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Phoenix Hostel Reviews

6 Daventry Street, London, England

Reviews & Ratings Explained

81%

Rating
1463 Total Reviews
  • 82%Value For Money
  • 84%Security
  • 87%Location
  • 88%Staff
  • 79%Atmosphere
  • 75%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Staffs were so friendly and helpful

  • 24th Aug 2015
  • Novice Nomad
  • Anonymous
  • South Korea
  • Male, 25-30
  • (1 review)


89%

The staff were very helpful and even rearranged our rooms so my group and I could stay in the same room. The location was difficult to find but they provided sheets, the beds were nice, and there were lockers. Overall, it was what my group and I needed, a place to sleep at a decent price.

  • 24th Aug 2015
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)


34%

Smelt awful the whole stay


71%

Good location. Dorms weren't as clean as I hoped, lots of dust. Washrooms were clean. Staff was nice with the exception of one who seemed arrogant and rude every time we asked a question.


97%

I found the staff very helpful . The location is central you are virtually in the city. clean beds,showers,wcs. great value especially early to mid-week. the atmosphere is friendly and at very warm time of the year the bar was an oasis. keep doing what your doing guys and gals.


91%

Friendly staff, good location near a lot of underground stops snd away from the tourist areas, good bar which was very affordable, 24 hour reception, lockers and keycard access to the rooms. Very good place especially for the money!


91%

Centrally located hostel with great facilities. Though I wish the kitchen was slightly more well equipped. Apart from that, it is great value for money and the atmosphere in the main living room comes to life in evening. The location is amazing since it is in a quiet and leafy area but oxford street is only 15 minutes away. This was my first hostel stay in central London and I am very pleased with it. The washrooms/ Bathrooms and bedrooms are all very clean and well kept.


94%

Great security (keycard room access) and awesome atmosphere in the pub/common room. Had a great sleep! Even better than last year. :) Thank you.


40%

This hostel was not very well located, extremely dirty and the rooms were painfully small and crammed with beds three high. Overall I had a very bad experience.


77%

it's fine, cleanish and niceish, for £10 a night it's fine.


69%

A good hostel - it does the job. A good location close to tube stops and bus stops.


100%

I stayed here 2 years ago and had a great time. Once again I've had a fantastic stay, good friendly staff, always other travellers to socialise with at the bar. You will definitely meet new friends here and have a blast. Also good location, short walk to oxford street and central London.


89%

nice and friendly atmosphere, Mathew and team are all very helpful, great location, I would recommend.

  • 3rd Aug 2015
  • Novice Nomad
  • Anonymous
  • Scotland
  • Male, 31-40
  • (1 review)


97%

Brilliant location,friendly staff,excellent value for money,top hostel


100%

Central location , nice staff and good guinness in the bar.


100%

LOVED IT!!!! The staff were pretty frigging amazing, especially the assistant manager with his cheesy check in jokes (licking the dishes clean!!!). Great location, everything is easy to get to via bus, foot, or tube. Maddame Tussards, Abbey Road and Lords Cricket are an easy 15-20 min walk away at most.Tesco is just around the corner. Only things to complain about are the tripple bunks, only a microwave for cooking, and no external alcohol, but the bar is cheap!!! Too cheap - Head hurts!!!

  • 26th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


74%

Very helpful and friendly staff!

Owner Comment (Hide)
Thank you very much for your awesome review! :-D Definitely come back and see us again the next time you're in London; we'd love to have you!

71%

A nice place to stay on the cheap. Staff were friendly and helpful. Good atmosphere. Rooms weren't hot or stuffy. Bathrooms relatively clean. Wifi didn't work in the rooms. I'd be happy to go back :-)


77%

The staff is friendly & kind just one thing the room was wet so you must to sleep with the windows open and the wifi is little slow sometimes but the location is very good


77%

The atmosphere of the place is a bit drab, the pub could do with some refurbishing. The matresses are bad, squeak loudly if you move a muscle. I didn't like the fact that you had to pay to store your luggage after check out for the day. It was cheap though, it has fantastic staff and a great location.


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