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Petra Gate Hostel and Hotel Reviews

Wadi Musa, Petra, Jordan

Reviews & Ratings Explained

78%

Rating
521 Total Reviews
  • 84%Value For Money
  • 82%Security
  • 71%Location
  • 85%Staff
  • 75%Atmosphere
  • 76%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Nasser and the staff are awesome and super nice ! They'll help you in every possible way they can to make your trip to Petra and other spots. Location is very safe and near the site, ATM and Currency Exchange right next to the hotel and mini marts all around. Hotel is comfy, easy to find and the rooftop view is very good.

  • 4th Oct 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Male, 25-30
  • (1 review)


91%

We had a great stay in the ho(s)tel. The staff was very very helpfull and friendly. The free drive to the Petra gate is a nice extra. We had dinner and breakfast there and both were very good prepared. The rooftop terrace gives great views on the mountains and city and the sunset is right in front of you !!! We reallyyyy recommend this place !!!


31%

Don't stay here. It is a 20 minute walk from Petra (to get back it is a steep uphill climb so you have to pay $5 for a taxi). They say they will drop you off to Petra, but not when you want, only when they are going out anyway. You are woken up every morning but a loud mosque nearby. Breakfast is pretty bad and NOT included in the price (although they don't tell you this when they offer it to you - but it was only 2 Euro). Staff are fake friendly and not overly helpful / knowledgable.

Owner Comment (Hide)
I just check all your comments to all the hostels before and i sow that you were not happy with them too , any why i will leave that to our customers to judge it ? Note , it is not our problem if you pay 5 JD for the taxi drivers , and the price it is only 1 JD and if you want to walk it is only 10 Minutes --- our breakfast it is Jam, Cheese, Butter, Yogurt ,Egg , Tomato , Soft Lam , Bead , and tea or coffee

100%

Owner and the staff were extremely helpful, we arrived and I needed to speak to variousl people in Aqaba to confirmation onward travel arrangements, as well as sorting taxis to Petra and they sorted it without any problems. Location is good, not far from Petra, a couple of miles away. Facilities were good, hot shower and decent sized rooms. and always disposed to help the visitors and look cheap taxis with reliable taxi drivers and good price I would definitely recommend this hostel.


89%

We had a perfect time at Petra Gate Hotel for 2 nights!! The staff was great and always very helpful with everything. We spend two very nice nights on the rooftop terrace while our host Ammar served tea and waterpipe tp a great view over Petra. He also arranged a tour to Wadi Rum for us which was excellent!! We made new friends at Petra Gate Hotel and can recommend it to everyone going to Petra! Thanks to the staff and especially to Ammar!! See you again! Danae, Vega, Jean-Marie, Yassin & Torben

  • 4th Jun 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)


77%

Really helpful staff and were even given a lift down to the Petra city gates from them. Great stay and comfortable room with good wifi and a great view from te terrace. Our only qualm was the price of breakfast wasn't advertised so we had a bit of a surprise when paying the bill, things not unreasonably priced.


77%

Electric sockets would not charge phone/camera in my private room so had to use reception socket. Tea/coffee facilities are not self service.


60%

Best thing about the Petra Gate Hostel is the staff; they are so kind and helpful. The room itself was pretty crummy, especially the bathroom with an awkwardly shaped shower and no hot water one day. Also, the room only had one electrical outlet for 2 people to share. Wouldn't stay here again, a little too uncomfortable, although the staff is wonderful.




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