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Pingyao Harmony Backpacker Guesthouse Reviews

No.165 Nan Da Jie Street, Pingyao, China

Reviews & Ratings Explained


342 Total Reviews
  • 80%Value For Money
  • 77%Security
  • 93%Location
  • 79%Staff
  • 78%Atmosphere
  • 76%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Staff is great and they help you to book everything you want, but facilities are not that good.


Traditional style hostel, great location, the staff were great - helped us organise bus tickets.


Owner was great set me up with driver to airport in next city for cheap and then for next to nothing included the quin family mansion tour amazing.


We booked a 4-bed dorm but instead we got a 6-bed dorm (which wasnt full so we did'nt bother, but still), and they tried to make us pay more than it said on HW. Still, the staff was friendly &helpful. Big minus was that they never cleaned the dorm during our stay, not even when people had been checking out. The room was dirty with old rubbish when we checked in, we ran out of toilet paper &were told to go and get it ourselves in thebar. Maybe we also should have emptied the trash can ourselves.


The owners were gruff but helped with any questions I had. The location is right in the middle of town and the most popular tourist street. The last night I stayed there they moved my stuff to another room across the street cause they said they had forgotten that I was staying another night and they needed my other room for a big group coming in. Normally I would have been livid but the new room they gave me was even prettier so I wasn't mad.


It was easy to get there with the info given by the hostel, but the hostel is situated in the south gate mean you have to cross the all town to get there , it is a hard walk especially when the weekend is there there is so much Chinese tourists.in the end we had to came back to the gate again to stay in this new hostel Harmony 2 , this is a brand new hostel we were the first customer to stay there, every things is so clean and beautifull, it was not fully operational , but we had what we needed


Very nice place, helpfull staff and perfect location within the citywalls. We even got picked up at 5 am and the gave us a bed to sleep and a upgrade to a 2 pers bedroom while we booked a dorm! I defenitely recommend this place!


Good place but the rooms were a little cold. Food was good button the more expensive side can find cheaper food outside.


The owner hadn’t accepted my booking at beginning cause I’ve booked with a price that they are not happy with. I had to contact the website to confirm my booking. Even with that, we were told at arrival by the owner that she hadn't my booking information. I had to shown my pre-printed booking information to let her accept my reservation. It's terrible. Just respect all the clients, and their reservation, it's the basic line for holding a hostel!!


The staff is really great, speaks english and is very helpful. The facilities are a very nice experience, especially if you like to live more closely to local culture, this is the place to go. It is within the city walls of Pingyao, so the buzzing streets are just at your doorstep.


They buy train tickets from tour agencies (when there are no tickets in the web site somehow they still buy them) so they wish for 20 yuan commision. They aren't that helpful if u ask about things that doesn't pay them money. Seems like they abuse their "top rated" rank in lonely planet to do as they wish. breakfast expensive, small and not good. I got a room instead of the dorm I booked for a reason I wasn't told. I paid more - but just a little more. (less than room price)


You can buy cold cans of Coke! No kitchen, but they cook OK food. Woman in charge is great. If you prefer to walk instead of take a taxi, then maybe go with one closer to the train station. It's within the old city walls, but seemed to be the farthest walk. Nice open-air courtyard would be great in summer.


The staff are this hostel were very nice - the owner of the hostel helped us book train tickets and also arranged for a taxi to take us to the train station fairly late at night. The double bedroom we had was Chinese-style which was nice, although it made the bed and pillows a little uncomfortable. The food was very nice. The staff also kindly helped us rent out bicycles for a very cheap price. The atmosphere at the hostel seemed pleasant and overall we had a lovely stay.

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