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Ponsonby Backpackers Reviews

2 franklin rd , ponsonby , auckland, Auckland, New Zealand

Reviews & Ratings Explained

92%Overall Rating

From 45 ratings
  • 93%Character
  • 90%Security
  • 91%Location
  • 95%Staff
  • 89%Atmosphere
  • 92%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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90%

A very friendly, comfortable and welcoming place, in a lovely quarter of town. Very well equipped kitchen. Staff very helpful answering questions and giving information.

  • Novice Nomad
  • 06 Feb 2013
  • Anonymous
  • Germany
  • , 25-30
  • (1 review)


100%

This is hands down the best hostel I've ever stayed in. I felt welcome from the moment I walked in the door, where the staff already knew my name. The rooms were very clean, the beds comfy, and the other backpackers very friendly and open. Anyone and everyone will strike up a conversation with you anytime. The only drawbacks were no free wifi, and very small bathrooms. But it was more than worth it, and I'd be happy to stay there again.

  • Novice Nomad
  • 04 Feb 2013
  • Anonymous
  • Canada
  • Female, 18-24
  • (8 reviews)


97%

Was an awesome hostel. Really enjoyed a day sat on the big sofas watching TV. The staff are great and the kitchen is really well equipped which is a massive bonus for any hostel!

  • Novice Nomad
  • 03 Feb 2013
  • Anonymous
  • England
  • Female, 18-24
  • (2 reviews)


87%

The hostel was very clean and the bunk beds were comfortable. I liked the atmosphere of this place and the people were friendly. What I didn't like was the strict policy of no use of facilities after check-out.

  • Novice Nomad
  • 01 Feb 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (5 reviews)

Owner Comment (Show)
Hi Brittany, Thanks for taking the time to leave us a review. Unfortunately I think you may have gotten some aspects of our hostel confused with another. Yes we are clean, friendly and have some of the best staff around, thanks for noticing this. However we do not have a strict policy about guests using facilities after check out. We allow guests to still use facilities within reason and do not have any policy in place. I remember us having a conversation upon check-out as you asked me if you could still use the kitchen when you checked out to which I replied ''of course'' you then told me that you'd stayed in hostels before that wouldn't let you do this. Maybe you are thinking of them rather than us. Once you also booked your shuttle to leave our premises at 4pm (checkout time being 10am) I still allowed you to stay in the hostel and use our facilities until your departure (6 hours after check out). Does this sound like a strict policy? My apologies if you encountered some confusion along the way but we most definitelty do not have a ''strict policy'' in place. I hope you had a safe journey home and do visit us again next time you are in Auckland. Regards Holly Manager

100%

Everything's fine!


100%

The location is very close to Ponsonby Rd, with it's cozy little bars and shops. And still within decent walking distance to the CBD (or a bus stop right at the front door if that's more your thing). The people staying there were like minded backpackers, most of them either beginning their trip through New Zealand, or ending it. Could maybe have used bigger showers and a kitchen that's accessible at all times (closes at 10:30). But otherwise a very laid back place to stay.

  • Novice Nomad
  • 17 Jan 2013
  • Anonymous
  • Netherlands
  • Male, 25-30
  • (2 reviews)


100%

We had an awesome stay at the hostel! Lovely place, and the owners are delightful :)

  • Novice Nomad
  • 03 Jan 2013
  • Anonymous
  • Singapore
  • Mixed Group, 18-24
  • (1 review)


83%

This was a comfortable stay - I was only here for one night but it was a delightful way to arrive in NZ. The atmosphere is very Kiwi, in the best possible way (i.e. relaxed) and I would readily stay here again on subsequent trips to Auckland.

  • Novice Nomad
  • 30 Dec 2012
  • Anonymous
  • England
  • Male, 25-30
  • (3 reviews)


100%

Stayed for a week and met some great people that I will be keeping in touch with as I'm in aukland for good now and am only living about 2km away! :-) excellent staff and people there!

  • Novice Nomad
  • 13 Dec 2012
  • Anonymous
  • Wales
  • Male, 25-30
  • (1 review)


80%

It was as we expected a backpackers would be in the middle of Auckland. We didnt use many of the facilities as we used the beds and left early the next morning. The location was perfect for our purposes!

  • Novice Nomad
  • 07 Dec 2012
  • Anonymous
  • New Zealand
  • Female, 31-40
  • (1 review)


100%

Lovely staff, very friendly and helpful. I stayed in the girls dorm and felt safe and comfortable for the duration of my stay. Only problem was a possible lack of lights out rules. Even with just five staying in a room a couple felt it was fine to be loudly tapping at laptops and sniggering while it was clear that the rest of the room was needing sleep.

  • Novice Nomad
  • 06 Dec 2012
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


93%

I really enjoyed my stay. The staff was really friendly and everything was super clean. Thanks a lot

  • Novice Nomad
  • 27 Nov 2012
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)


93%

A lovely hostel! We found the staff really helpful and welcoming. The hostels rooms and garden were fantastic, with everything you need. Shame there's no free Wifi but besides that a great place to stay!

  • Novice Nomad
  • 26 Nov 2012
  • Anonymous
  • Wales
  • Couple, 18-24
  • (1 review)


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