X

Home to the world's greatest Hostels

33,000 properties, 170 countries Over 3.5 million guest reviews 21 million bookings

Ponsonby Backpackers Reviews

2 franklin rd , ponsonby , auckland, Auckland, New Zealand

Reviews & Ratings Explained

84%

Rating
450 Total Reviews
  • 81%Value For Money
  • 86%Security
  • 85%Location
  • 85%Staff
  • 88%Atmosphere
  • 82%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

86%

Lovely hostel a little bit out of town. Clean kitchen and a nice space outside for eating. Good bed and showers the only downside was how hot the room was as it stopped us sleeping could do with investing in some fans!!!


94%

Amazing little hostel. Great relaxed atmosphere and easy to feel part of a 'family'. It's just like home!

  • 24th Jan 2016
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hey thanks for leaving feedback with us, Nice of you to refer to us as an 'amazing little hostel' :) We are happy to hear that you enjoyed our relaxed atmosphere and that you felt like part of the family. It was great to have you stay with us. If you're ever back in Auckland be sure to come back and stay with us. Enjoy the rest of your travels. Thanks PB team

89%

Gorgeous little hostel right next to ponsonby road for all your eating and drinking needs and epic views of the Auckland skyline as well. Staff are extremely helpful and a mind of information on the city and 3rs free wifi on check in is great.

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We do consider ourselves fortunate to be located in a great suburb such as Ponsonby with lots of great shops and eateries near by. We are really lucky to have such an amazing team here at Ponsonby who work hard to give our guests a great experience during their stay with us. We are happy to hear you made the most of the 3 free WiFi on arrival too. If you are ever in Ponsonby again we would love to have you stay with us again. Thanks The PB - Team :)

66%

No food in rooms to help keep them clean. Rules about spreading luggage about versus keeping it neatly stowed under the bunks or tucked in corners. I arrived in the middle of the night and the room was absolutely a mess which made walking in the dark dangerous and I'm sure noisy for dorm slumberers. Provide a secure place for people to lock luggage before/after check-out rather than just under the stairs when the door is kept open during business hours.

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, Unfortunately we can't control everyone's behavior in the hostel and we try not to enforce to many negative rules. We do however advise guests on arrival that everyone has to respect the other guests in the hostel, sorry that the people in your room did not a adhere to this. We do have a secure locker storage on the grounds, sorry if this was not made aware to you? We hope you enjoy the rest of your travels. Thanks The PB- Team :)

74%

Ponsonby has lots of restaurant and bars. Cute atmosphere, large outdoor space. Decently clean. Let's you store luggage if you're coming back into Auckland!


100%

Friendly staff, great atmosphere, relaxed and comfy! Thanks, always again!:)

Owner Comment (Hide)
Hi thanks for taking time to leave us such an awesome review, Amazing to hear that you found the staff to be friendly and that you loved our great atmosphere. If you are ever in Auckland again we would love to have you stay with us. Thanks The PB - Team :)

86%

I thoroughly enjoyed my visit in Auckland, and with Ponsonby Backpackers hostel. The staff was patient and helpful. The vibe was very good.

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We are happy to hear that you enjoyed your stay with us and that you found the staff to be patient and helpful and that you also enjoyed our chilled out vibe. Enjoy the rest of your travels. Thanks The P-B Team :)

100%

Friendly helpful nice clean well located - I will definitely stay over there again if going back to Auckland ! Thanks a lot

Owner Comment (Hide)
Hi thanks for leaving us an awesome review, Very happy to hear that the staff were friendly and helpful and that you found us clean. :) We do consider ourselves lucky to be located in a great suburb- Ponsonby is great for bars and eateries and it's still easy to get into the city. Always pleasing to hear you would stay with us again. If you're ever back in Auckland we would love for you to come back and stay with us. Thanks The PB Team :)

83%

Had a lovely 6 nights here, met some great people and it really started to feel like home so we were sad to leave! The area is great and in a way it's nice to not be in the centre of city but still have a bank, post office, library and cafes nearby. The only problem we had was the wifi, you only got 3 hours free which you had to use all at once and then had to pay for anymore which was expensive. The lounge is the cosiest room and the outside seating area is really good with outdoor heating.

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, We are happy to hear you enjoyed your stay with us and got to meet some great people. We do consider ourselves lucky to be located in a great suburb- Ponsonby is great for bars and eateries. Unfortunaltly you do have to pay for Wifi which is standard in most hostels but we're glad you enjoyed the 3 hours free on arrival. :) If you're ever back in Auckland we would love for you to come back and stay with us. Thanks The PB Team

89%

Everyone here was super nice, it felt more like a house then a hostel. In a really nice area too. Would definitely recomend.

  • 27th Sep 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi thanks for taking time to leave us a review, Always happy to hear that you enjoyed your stay and that you found everyone to be super nice. We try to create a homely atmosphere and glad you got that feeling. :) We do find ourselves very lucky to be located in a great suburb - Ponsonby is great for bars and eateries. Happy to hear you would recommend us to. If you're ever back in Auckland we would love for you to come back and stay with us. Thanks The PB Team :)

91%

We had a great time at Ponsonby's, very professional staff, facilities were very clean. The building really is charming, and the location is quite nice, close to good restaurants on ponsonby Rd, 20min walk to the city. L The night was quiet, even if the walls are thin and you can hear people talking in the living room. Totally would recommend for more than one night.

  • 15th Sep 2015
  • Novice Nomad
  • Anonymous
  • France
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi thanks for leaving us an awesome review, We are happy to hear you had a great time and found the staff to be professional and the facilities clean. Our old 19th century villa does carry a lot of charm, which most people love. We do consider ourselves lucky to be located in a great suburb- Ponsonby is great for bars and eateries and it's still easy to get into the city. If you're ever back in Auckland we would love for you to come back and stay with us. Thanks The PB Team :)



View all Auckland Hostels

Please give us your feedback