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Ponsonby Backpackers Reviews

2 franklin rd , ponsonby , auckland, Auckland, New Zealand

Reviews & Ratings Explained

86%

Rating
402 Total Reviews
  • 82%Value For Money
  • 85%Security
  • 89%Location
  • 88%Staff
  • 88%Atmosphere
  • 87%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Friendly staff, great location. Room was definitely "cosy". Surprised I had to pay for wifi, very unusual these days. It would be better to add a couple of dollars to the bed rate and then offer free wifi.

Owner Comment (Hide)
Hi thanks for taking time to leave us a review. Glad you enjoyed your stay with us and you found our awesome staff friendly. Free wifi is something we might look into for the future, however you will find travelling around New Zealand that this is common and that you ll have to pay for Wifi in most places. We do hope you will come and visit us again next time you are visiting Auckland! Thanks- The Ponsonby BP Team

97%

One of the nicest hostels I have ever stayed at. Nice people, family alike atmosphere, clean and nicely located! You can sit outside and enjoy life surrounded by awesome people.

  • 3rd Feb 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi! Thanks for the great review. We are happy to hear you found the hostel clean and friendly and nicely located. We hope to see you again! The Ponsonby Team.

80%

Bathrooms were TOO small. Other than that, great staff, really great location and cozy accomodations.

Owner Comment (Hide)
Hi Thanks for taking time to leave us a review. Really happy to hear you enjoyed our awesome location and the staff were great. We do hope you will come and visit us again next time you are visiting Auckland! Thanks- The Ponsonby BP Team

94%

One of the best environments for meeting other travelers I've experienced. It was wonderfully warm and friendly, and I will definitely go back next time I pass through Auckland


94%

Nice hostel, bit out of town but bus stop nice and close. Right near a busy high street with loads of bars, restaurants and shops.

Owner Comment (Hide)
Thank you for taking time to leave a review. We are pleased to hear that you enjoyed your stay. Like you says we are a wee bit further out of town, however it is only a 20 minute walk to the city centre and the buses do run frequently down to town from just around the corner. Ponsonby is great for bars and eateries and we're happy you enjoyed the area. We do hope you will come and visit us again next time you are visiting Auckland! Thanks- The Ponsonby BP Team

74%

An excellent atmosphere with nice deskpeople. Their knowledge could be better though. Loved my stay here


63%

Nice hostel, had a nice stay. Only the staff was really unfriendly :/

  • 23rd Dec 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Mixed Group, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for leaving us a review. Always happy to hear thatyou enjoyed your stay. Sorry to hear that you found one of the staff unfriendly, as we usually get great feedback about the staff. We do hope you will come and visit us again next time you are visiting Auckland! Thanks- The Ponsonby BP Team

89%

An extremely nice hostel that you can tell is looked after and ran well. There were very nice common areas (one inside and one outside), with nice bathrooms and kitchen too. The rooms were of decent size, with very nice beds (I slept well!). Location was fantastic, seconds away from a very bustling street, or a 15 minute walk into the city center. Only thing that lacked was no lockers in my room, and no included Wi-Fi (it is 2014 NZ!!!). A shoutout to Cowen who was an awesome staff member!

Owner Comment (Hide)
Thanks for leaving us a review.We are pleased to hear that you enjoyed your stay with us. We are very lucky to have an amazing outdoor space that the guests can enjoy.Good to hear you had a great sleep on our new mattresses. Providing more WIFI & lockers is something we are looking into.We do see ourselves lucky to be located in a great suburb- Ponsonby is great for bars & eateries. Koen is a legend around here and we appreciate all his hard work. Enjoy the rest of your travels Thanks- PB Team

86%

I chose to return to this relaxed and easy going hostel . Smallish and perfectly placed with unobtrusive staff

  • 5th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


77%

Nice and beautiful place in a cool are of Auckland.


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