Pingyao Hostel Reviews
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NO.94.WestStreet, 031100, Pingyao
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1. Novice Nomad
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Overall Rating: 20%From a total of 1 Review
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20% Customer Rating
Novice Nomad (1)
What can I say? The hostel phoned me up less than 12 hours before i was due to arrive to tell me they had run out of rooms and said he had forgotten to check their email box for HostelWorld bookings. This after I had paid HostelWorld a service fee and a deposit for the hostel room. The owner offered no apology or replacement room, or money back. I wrote a note to HostelWorld asking for this to be rectified three days ago now, and have also not received a reply. Extremely unprofessional.What can I say? The hostel phoned me up less than 12 hours before i was due to arrive to tell me they had run out of rooms and said he had forgotten to check their email box for HostelWorld bookings. This after I had paid HostelWorld a service fee and a deposit for the hostel room. The owner offered no apology or replacement room, or money back. I wrote a note to HostelWorld asking for this to be rectified three days ago now, and have also not received a reply. Extremely unprofessional....Close
cy, Singapore | | 20th September 2009