Phuong Nam Hotel & Villa Reviews
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Reviews & Ratings Explained
The following reviews were submitted by customers who booked in the last 6 months.
The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »
We now classify our reviewers based on how well travelled they are.
- Novice Nomad: 1-10 Reviews Added
- Avid Traveller: 10-20 Reviews Added
- Globetrotter : 20+ Reviews Added
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The hotel is located pretty far from the old town (15-20 minute walk?), but they have bicycles you can borrow (FREE!) to take to the old town. The pool was amazing to relax in and the rooms were very pretty. We got a free room upgrade when we were there probably because the place was quite empty. It was nice having the place to ourselves, and for 2 days we felt like we owned a summer villa.
- Novice Nomad
- wanlingchong7746
- Singapore
- Mixed Group 25-30
- (4 reviews)
Way too far out - if I went again I'd book something in the heart of Hoi An as that was where all the action is. Also, the room smelled awful, really musty and mouldy. I actually tried to find the source of the smell but I'll admit it looked clean. In the end we walked into the city in the morning and returned to sleep at night so didn't bother us too much as we barely stayed there.
- Novice Nomad
- Anonymous
- Australia
- Female 25-30
- (1 review)
The staff were not very helpful and were not very keen in welcoming us to the hotel at all. The rooms were nice andthe pool,was great but location wise was a bit out and behind the town centre but the hotel does offer free shuttle bus which was useful.
- Novice Nomad
- pamelaveltmeyer2287
- Australia
- All Female Group 25-30
- (2 reviews)
Great place to stay. Friendly, good facilities, Loverly pool and breakfast. Very enjoyable.
- Novice Nomad
- jimb0b
- Australia
- Male 25-30
- (4 reviews)
This hotel is fine. Rooms are clean, staff is friendly. Good breakfast. About a 20 minute walk to the river and old town. Not to far. Beach is about 4 kilometer away. Not to far on a bike. I requested another room after 2 days because the wifi did not work proper in 201 and they gave me another room without hassle. Worked better there. Also rooms on the streetside are no problem because it is not he main street. No noise at night. Enjoyed my stay.
- Avid Traveller
- Anonymous
- Netherlands
- Male 25-30
- (18 reviews)
First I booked 3 nights. First two for 20$ third for 18 $. Then I extenden my stay for another 2 nughts and they charged 22 $ each night. They told me that it was a booking fee included. I would say it is a rip-off.
- Avid Traveller
- Anonymous
- Germany
- Male 31-40
- (10 reviews)
Our first room was damp and mouldy (damp is a general problem in humid Vietnam). We asked for a new room the next day and got it. Great service. Location is 15 min. walk away from center (but they have a shuttle bus). They have a swimming pool.
- Novice Nomad
- Anonymous
- Denmark
- Male 31-40
- (3 reviews)
This place was amazing for the price! Swimming pool is lovely, staff are very helpful (even if we're not good tippers), can hire bikes which mitigates the distance into the old quarter (about a 5 minute ride), really nice breakfast included (fresh omelette cooked in front of you, pastries and fruit etc). Room was clean and beautiful (smelled a tiny bit damp though), shower was built for shorter people (shower head too low for us to use comfortably from the wall). Luxury for 6 bucks a night!
- Novice Nomad
- Anonymous
- Australia
- All Female Group 18-24
- (1 review)
Very fancy place for only 25 dollars a night. Location is a ten minutes walk out of the city center, I like that because it's very quiet at night. Staff is very helpful and friendly. Rooms are very nice. There was only one strange thing, the rooms was quite damp, I've got not a clue how come.
- Novice Nomad
- Anonymous
- Netherlands
- (Gender undisclosed)
- (7 reviews)
I was severely dissappointed with the Phuong Nam Hotel. I had emailed and tried to book trains months in advance(very poor service in terms of answering emails - our pick-up request was also duly ignored), and had had several telephonic conversations with the staff prior to our stay where they assured me that they would be able to book a train upon our arrival. When we arrived, the train had not been booked and was sold out, as were the busses. We were left stranded in Hoi An!
- Novice Nomad
- Anonymous
- Germany
- Female 25-30
- (2 reviews)
Very nice value for money villa, nice pool but it was too cold for us to use it. Location is a little far but if you take a bicycle it's ok. The Hotel also has a shuttle that runs every hour, very convenient. The staff was very nice.
- Novice Nomad
- Anonymous
- Chile
- Couple 31-40
- (3 reviews)
Beautiful modern room, clean and good value, but its a bit far from town (about 15 min walk)and there were no shuttle buses during Tet so we moved out after one night. If it had been closer I would have stayed.
- Novice Nomad
- Anonymous
- England
- Mixed Group 41+
- (1 review)
Even though we had to pay for two double rooms for three of us we stil thought the pool and the rooms we're excellent value, the pool was lovely and always empty. They do run a shuttle bus into town every hour but we ended up walking the 20mins jounrey most of the time whch wasnt too bad but did get a bit frusting,. Breakfast wasnt great in comparison to other places and the hotel didnt have as much atmosphere as other ones we've stayed but overall we enjoyed our stay!
- Novice Nomad
- Anonymous
- England
- Female 18-24
- (2 reviews)
Nice place, a bit far out of town but only a 15 minute walk or so.. also the free shuttle comes regularly. Very clean and nice, staff helpful etc. obviously not much of a party place, but then no where in Hoi An is!
- Globetrotter
- chrishingee1509
- Australia
- Male 18-24
- (23 reviews)
The rooms were nice. Noise from construction nearby. Buffet breakfast wasn't bad (good omelettes), but I kept finding tiny bugs in the pastries, muffins, and baguettes all 3 days I was there. The receptionist also tried to rip us off by charging us a higher exchange rate (21,500 dong per US dollar) than what it really was that day (only 21,000 dong). We looked it up online and pointed this out to her, and she relented, but the hassle put us behind schedule so that we were late for our flight.
- Avid Traveller
- aewarren222988
- USA
- Female 18-24
- (16 reviews)