I can only assume that a staff member mistakenly put this in your room. If you had brought this to our attention we would've had it replaced immediately. Safe travels and thank you for staying with us.

97%

Best backpacker in cape town


100%

Penthouse on Long was fantastic! All of the staff were friendly and helpful. I have to give a special shout out, though, to Mary, for being able to answer all of my extensive questions, for recommending the awesome Wine Flies tour that I went on, and for just being all around awesome. Thanks again Mary!

  • 29 Jan 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


100%

I just went there for one night, and I was with 7 more guys at my room and I can tell that the hostel rules were stricted followed. Even if it was a mess inside, people there where not screaming ou doing wrong stuff there. The bar at the rooftop is amazing, you got an ATM inside the backpackers, a cool kitchen and the best of it is that you have a lot of bathrooms. Ty penthouse on long. Guilherme from Brazil.

  • 02 Jan 2013
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)


77%

good hostel!


63%

Good hostel for a different age group

  • 29 Dec 2012
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Couple, 31-40
  • (1 review)


91%

An institution on Long st. Very good. Thanks guys!


91%

First rate facilities along happening Long St, far enough to be spared chaos of Long St, near enough to the action. Roof top bar - priceless!!!


97%

It was Just Great, Great, Great...... Unexpected, Unbelievable, Exceptional Hospitality..... Thanx

  • 22 Dec 2012
  • Novice Nomad
  • Anonymous
  • India
  • Male, 25-30
  • (1 review)




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