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Phoenix International Youth Hostel

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
4.7
Rating 53 Total Reviews
  • Value For Money 4.7
  • Security 4.7
  • Location 7.0
  • Staff 5.0
  • Atmosphere 3.7
  • Cleanliness 4.0
  • Facilities 3.7
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4.7
Rating 53 Total Reviews
  • Value For Money 4.7
  • Security 4.7
  • Location 7.0
  • Staff 5.0
  • Atmosphere 3.7
  • Cleanliness 4.0
  • Facilities 3.7

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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19th Jun 2017
8.3

Staff were great and super helpful, only issue was the lack of lockers in dorms and lack of kitchen. Great location.

    • 10.0Value For Money
    • 6.0Security
    • 10.0Location
    • 6.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Mongolia, Male, 18-24
  • Novice Nomad
  • 7 reviews
10th Jun 2017
5.4

Staff were not helpful at all and also hard to find. They assigned me very damp room which I needed to change later. Overall, not bad.

    • 6.0Value For Money
    • 8.0Security
    • 4.0Location
    • 6.0Facilities
    • 4.0Staff
    • 4.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • England, All Female Group, 18-24
  • Novice Nomad
  • 1 review
9th Apr 2017
4.9

The lobby/common rooms turns into a bar (very loud until very late) at night that you have to buy a drink in to sit in (30yuan for a beer). Also the lobby doesn't have lights in the day time.

    • 4.0Value For Money
    • 4.0Security
    • 8.0Location
    • 4.0Facilities
    • 6.0Staff
    • 4.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • Thailand, Female, 31-40
  • Novice Nomad
  • 1 review
4th Apr 2017
2.0

Try other place

    • 2.0Value For Money
    • 2.0Security
    • 2.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • Ireland, Couple, 25-30
  • Avid Traveller
  • 10 reviews
28th Mar 2017
3.7

Not quite sure how to even review this hostel. When we arrived there was no one in reception for 15 minutes we had to search the upper floors for a member of staff. In fairness later they were very helpful to book bus tickets so the staff was good on that front. Room was shocking! The worst stay I have had in 4 weeks traveling china. Mould all over the room, wallpaper peeling off, dirty floor, old orange peels in the bed side drawer, the beds were child size, and the bed linen was damp?

    • 2.0Value For Money
    • 4.0Security
    • 8.0Location
    • 2.0Facilities
    • 6.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • Netherlands, Male, 18-24
  • Avid Traveller
  • 10 reviews
27th Mar 2017
3.7

Alright, so I have been travelling a lot and seen a lot of hostels, good or bad. This one was the worst. DO NOT COME HERE. They do not speak English at all. It's very hard to communicate and ask for advice However this is the case in most of China so not the worst thing. However, the staff is incredibly rude and they close the hostel unannounced at 0030. The rooms are filthy, the beds are made from wooden planks and apparently the hostel is also a bar which plays loud music until at least 12.

    • 4.0Value For Money
    • 4.0Security
    • 10.0Location
    • 2.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness

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