Pirwa Hostels Machu Picchu Reviews

Juan Carlos and the rest of the staff were fantastic!!! It's a hostel. For the price, it will give everything that you need. I mean, let's be honest.... you don't go to Aguas Calientes to hang in the hotel. You go to see Machu Picchu.

No wifi, common computer didn't work my first day because of power outage, lights kept flicking off every ten minutes. Some staff are knowledgable and helpful, and some seemed brand new and clueless (not just about the city and where to find restaurants, ATMs, etc, but also about hostel services like laundry). Third floor is unfinished and the entire far wall is covered by tarps. Shower flooded, no key to my room. Not what I expected after online reviews! Maybe others in this chain are better...

Pretty average - no wifi as advertised - had to go to another hostel to use their internet. Located up near the entrance to the hotspools which is the cheaper part of town for eating out which is a bonus. the pillows at least weren't lumpy.

Bathroom and kitchen are very basic but it's still a good value for the price given it's in Agua Calientes ! Location is good too, 10 mn walking to the hot springs.

It's alright. Aguas Calientes is tourist central and you can't expect anything special here. The hostel was very empty (off season) and it was nice that the 3 people there at the time each got our own dorm room. Facilities were ok. You go there for Machu Picchu and for that, the hostel is alright.

The staff was great and attentive (fluent in English and Spanish) and there was no problem getting a 5am wake-up wake up call (knock at the door). Only problem was at 5am during my stay there was no hot water to be had (although at 5:30am, the hot water finally started working, but I was already dressed and ready to go). The food was very basic, but you don't need much in your stomach before you head up Machu Picchu anyway...

Nice location and the staff was very helpful. we left out luggage there while we visited Machu Pichu the day we checked out. The only bad thing is that there were a small leak in the dinning room.

I booked for 1 night and few days later I changed the reservation for 2 nigths , I got the confirmation and everithing was looking all right ,when I arrived at Hostel after a very long trip to there , the employed said my reservations had been canceled and ther was not avalability so I nedeed to run out in the city to get fromm internet all the papers from the Hostel World site to prove I was saing the true because they dont understand english and gave me a big confusion until I prove the true.

Despite our worries regarding using a hostel, it turns out that this was a really good place for a peaceful night's rest. Super important when you're getting up at 5 in the morning. Also breakfast was waiting when we went to the dining room in the wee hours. :)

Great place. The staff is professional and courteous. The rooms were small, but manageable. Our room had a horrible smell of nail polish remover when we arrived. The staff took us to their sister hostel down the street (a much nicer establishment) for the same price. We were stunned and extremely grateful.

Rooms were dirty, bathroom sink and toilet leaked, exterior window did not lock.

Great hostel. Friendly staff. Good location. The Town is a little pricy, but the scenery is amazing. Restaurants, shopping, and Machu Picchu are all w/ in walking distance. Hiked the trail to MP entrance, no problemo, a must do!

Good hostel - clean, nice staff, good enough location (close to the hot springs). We were told the Wifi only worked on 4th floor, but it was ok for us on the 5th. Very quiet, I think there was only one other person stating there! Good, early breakfast, perfect for the pre-dawn start! Would recommend.

This place was a great fit for me in aquas calientes! It is clean, secure, and has good facilities. Additionally, the staff were wonderful. I woke up before the regular breakfast hours and the gentleman at reception arranged to have breakfast set out for me so that I wouldn't make the hike to Machu Picchu on an empty stomach. I am very grateful!