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Pinewood Reviews

48 Hamilton Road, Queenstown, New Zealand

Reviews & Ratings Explained


249 Total Reviews
  • 71%Value For Money
  • 74%Security
  • 74%Location
  • 77%Staff
  • 71%Atmosphere
  • 66%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The bunks need steps as it was really hard getting up to the top bunk. Also, the bathrooms weren't that clean and the bathroom door (H) needs something to stop the squeak (annoying in the middle of the night). Staff were fantastic and beds really comfortable.


My second time staying here. Love the location and staff are helpful. Unfortunately, this time round, our twin room was disappointing, with a strong smell of cigarettes, very dated décor and an uncomfortable mattress. The wet room style bathroom was dark, with some pink mould on the wall, the floor was constantly soaking wet and the bin was not emptied in the 3 nights we stayed. The room and bathroom needs updating urgently. Would not stay in this room again though perhaps we were unlucky!


Great location. The view and atmosphere of the spa is great!

  • 17th Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


A nice hostel, spread over a big area with nice views back over town, lake and mountains. Positives - near to major supermarket and cornet peak, quite peaceful. Negatives - family and large student group focused, 10/15 walk into town. Overall I enjoyed my stay here! Also free wifi!


Main entrance to the building is not lock that mean anyone can appear in the kitchen area. Kitchen is not clean as expected (i stayed 4 hostels in the last 7 days, Pinewood is the least clean). Wifi must improve! Weak connection from our unit (Block Q), and it is not usable and keep showing error in connection. You should invest more in your wifi. Other than that, Pinewood is alright for short stay. Location is 10 mints walking to town.

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