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Penthouse on long Reviews

6th floor 112 Long Street, Cape Town, South Africa

Reviews & Ratings Explained

81%

Rating
294 Total Reviews
  • 81%Value For Money
  • 80%Security
  • 91%Location
  • 80%Staff
  • 80%Atmosphere
  • 73%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Nice hostel, pretty clean and good staff. When I arrived the star member from Brazil recommended a tour that was really good. Kitchen is large and decently stocked. Wifi was fine. As hostels go it's by no means the best one ever but it was fine for a couple of night to see the city. Some guys hang around the street entrance and feels very dodge, would not want to be out there alone after dark.


77%

I think overall this was a really nice hostel to stay in. I stayed in the 22 bed dorm for 6 days. They helped me book day trips and I liked the idea to have a whiteboard for the guest to put up there own activites (we climbed mountains one day for an instance). The lockers in the door was big and I felt secure leaving all my stuffs there when doing day trips. The WIFI was good. The only negative I can think of was the opening hours of the pub on the roof. Could have been open longer :).


89%

Comfy beds, reading light, power points, air con in the room and good security. Dorms were Nice and quiet! Didn't hear any of long street or the amazing roof too bar. Outsiders are allowed in the bar, so everything stops whilst they get kicked out which is ridiculous and causes inevitable conflict. Stupid rule. Make it for backpackers only or have it for both! Other than that, awesome place in a fantastic location!


66%

Pro: 1) The Rooftop has an excellent view of the city and will please a lot of the young travelers. 2) Situated in a relatively safe neighborhood of Cape Town Con: 1) very very Noisy dorms 2) filthy bathrooms 3) disinterested staff Overall: Good place to stay if you like to party and hang out with a young crowd but if you want to relax, it is definitely not the right place I believe


63%

The Service staff sucks, one person is impossible and she is very angry all time, i never could find my breakfast at time

  • 15th Jan 2014
  • Novice Nomad
  • Anonymous
  • Colombia
  • Mixed Group, 25-30
  • (1 review)


71%

Good location, at the begging of Long street few meters before the noisy part of Long starts with all the bars. Friendly staff and really nice bar at the roof. WiFi only available in common area.


100%

The best hostel i have ever visited. Friendly, clean and an awesome atmosphere! Thank you very much for a great time!


91%

Staff of Penthouse on long backpackers are very helpful and funny, special thanks to Cathy who helped me out with the booking for paragliding! it was such fun :) location is good, bed is comfy and little rooftop bar is marvellous!

  • 30th Nov 2013
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Male, 18-24
  • (1 review)


80%

Nothing wrong with the hostel, but not that much of community feeling here..


77%

Had a very nice time with this Penhouse on Long Hostel. The staff was very friendly and gave me the feeling to be at home. Thank you Noelline, Cathy, Duncan and all the others.


The reviews below do not count toward the property's recent rating.
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77%

Nice Hostel with excellent location on Long St. The roof terrace is quite spectacular, good place to chill out in good weather conditions. They have an excellent bar there too. Rooms are very nice (we stayed in two different double rooms), individually themed. Plenty showers and bath rooms, well equipped kitchen & helpful staff on any touring or travel needs. Great place, will go there again.


89%

The staff was super helpful in booking tours, finding restaurants, etc. Great location on Long Street. Really enjoyed our stay!

  • 7th Sep 2013
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)


94%

i love the kitchen~ i love living there because i felt very relaxed and home~

  • 11th Aug 2013
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Female, 18-24
  • (1 review)


91%

Great! Thank you :)


71%

Not a bad place but they need to invest in some general upkeep and maintenance. We booked a double room and had several problems with the space (dryer running all night in the room next door, people smoking outside on the balcony at all hours making the room smokey, sink wouldn't drain, pipe broke in the bathroom). However, the staff did their best to try and fix these problems and make our stay as comfortable as possible. Eventually we were moved to another room and had no additional problems.


89%

Staff very friendly and helpful. Probably bit quieter than some other hostels on long. Nice atmosphere.


71%

This hostel was fine. We stayed in a private room with ensuite bathroom and everything was as expected. The only negative was that apparently the hostel's smoking section was the patio right outside our room, so our room had a lingering smell of cigarettes. Other than that, the location was great and the rooftop bar was nice.

  • 17th May 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


97%

One of the best hostels I have stayed in. Location is great just on Long Street where all the bars are restaurants are. The bar upstairs on the roof is just a great place to hang around and to make friends. Rooms are big and clean and very quite area. Breakfast is not included but there are facilities to deposit food and to buy it for less than 2$. WI-FI connection was great. Friendly staff that can help you in booking the tours around Cape Town.


100%

I would stay at Penthouse on Long if I was in Cape Town again. The staff was extremely helpful and patient with us and all of our questions. They even gave us directions and phone numbers as well as looking up information for us, scheduling wine tours (any tour really) and so on. The hostel is amazing with a rooftop lounge, nice bathrooms and showers, air conditioning, laundry service, they make up your rooms every day, self catering kitchen, the works. I really enjoyed my stay. Highly recommend

  • 29th Apr 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


94%

This hostel is in a great, safe location on the 6th floor of a building on Long Street and was very easy to get to all the major attractions in Cape Town. The staff were friendly and helpful. I enjoyed the rooftop bar and the TV lounge was a nice place to sit in peace. The only slight downside was that you could hear the noise from the bar through the walls in your room at a low level. Just remember to take ear plugs if you are looking for an early night. Great hostel though : )


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