X

Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Ponsonby Backpackers Reviews

2 franklin rd , ponsonby , auckland, Auckland, New Zealand

Reviews & Ratings Explained

86%

Rating
404 Total Reviews
  • 82%Value For Money
  • 84%Security
  • 88%Location
  • 88%Staff
  • 88%Atmosphere
  • 87%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

80%

Ponsonby hostel is located close to great restaurants and bars. The staff is very friendly and the hostel has a chilled atmosphere. The only problem that I had is that the kitchen is locked later in the night and closed until 7am... so I had an early check out and I was not able to pick up my food from the kitchen :( I have never been to a hostel before where they lock the kitchen and I was not aware of that so I lost all my food. Except fr this little problem I liked the hostel very much.

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We are happy to hear you enjoyed your stay with us and loved our awesome location in Ponsonby and our friendly staff. Yes like most hostel we do close the kitchen at night this is to minimise the noise at nights to respect fellow travellers and there is also a safety element to think of too. If you're ever back in Auckland we would love to have you stay with us again. Enjoy the rest of your travels. The PB Team :)

74%

Bit expensive for what you get but then again is in very good location - easy walk into Auckland and great access to buses. Think it's more for people staying a while?

  • 16th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, You will actually find that we are one of the cheapest hostels in our area for bed nights. We are also happy to hear you enjoyed our awesome location in Ponsonby and overall you enjoyed your stay with us and found your way around easily. If you are ever in Auckland again we would love to have you stay with us. :) Enjoy the rest of your travels The PB team ;)

100%

One of the best hostels I have stayed in. Clean, comfy beds, helpful friendly staff. Bus stop to town is right outside and ponsonby street is a cool place for bars and eating out. Common room and kitchens were big and easy to use. This is a chill rather than party hostel which I really liked. Only criticism was the showers were a bit cramped but they were very clean. Would recommend to friends and stay here again.

  • 9th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi thanks for taking time to leave us an awesome review, Really happy to hear you enjoyed your stay with us and enjoyed a good night's sleep throughout your stay. Always pleasing to hear the staff were helpful and friendly. We do find ourselves lucky to be located in a great suburb- Ponsonby is great for bars and eateries and it's still easy to get into the city. If you are ever in Auckland again we would love for you to come back and stay with us. :) Thanks PB Team

80%

The hostel was nice, it was calm and had comfy beds. My room had a locker (small) in which you could store valuable items. The hostel is located in a really cute street and there are restaurants nearby. The only thing I would change is the bathroom (the space for the shower is really small) and the Internet (you have to pay).

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We are glad you enjoyed your stay with us and enjoyed our comfy beds. Ponsonby is an awesome suburb and is great for bars and eateries and it's still easy to get into the city. Our bathroom are a wee bit small, however we do keep them nice and clean. :) If you are ever in Auckland again we would love for you to come back and stay with us. Enjoy the rest of your travels - The PB team.

83%

Very nice stay in this old house. Located in a very nice surroundings and not so far from city centre (15min by walk). The atmosphère was friendly and it was nice to sitting in the garden to discuss, eat or have a drink with other people. Thanks guys! Nicolas

  • 3rd May 2015
  • Novice Nomad
  • Anonymous
  • France
  • Male, 31-40
  • (1 review)


91%

20 minutes walk from the city centre, very quiet location and also close to the supermarket, restaurants and bars. Staff were helpful, kitchen was well stocked and common area was great. Would stay here again!

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We are glad you enjoyed your stay with us and found the staff helpful. If you are ever in Auckland again we would love for you to come back and stay with us. Enjoy the rest of your travels - The PB team.

89%

Great hostel and really enjoyed my stay here. A little strange that WiFi was charged for and kept logging you out so you had to constantly reenter the password.

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We are always happy to hear you enjoyed your stay. Every guest receives 3-hours of log-in/logout wifi upon check-in, whereas most hostels you do have to pay for wifi straight away. If you are ever in Auckland again we would love for you to come back and stay with us. Enjoy the rest of your travels - The PB team.

80%

Rooms were good and clean, the staff make people know about the different location of the bathrooms. Staff easily approachable and helpful. About 30 minute walk from center but lots of restaurants in the area. Free one hour of Wi-Fi per stay. Good common areas.

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We are happy to hear you enjoyed stay with us and found the staff to be approachable and helpful as they take great pleasure in helping our guests out and supplying a friendly, warming atmosphere :) We hope to see you again here at Ponsonby! Enjoy the rest of your travels! The PB Team.

86%

Nice hostel little bit far out of the centre but the innerlink rides only between 7am-11pm so if you are late it's a long walk especially the last part is steep on Franklin Rd when you walk uphill. But the hostel was cosy, chill, laid back and clean.

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We are happy to hear you enjoyed your stay with us and you liked our cosy, laid back, clean hostel. We are a nice little suburb just 20 minutes from Auckland city centre, which like you said is easy accessible with the innerlink or a taxi is only $10. Enjoy the rest of your travels - The PB team

94%

Excellent hostel with a great atmosphere. The guy from Germany working at the front desk was so amazing. Great music playing, lovely garden area in the back for eating meals, hostel BBQ events and more. My favorite hostel stay in all of new zealand.

Owner Comment (Hide)
Hi thanks for making time to leave us an awesome review, We are glad you enjoyed your stay and enjoyed the great atmosphere the staff have created. We are pretty lucky to have Ben on board, he's a great team player and works really hard on keeping the place fun. He's great at getting the guests socializing with each other by hosting BBQ's and other like events. If you are ever in Auckland again we would love for you to come back and stay with us. Enjoy the rest of your travels - PB Team

89%

Nice small hostel, good kitchen facilities and nice garden.

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We are happy to hear you enjoyed your stay with us and our awesome garden and kitchen facilities. We do hope you will come and visit us again next time you are visiting Auckland! Thanks- The Ponsonby BP Team

80%

Ponsonby Backpackers has a lovely atmosphere. There is room to socialise downstairs but it's also peaceful. Beds are fine and there is a small locker for each guest in the bedrooms which is useful The bathroom does need some work. It is absolutely tiny and the showers are looking rather tired. Staff were friendly and there weren't any issues when I had a very early check-out. They also helpfully organised the Supershuttle to pick me up from the airport (expensive but mighty convenient!)

  • 3rd Apr 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We're happy to hear that you enjoyed your stay with us and loved our atmosphere. We do have really helpful and friendly staff who are always accommodating to each of our guests needs. Our bathrooms are small, however we do keep them very clean. If you are ever in Auckland again we would love for you to come back and stay with us. Enjoy the rest of your travels - The PB team.

89%

Nice location. Lovely staff. Room

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, Glad you enjoyed our awesome location and staff. If you are ever in Auckland again we would love for you to come back and stay with us. Enjoy the rest of your travels - The PB team.

77%

A nice place! Old house, and great atmosphere. Amazing couches and big tv with many dvd's. Downsides.. quite a lot of rules. Kitchen closed at 10 (I think) etc. And although Ponsonby is a nice neighborhood, its quite a walk to the Queens st area. But overall a good stay.


77%

In general, the hostel was very noisy at night, even during the 'quiet hours'. The place could use a good cleaning but it has an excellent location. The staff are friendly and helpful.

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We're happy to hear you found our staff friendly and helpful. We do find ourselves lucky to be located in a great suburb. We pride our hostel on it's cleanliness and our cleaning staff work hard to ensure this, bathrooms and kitchen are cleaned every single day thoroughly. We do hope you will come and visit us again next time you are visiting Auckland! Thanks- The Ponsonby BP Tea

86%

A solo traveler, I enjoyed the ease to reach the hostel, just a hop off the inner green line and a wee walk down the hill. Not noisy, the odd guest who doesn't have a sense of others, but that is the same in most any place. The staff was available and attentive to my needs and queries. The bed was good. The old house is really nice, carpeted, nothing new but cushy and dampens the noise. Enjoyed the outdoor seating for a lounge before dinner. Met a few people and enjoyed my stay. Cheers

  • 20th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We are happy you enjoyed your stay with us enjoying our amazing outdoor area that helped you make new friends. :) Always happy to hear the staff were attentive and that you also enjoyed the charm of our old house here in Ponsonby. Enjoy the rest of your travels - The PB team

60%

Our twin room was tiny with bunk beds instead of the usual twin beds. There was nowhere to put clothes except on hooks on the wall and nowhere to put our cases except beside the bunk beds. We were very glad that we only booked to stay one night at Ponsonby Backpackers and would not recommend it to other mature travellers.

Owner Comment (Hide)
Hi thanks for leaving us review, Sorry to hear you felt our rooms were small. We are constantly trying to improve, so it's great to get feedback. Enjoy the rest of your trip around NZ - The PB team

100%

I LOVE this hostel! Travelling on my own it is always nerve racking when arriving at a new place but this place is so friendly and welcoming I had no problem making friends straight away. The staff are fantastic and will help you in anyway they can. I can honestly say Ive never been to a cleaner hostel, kitchen is spotless and coming from someone who doesnt cook at hostels I have whipped up a few things! Rooms are great, really comfy, TV lounge is immense, great atmosphere, recommended to every1

  • 15th Mar 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


100%

It s the place to stay if you are going to auckland

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We're happy to hear you enjoyed your stay with us. If you are ever in Auckland again we would love for you to come back and stay with us. Enjoy the rest of your travels - The PB team.

89%

Great hostel! Friendly, accommodating staff and lovely atmosphere. It's right in the heart of Ponsonby and has a lovely garden area to chill out in if you feel like staying in.

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, Always pleasing to hear that staff were friendly and you enjoyed our lovely atmosphere. We are lucky to be located in a great suburb- Ponsonby is great for bars and eateries and it's still easy to get into the city. We hope to see you again should you return to Auckland. The PB Team

« first « Prev 1 2
(31 results)


View all Auckland Hostels

Please give us your feedback