Phan Lan 2 Reviews
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Initially there was a problem with my reservation and my room was not available, however the staff were very friendly and sorted out an upgraded room whilst my original room was not available. It is on a quieter side street off one of the main backpacker streets.
- Novice Nomad
- Female, 25-30
- (1 review)
This is a good hotel if you get the right room! When we arrived we were given a small room with no windows, but upon complaning we were moved to a larger and nicer room, with window , the following day- definitely better value! In general the hotel is clean and conveniently located for the tourist bus stop and many tourist agencies. It gets a bit noisy with shouting from the restaurant downstair and people on the stairs/in the lobby, though.Breakfast is good and more abundant than usual.
Lovely stay, very friendly and helpful staff!
Very nice hostel, we're going back at the end of our trip! Staff is very sweet, honest and helpfull, not pushy as in many other hotels.
We are so grateful for the staff and all they did for us, from booking our flight to hanoi, our excursions and even going beyong and mailing our forgotten souvenir to Canada. We had a wonderful time and loved our stay in your hotel. Thank you!
The rooms were comfortable, with air con and a fan as well as a nice breakfast every morning. The hotel organised an airport pickup for us which was relatively inexpensive (we paid for this service when we paid for our rooms), and the driver waited at the airport even though our plane was delayed and arrived an hour late. Overall the staff were the best part of our stay, recommending amazing local food spots, giving us safety tips, directions to markets, and helped us get an adaptor.
The owner, Van, is without a doubt one of the most helpful and comprehensive person I've met in all hostels I have been too. He took care of everything perfectly and always with a smile : diner reservations, bus tickets, tours, recommendations, etc. Everytime, everything went perfectly smoothly thanks to Van. Hotel is perfectly located near all backpackers hostels, attractions and where all tours start and return. Would certainly go back! Great place to stay in HCMC!
Great location and good staff. The rooms are clean and ok.
We had the best time at this hotel because the staff are so friendly and helpful. We stayed here for 3 nights at the beginning of our trip, then returned a few weeks later without a reservation. Unfortunately they were fully booked, but the hotel found us a room at another hotel and took us there. On our final day we asked if we could leave our bags at the hotel (not having stayed there the night before), they let us have showers and borrow towels, they also booked us a taxi to the airport! :-D
Nice. quiet area, lots of bars and restaurants nearby and good for travel agents to help plan trips. In the heart of the backpacker area. Friendly staff and good to chat to other guests over breakfast. Ask for room with windows though. Free wi fi too.
Van, Phoung, and all the rest were extremely helpful. Highly recommended.
Nicely tucked away down a small street just behind the main road. The staff was very friendly and helped us plan all our day trips. Breakfast was great, homemade omelette, fresh baguette and some Vietnamese coffee was a great kickstart to the day. Location was perfect. 5min walk to the bars and nightlife. Tons of shops, restaurants and massage places nearby. The rooms were clean and comfortable, nice washrooms. Couldn't ask for much more!
Excellent hostel. It is going to be my base in all the travels in the region. Very friendly staff, spotless clean and great information. Recommendation No. 1 for Ho Chi Minh City !!! German Escobar
This was in a great location, right in the centre of Ho Chi Minh. The staff were very helpful and welcoming (but keen to book taxis and tours but there is no pressure to buy). There was a basic but nice breakfast that was served without a smile but you can't have it all. My room was clean but had no window, but still good value for such a central location. There was also no safe in the room but they will store your valuables at reception. A good choice for a short stay.
This was an unbelievable place to stay. I arrived to stay for two days. I stayed for six. Van is the friendliest guy you could meet as is hang is assistant. So central, so amazingly clean, room cleaned, linen including towels every day. I couldn't recommend it highly enough..... Fantastic!