Phoenix Hotel Hue Reviews
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Good cheap accommodation option in Hue with large rooms and close to restaurants / bars. Recommended.
The matress was damp and got eaten alive by bed bugs. The aircon leaked and the room smelt very musky. There is a curfew of 11pm. Reception constantly asking if you need to rent something or book excursion. Other than that, very average for cheap budget.
- Novice Nomad
- Female, 18-24
- (1 review)
More like a hotel than a hostel. Really nice breakfast. A bit out of the center but not a problem with a bicycle or a motorbike.
Very friendly staff, centre of the city and excellent breakfast!
Had some problems with staff being very unhelpful. Had a camera stolen by the laundry service. Booked a bus to danang and the hotel booked the wrong bus and then blamed us for telling them the wrong information, the bus they eventually booked for us was still wrong. When paying our bill, they added on extra charges hoping we wouldn't notice.
Located only 50 meters from the main street, including nice breakfast and the staff is by far the most caring I've experienced so far. Family atmosphere! They helped us with buying a motorbike and introduced us to some real helpful people too. The owners also run a restaurant (Zucca) around the corner which offers great hue-
Lady at the front desk came to the room 4 times & asked us EVERY time we passed reception to book tours and buses with her... She was pushy and not particularly helpful, it became awkward. The room was good, fairly clean, large twin room, with balcony. Very quiet hotel, other staff were friendly and taught us to pray with them.
A very strange hotel. When I booked a trip to Hoi An with a different travel agent the lady who runs this place tried to make me feel guilty. The rooms were nice but the locks on the doors weren't the best. No real atmosphere to the place. Never felt comfortable there. Decent location. Could be a great hotel if the staff were better.
Upon arrival the lady tried to sell us a higher paid room, very pushy. We found a cockroach in the room with ants on the bed. The hot water wasn't working however this was fixed. The toilet flooded causing the bathroom floor to be very wet and slippery. The breakfast was good, however the lady tried to tell us that we had to pay at first until we convinced her we never. The lady was extremely pushy when trying to organise tours/buses from her hotel.