43 Bat Su,, Hanoi Old Quarter., 10000, Hanoi
Our Trust Rating explained
We now classify our reviewers based on how well travelled they are.
-
1. Novice Nomad
1-10 Reviews Added
-
2. Avid Traveller
10-20 Reviews Added
-
3. Globetrotter
20+ Reviews Added
Overall Rating: 88%From a total of 28 Reviews
86%
91%
91%
93%
79%
89%
Sort by:
Top Rated
Lowest Rated
Newest
Oldest
Age Group
Nationality
Gender
| 1 | 2 | |  |  |
66% Customer Rating
Novice Nomad (1)
In general the hotel is ok. I had a single room (double bed for single occupancy) but it was on the 5th or 6th floor and there's no elevator. With a little imagination there's a window but the view is an alley.
The free breakfast is positive, location good. It's a good option but you can find approx. the same for half the price ...
In general the hotel is ok. I had a single room (double bed for single occupancy) but it was on the 5th or 6th floor and there's no elevator. With a little imagination there's a window but the view is an alley.
The free breakfast is positive, location good. It's a good option but you can find approx. the same for half the price ...
...Close
Brent_from_Belgium, Belgium | Male 31-40 | 31st October 2009
100% Customer Rating
Novice Nomad (1)
The rooms were clean and secure, the staff were able to book onward journeys Halong bay, Sapa and among others places of interests. I stayed in 1st floor room which was easy to get to but if on the upper floors could be a pain as no elevator.The rooms were clean and secure, the staff were able to book onward journeys Halong bay, Sapa and among others places of interests. I stayed in 1st floor room which was easy to get to but if on the upper floors could be a pain as no elevator....Close
tompinsent6224, England | Male 25-30 | 24th October 2009
50% Customer Rating
Novice Nomad (4)
Upon arrival they made many calls as they'd lost our booking.Our room was not what was booked, but as the hotel was full there was no point complaining. Others who had booked were told to stay elsewhere. We didn't like the vibe or the rudeness of staff; as we were staying one night & had already booked tours they were not helpful compared to their attitude toward others. They also tried overcharging us, fortunately we'd kept our booking form. We found a nearby better place for the same price.Upon arrival they made many calls as they'd lost our booking.Our room was not what was booked, but as the hotel was full there was no point complaining. Others who had booked were told to stay elsewhere. We didn't like the vibe or the rudeness of staff; as we were staying one night & had already booked tours they were not helpful compared to their attitude toward others. They also tried overcharging us, fortunately we'd kept our booking form. We found a nearby better place for the same price....Close
Hannah, Australia | | 23rd October 2009
93% Customer Rating
Novice Nomad (1)
Hostel located in the heart of old city, near the central Lake. Nice staff, prices for travels ok.Hostel located in the heart of old city, near the central Lake. Nice staff, prices for travels ok....Close
Cécile, France | Couple 25-30 | 03rd October 2009
100% Customer Rating
Novice Nomad (4)
Clean and modern rooms. All the staff are extremely friendly and helpful.Good Location. Not too pushy about booking tours! Would Recommend.Clean and modern rooms. All the staff are extremely friendly and helpful.Good Location. Not too pushy about booking tours! Would Recommend....Close
clairey720039944, Ireland | Female 18-24 | 28th September 2009
66% Customer Rating
Novice Nomad (1)
The staff are friendly and helpful, and they are not pushy at all.The staff are friendly and helpful, and they are not pushy at all....Close
closer2cheewah6274, Malaysia | Male 25-30 | 20th September 2009
76% Customer Rating
Novice Nomad (7)
great staff and airport pickup service,great breakfastgreat staff and airport pickup service,great breakfast...Close
lyne280, Australia | Female 41+ | 15th September 2009
100% Customer Rating
Novice Nomad (1)
Excellent hotel, good location. Room was very clean and the staff were great. I also booked Ha Long Bay excursion through the hotel and got a good price, but they were not pushy about it like some hotels can be.
Excellent hotel, good location. Room was very clean and the staff were great. I also booked Ha Long Bay excursion through the hotel and got a good price, but they were not pushy about it like some hotels can be.
...Close
campilloruiz7335, Spain | Male 31-40 | 05th September 2009
100% Customer Rating
Novice Nomad (1)
Wonderful hotel. The staff are the friendly and helpful ,they have been fantastic to us and have gone out of their way to help us. The location is excellent and it is very quiet , clean and secure. Wonderful hotel. The staff are the friendly and helpful ,they have been fantastic to us and have gone out of their way to help us. The location is excellent and it is very quiet , clean and secure. ...Close
iwonderhow282671, Australia | Couple 25-30 | 25th July 2009
100% Customer Rating
Novice Nomad (1)
A great location adn well worth effort to find . Staff was very helpful and friendly. Kelvin and co-workers are happy and polite -- Rooms are very clean and comfortable.A great location adn well worth effort to find . Staff was very helpful and friendly. Kelvin and co-workers are happy and polite -- Rooms are very clean and comfortable....Close
kentarwonder9525, Japan | Female 25-30 | 22nd July 2009
| 1 | 2 | |  |  |