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Rua dos Jer�nimos, 16, Lisbon, Portugal

Reviews & Ratings Explained

74%

Rating
775 Total Reviews
  • 78%Value For Money
  • 72%Security
  • 78%Location
  • 79%Staff
  • 74%Atmosphere
  • 66%Cleanliness
  • 69%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

no hand soap, no toilet paper, no heating system in the rooms (we are in the middle of the winter), boring atmosphere, the old man in charge making strange sounds while he sleeps in the reception sofa, its public computer was not working, one of the showers was not working neither.


66%

The kitchen is so ill equipt, 1 bowl, 1 knife, 2 spoons... Dish soap was filled with water rather than replaced, how sanitary. I went to the front desk one morning and the staff member was sleeping on a couch. Bring your own toilet paper as there's rarely any. All the doors in the washroom are frosted glass- weird. The soap dispensers NEVER had soap. They stop refilling breakfast foods quite early, and the dirty dishes are left on the dining tables. It's fine for a bed, don't expect more.


100%

Never wanted to leave. Best hostel in the entire world. Thank you so much mama for making my lisbon experience so incredible.


83%

The lounge whitout doors see tv and cold air Inside kitchen very small no spoons forks and nifes very poor breakfast also cold milk no bread if go after 9 no ham cheese poor rooms in winter very freeze

  • 13th Jan 2015
  • Novice Nomad
  • Anonymous
  • Portugal
  • Male, 41+
  • (1 review)


94%

brilliant stay, thanks to great staff! all clean and well looked after.

  • 14th Dec 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)


60%

Great atmosphere in the small common room. However need to get a bus to the town center and the security isn't great (bedroom doors don't lock & lockers too small to fit everything in).


23%

The worst hostel in Portugal where I were.


77%

The staff were quite good, they were friendly and willing to bring up some topics to start a conversation. Willing always to help.

  • 12th Nov 2014
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 25-30
  • (1 review)


86%

Very good value for money. Simple but very good service.


83%

Write that you take additional money for payment by the cash card


83%

Staff were really friendly and accommodating. Showers were not great - leaked and too few.

  • 20th Sep 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


77%

I had a very pleasant stay in the hostel! The only thing that bothered me were the toilets and showers. The fact that they have see through doors makes it a little bit uncomfortable. And there was hardly any hot water left in the evening while taking a shower.

  • 16th Sep 2014
  • Novice Nomad
  • Anonymous
  • Belgium
  • Female, 25-30
  • (1 review)


91%

Very nice stay in this hostel . Very good Quality _ price balance ;)m


66%

Nice area a little far from the city center. Facilities were pretty bad. Only one shower working in the men's bathroom. Bathroom floor up into the hallway was always wet. Staff tried to clean it up, but it was still wet pretty much all the time. Hot water for girls' shower stopped working at some point.

  • 10th Sep 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Couple, 25-30
  • (1 review)




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