Pingyao Harmony Backpacker Guesthouse Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
It is an archetypal Chinese setting. This is a romantic getaway vacation, or at least in Chinese Romanticism. Step back in time and enjoy the China of song, folk and myth in this wonderful location.
Great place and the staff are so welcoming. Lovely warm rooms and we even got an upgrade for no extra cost! Food here is great too. There is also the option to organize massages or foot massages I'm your room! Top hostel right on the main stretch in Pingyao
Staff were very unfriendly, we didn't few welcome in the communal area once. They say they offer a free pick up service which was asked for but when we got back to the hostel they charged us for it. Also no "free welcome tea". Honestly felt we were being ripped off by asking them to book us taxis and trips because they just used their family to give lifts not real taxis so you couldn't bargain. Would not stay here again and would not recommend it.
We arranged a free pick up service from the train station and had an answer straight away saying it was sorted. At 12am we were disappointed to find no pick up and forked out for an expensive taxi. When we arrived everything was locked up and had to bang on the door to wake up the owner and be greeted with a very very rude owner. The room was decorated lovely but had a very bad smell from the bathroom. When we left the owner tried to make us pay more for an upgrade we hadn't asked for!!!
We enjoyed our stay here. The staff were friendly and helpful and the breakfasts good. The location is great. The kang beds are super comfy! Only thing is that our bathroom - we were in an ensuite- smelt of rotten eggs from time to time. Ok if door kept shut. Also shower not v powerful and better to use at night for hot shower as solar heated.
Don't trust the Lonely Planet's description about this place, the staff is NOT great or speak good english except the younger guy. Even if you book advance, you never know what you'll get. Our double room was mouldy and no hot shower available. The AC smelled so bad if you turned it on that we couldn't use it. The owner (older man speaking english) was at first nice, but when he realized we weren't interested on the tours he tried to sell us, he wasn't anymore interested in any customer service.
I wish I could write something positive as the place was actually nice. However, I cannot recommend this place. We did not get to stay at the place we booked but we were transfered to another place a little longer outside right from the train station. We were never asked if that was okay even though it was as it had nice rooms. They did not accept the deposit we payed on hostelworld and only got it back after arguing. Also, they tend to overcharge if you don't do the maths yourself.
Smashing place! Absolutely beautiful hostel, very traditional old building. Rooms are clean, bathrooms and showers great! Owner speaks really good English. Location is nina nice spot within city walls. There are lots of trips available to book. Can't go wrong with this hostel.