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Play Hostel Buenos Aires Reviews

Guatemala 4636, Buenos Aires, Argentina

Reviews & Ratings Explained

71%

Rating
48 Total Reviews
  • 68%Value For Money
  • 64%Security
  • 88%Location
  • 80%Staff
  • 72%Atmosphere
  • 64%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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60%

The best: the location and breakfast, which was very complete and tasty. The low points: We stayed at a dorm for 4 people. The door didn't close, we had to keep it open or put something behind to hold it. We asked for a key, they gave us one to share, and said that usually shared rooms had to keep unlocked. They should give one key to each traveler. The worst was cleanliness: they gave us stained and teared sheets. When we complained, they changed them. The showers were not really hot either.

Owner Comment (Hide)
Hello and thanks for your time, we always prefere to have feedback from our customers. I´m very sorry for an inconvinients during your stay. Usually shared dorms don´t have key for main door, that is why we provide with safety lockers. Is not handy to give a key or each person staying in the room. Regarding sheets, we had a problem with our provider and decided to change to another one to maintain quality, please visit us again to check the improvements. Thanks!

77%

Great vibes here, close to Palermo soho and all the juice bars and restaurants. Found the staff very helpful and accommodating. Good selection for breakfast too. Hated the matress with the plastic sheet, felt very uncomfortable to sleep on.

Owner Comment (Hide)
Hello and thanks for your feedback, we use this plastic sheet to maintain hygiene, as after every check out clean them. We provide with 100% cotton sheets for beds, this way you don´t have contact with the plastic, anyway we are sorry for any inconvenients, hope to see you again! Thanks.

69%

To cover all mattresses with latex, but provide just a very thin, too small, almost not existing bed sheet is not the way to make guests feel comfortable at 38°C. Apart from that the bunk beds were too unstable to move without waking up the other person.


94%

Lovely hostel! Everybody had breakfast in their pyjammas each mornings! Quite in the evening. Friendly and relaxed for all ages.




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