224 Ly Thai To street, +84.510, Hoi An
Our Trust Rating explained
We now classify our reviewers based on how well travelled they are.
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1. Novice Nomad
1-10 Reviews Added
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2. Avid Traveller
10-20 Reviews Added
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3. Globetrotter
20+ Reviews Added
Overall Rating: 85%From a total of 68 Reviews
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36% Customer Rating
Novice Nomad (1)
Found a rat in our room, which ran across the floor while we were watching TV, summing up our stay here. Also booked some train tickets here and the staff took $5 commission per ticket on a journey that should have cost $4-5 in total. When this was queried, they lied and said that commission was 40k dong ($2) - but the actual figure was $5 per ticket. I found this dishonesty annoying. Location is average and free shuttle only drops you at a relatives silk shop so they can sell you clothing!Found a rat in our room, which ran across the floor while we were watching TV, summing up our stay here. Also booked some train tickets here and the staff took $5 commission per ticket on a journey that should have cost $4-5 in total. When this was queried, they lied and said that commission was 40k dong ($2) - but the actual figure was $5 per ticket. I found this dishonesty annoying. Location is average and free shuttle only drops you at a relatives silk shop so they can sell you clothing!...Close
martin_newton7466, England | Male 25-30 | 04th December 2009
100% Customer Rating
Novice Nomad (5)
This hotel was fantastic! Very clean, rooms looked very modern, beds were very comfortable and location was good too! The buffet breakfast was the best we have had in Vietnam. The staff were kind and helped organise our onward travel to Hue, our bus to Hanoi and our over night cruise in Halong Bay - all were perfect and a cheap! Most impressive was the Phuong Nam tailors linked to the hotel - a girl named Lee works there and ordered the suits perfectly and sent them to me in Hue! V.ImpressedThis hotel was fantastic! Very clean, rooms looked very modern, beds were very comfortable and location was good too! The buffet breakfast was the best we have had in Vietnam. The staff were kind and helped organise our onward travel to Hue, our bus to Hanoi and our over night cruise in Halong Bay - all were perfect and a cheap! Most impressive was the Phuong Nam tailors linked to the hotel - a girl named Lee works there and ordered the suits perfectly and sent them to me in Hue! V.Impressed...Close
pmoutousamy7138, England | Group 18-24 | 25th November 2009
86% Customer Rating
Avid Traveller (20)
nice hotel to stay in. not good for individual travelers to meet others. the included breakfast is excellent. staff are very helpful. located about 1km away from town centre so when its raining its not fun to walk. they have a free shuttle bus however it only runs every half hour so sometimes you have to wait.nice hotel to stay in. not good for individual travelers to meet others. the included breakfast is excellent. staff are very helpful. located about 1km away from town centre so when its raining its not fun to walk. they have a free shuttle bus however it only runs every half hour so sometimes you have to wait....Close
Charl, Australia | Male 18-24 | 21st November 2009
53% Customer Rating
Novice Nomad (5)
Its difficult to rate this hotel properly as when we arrived they had not processed our booking from hostelworld and as such there was no availability and we were forced to move hotel. The staff helped us find a new place (apparently to another in their chain of hotels but turned out to be completely separate) but showed no regret over the mix up. Not impressed.Its difficult to rate this hotel properly as when we arrived they had not processed our booking from hostelworld and as such there was no availability and we were forced to move hotel. The staff helped us find a new place (apparently to another in their chain of hotels but turned out to be completely separate) but showed no regret over the mix up. Not impressed....Close
Gareth, England | Couple 25-30 | 21st November 2009
90% Customer Rating
Novice Nomad (4)
Quite cozy hotel, very nice staff and great service. Nice breakfast and very good value for money.Quite cozy hotel, very nice staff and great service. Nice breakfast and very good value for money....Close
ivar_waarum8551, Norway | | 20th November 2009
90% Customer Rating
Novice Nomad (8)
One of the nicest places I've stayed as a backpacker. For a decent price it was nice to have some luxury. A few minutes out of town but the free shuttle bus is great. Would love to stay here againOne of the nicest places I've stayed as a backpacker. For a decent price it was nice to have some luxury. A few minutes out of town but the free shuttle bus is great. Would love to stay here again...Close
sas0910118317, England | Couple 25-30 | 16th November 2009
66% Customer Rating
Novice Nomad (4)
Very nice hotel and great buffet breakfast included however only negative was the staff trying to sell onward tickets,trips etc which is fine until you find out in town they are over charging for these services. Also pushing their own tailor on you through their shuttle bus service into town is wearing at best.Very nice hotel and great buffet breakfast included however only negative was the staff trying to sell onward tickets,trips etc which is fine until you find out in town they are over charging for these services. Also pushing their own tailor on you through their shuttle bus service into town is wearing at best....Close
Rachel, Ireland | Couple 25-30 | 09th November 2009
83% Customer Rating
Avid Traveller (11)
Really good hotel a bit out of town but the frequent hotel minibus makes it easier to get to the centre of the town.
Great swimming pool.Really good hotel a bit out of town but the frequent hotel minibus makes it easier to get to the centre of the town.
Great swimming pool....Close
ptitbouchon9120031717, France | Female 25-30 | 06th November 2009
96% Customer Rating
Avid Traveller (11)
This is an excellent place to stay. It is very clean and professional. The staff is absolutely fantastic. If you are a backpacker it is a nice place to have a bit of luxury and freshen up a bit at a good price. I think it is great for families and couples as well. Very, very nice. Very quiet and relaxing.This is an excellent place to stay. It is very clean and professional. The staff is absolutely fantastic. If you are a backpacker it is a nice place to have a bit of luxury and freshen up a bit at a good price. I think it is great for families and couples as well. Very, very nice. Very quiet and relaxing....Close
Patricia, Canada | Female 31-40 | 29th October 2009
66% Customer Rating
Novice Nomad (5)
A great hotel if your looking for a relaxing stay in Hoh An. Great pool area, proper oasis, and nice rooms. Deluxe rooms have real nice showers! Short walk to town, with bike even shorter. A great hotel if your looking for a relaxing stay in Hoh An. Great pool area, proper oasis, and nice rooms. Deluxe rooms have real nice showers! Short walk to town, with bike even shorter. ...Close
brianconlon8936, England | Male 25-30 | 22nd October 2009