Phong Nha Hotel Reviews
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We stayed for 3 nights. We paid a double room with a private bathroom. The staff was not very welcoming or helping (seemed like they didn't know much). The water went down in our room. We told them the next morning. Later the same day, the situation was the same and they said that we had to take a shower and go to the toilets downstairs in the commun bathroom. We saw double room available so we asked to change and go to another double room. Suddenly, the water was on again ! A bit to much for us
Helpful staff in the hotel, clean sheets daily. Great restaurant opposite. Tour and hire services available. Free pick up from bus station.
Really good and cheap breakfast. Helpful staff.
Nice hotel with really comfy beds! (They are usually pretty hard in Vietnam). The bathroom could have been a bit cleaner, but all in all it's a good place for a short stay. The staff is a bit keen on selling you bus trips right on your arrival though.
Staff were very helpful with booking buses, tours etc. and even helped us out when a your company for ha long bay ripped us off! The room was ok but the location was right in the middle of old town and easy to get around. The wifi worked and the showers were hot, good value for money all in all!
Only stayed there one night. Was ok nothing special but good for the price. Staff's English and service was pretty poor. You get what you pay for