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Pingyao Harmony Backpacker Guesthouse Reviews

No.165 Nan Da Jie Street, Pingyao, China

Reviews & Ratings Explained


325 Total Reviews
  • 79%Value For Money
  • 78%Security
  • 92%Location
  • 77%Staff
  • 76%Atmosphere
  • 75%Cleanliness
  • 77%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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they have two different places in the old city; south one is closer to temples, museums and other sights but west one is a really beautiful courtyard and less noisy.we've stayed in the west, really popular place. better to book ahead.


Lovely setting with the courtyards and central of the old town pingyao Crazy taxi/shuttle bus guy had us in stitches and the room was nice with huge bed. Bar seats were uncomfortable and lacked atmosphere in the bar. Still nice hostel though

  • 17th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)


Mr Deng picked us up from a new train station (12 days old) which we didnt realise existed even though we had not booked a pick up. That was important because we were expecting a 100m walk to old town but new station was 15kms!! On our way in we saw a chinese wedding so I mentioned we were on our honeymoon and he gave us a free upgrade to the wedding suite. We couldn't actually find our booking confirmation for the hostel but he was v. Good about it. A very amicable guy who seemed always on hand


The place is clean and the room is nice. The guy who runs it tried to be helpful but seems flustered and forgetful. He offered to organize our train tickets. When we went to pick them up he said he had not done it and suggested we walk the 15 min to the train station instead. Wasted our time.


Best bed ever!


it should be mentioned that now there is a high speed train going to Pingyao, but the train station is not 2km from the hostel and you need to take a taxi

  • 29th Jun 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Male, 25-30
  • (1 review)


We didnt know about a free pick up service from the train station and thus walked all the way - even though 2 km only, but with heavy bags it is quite a distance. The hostel is surrounded of souvenir shops and other hostels inside the old city, so for walking around at night it is great. Wifi only worked in the restaurant-reception area. The pc could be used for 30 min for free. Tours that are being offered are good: Wang family house, castle with tunnels, old town tour, ...


We had a good time here, but the first night we found the toilet was broken, they let us change another room,smaller bed but ok though.


We liked the location as it was easy walk to old section of town and loads or restaurants and also away from the train station part of town. The double room was huge with the most comfy bed we have had in china and the room had amazing view over Pingyao. Staff were great and allowed us to check in at 4:30am, this was brilliant as allowed us to get some sleep. We were also able check our of room late evening which meant we could have shower etc and get ready for overnight train.


Overall, I enjoyed my stay at Harmony Guesthouse. The set-up of the location was absolutely gorgeous and picturesque. I really appreciated the courtyard style. Something to note: there are actually two locations owned by Harmony. When I booked online, I thought I booked a 4-person dorm at the main location; however, I was given a 6-person dorm at the location off the main road. There weren't any other people in it but me, so it wasn't a problem. The bathroom was also very clean.


Choose wisely in Pingyao, I think there are better options than Harmony. The two inner courtyards are very nice, but all hotels/hostels in Pingyao have this. Harmony's are fitted with narrow and very uncomfortable wooden benches. I went to order food but the girl seemed so frustrated to have to move from the TV sofa I didn't bother. My check-in procedure was a mess: I tried to be helpful by printing a confirmation of my booking but the first girl couldn't understand that I had already paid a dep


Staff is great and they help you to book everything you want, but facilities are not that good.


Traditional style hostel, great location, the staff were great - helped us organise bus tickets.


Owner was great set me up with driver to airport in next city for cheap and then for next to nothing included the quin family mansion tour amazing.


We booked a 4-bed dorm but instead we got a 6-bed dorm (which wasnt full so we did'nt bother, but still), and they tried to make us pay more than it said on HW. Still, the staff was friendly &helpful. Big minus was that they never cleaned the dorm during our stay, not even when people had been checking out. The room was dirty with old rubbish when we checked in, we ran out of toilet paper &were told to go and get it ourselves in thebar. Maybe we also should have emptied the trash can ourselves.


The owners were gruff but helped with any questions I had. The location is right in the middle of town and the most popular tourist street. The last night I stayed there they moved my stuff to another room across the street cause they said they had forgotten that I was staying another night and they needed my other room for a big group coming in. Normally I would have been livid but the new room they gave me was even prettier so I wasn't mad.


It was easy to get there with the info given by the hostel, but the hostel is situated in the south gate mean you have to cross the all town to get there , it is a hard walk especially when the weekend is there there is so much Chinese tourists.in the end we had to came back to the gate again to stay in this new hostel Harmony 2 , this is a brand new hostel we were the first customer to stay there, every things is so clean and beautifull, it was not fully operational , but we had what we needed


Very nice place, helpfull staff and perfect location within the citywalls. We even got picked up at 5 am and the gave us a bed to sleep and a upgrade to a 2 pers bedroom while we booked a dorm! I defenitely recommend this place!


Good place but the rooms were a little cold. Food was good button the more expensive side can find cheaper food outside.


The owner hadn’t accepted my booking at beginning cause I’ve booked with a price that they are not happy with. I had to contact the website to confirm my booking. Even with that, we were told at arrival by the owner that she hadn't my booking information. I had to shown my pre-printed booking information to let her accept my reservation. It's terrible. Just respect all the clients, and their reservation, it's the basic line for holding a hostel!!

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