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Pinewood Reviews

48 Hamilton Road, Queenstown, New Zealand

Reviews & Ratings Explained

75%

Rating
285 Total Reviews
  • 75%Value For Money
  • 75%Security
  • 75%Location
  • 83%Staff
  • 76%Atmosphere
  • 71%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

Hostel facilities not bad. My booking however was 'overbooked'. This led to me being moved on my second night into a family room, with one other older man (60's) (I'm a girl in my 20s). While this was pertly allowed it did make me feel uncomfortable. I enjoy dorms, and understand older people use them too. But to be in such close proximity with this one older man, and nobody else do make me uncomfortable. I did not sleep all night and left as soon as i could. Because of this, I will never return

  • 2nd Feb 2016
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


86%

I had a lovely stay at pinewood. Nice staff and great lodges. Would definately stay again!


80%

The hostel was very clean and well looked after. Staff were friendly and very accomodating. Kitchens were well stocked and there was a big fridge for everyone's food. However there were no plug sockets in the bedrooms and not enough for everyone in the lounge. The wifi was also very bad although it was supposed to be unlimited.


89%

Short walk into town, so location is fine. Free wifi was good, kitchen was great, staff were all so friendly and helpful! Only issue was the lack of sockets in the room, and one bed was a bit dirty but staff immediately cleaned it.


69%

No real atmosphere in the hostel, and the staff wasnt really helpful. The kitchen is really basic, hard to find anything, and the wifi was really bad. The 4 beds dorm had a lot of space though!


86%

Great wifi, about ten minutes from the center of town. Comfy beds and nice bathrooms. My unit had a private kitchen and tv and couches inside of it. Great value for the price.


74%

The units are making you feel like you're in an actual living room. Very nice vibe! Cleaning could be a little better. Facilities however are very nice just like the staff.


57%

In need of major alterations. Cleansing can be 100% better, Outdated in rooms and ablution blocks.

  • 15th Jan 2016
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Mixed Group, 31-40
  • (1 review)


57%

Rooms were small without adequate space for 6 backpacker's belongings. The kitchen was poorly equipped (no dish cloths and limited utensils). Bathroom that was pointed out on the map for me to use was a portable building where the shower plug hole didn't drain properly so feet were covered in 4 cms of water

  • 4th Jan 2016
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 31-40
  • (1 review)


26%

Poor place ,dirty place ,kitchen.not working properly , lack of ustensils plates bowls etc... Staff not very friendly and make me change of bed while there ...(lot fo people had to change while there too)I could go.on and on ...worst hostal ever in nz


100%

love it, will come in again!

  • 28th Dec 2015
  • Novice Nomad
  • Anonymous
  • China
  • Female, 41+
  • (1 review)


69%

It was ok, happy I only stayed the night. Almost no cups in the kitchen for all of us (like 4). Met some nice people, and set up is good for meeting others.


83%

Great Staff, beautiful location, great value for money.


43%

There was very little effort made to make the place cozy or comfortable. Kitchen equippment was missing or dirty. No plugs in the rooms, everything to be charged needed to be left outside in the kithen for the night, which was usually open for everyone to walk in. No reading lights near the beds. In general it was quite uncomfortable.

  • 14th Dec 2015
  • Novice Nomad
  • Anonymous
  • Hungary
  • Female, 31-40
  • (1 review)


77%

Some long termers which can kill the atmosphere abit, the dorms were kinda small but it was clean and the location isn't at all bad


63%

Although comfortable enough and great kitchen and lounge room facilities, this place lacked any fun atmosphere or vibe. Staff were friendly and helpful. Location is about a ten minute walk from town centre, not too bad at all, but up hill back home. Wi Fi was atrocious

  • 3rd Dec 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)


86%

Kitchen rules perhaps a little relaxed. Otherwise great stay.

  • 29th Nov 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


74%

A bit further away from town then most hostels but on average a good place to stay.


91%

great staff! especially Felicia!


86%

Awesome staff! Cozy facilities and the people at my room were amazing! Definitely would stay there again.

  • 20th Nov 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


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