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Portus House Istanbul Reviews

Mumhane Cad, 31, Kemankes Mah. Karakoy, Istanbul, Turkey

Reviews & Ratings Explained

95%

Rating
244 Total Reviews
  • 91%Value For Money
  • 97%Security
  • 100%Location
  • 94%Staff
  • 89%Atmosphere
  • 97%Cleanliness
  • 97%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Everyone behind the desk was always smiling, very welcoming, and tremendously accomodating. The neighborhood is perfect. It is hip, safe, and overflowing with great cafes, bars, and shops. There is daily maid service, which was very appreciated and breakfast! The traditional Turkish breakfast was simple, but everything you need to start your day. Highly Recommended!


100%

It was a really nice experience, the whole hostel was always super clean, the staff was super friendly and helpful, the breakfast was simple but really good, I really enjoyed staying there, 100% recommended!

  • 28th Dec 2015
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 18-24
  • (1 review)


97%

Very welcoming and friendly small hotel. We felt really at home, the room was small but cosy and clean. Great renovated bathroom. Traditional Turkish Breakfast included. Staff always happy to help with any questions. Great location near Karaköy tram stop so really easy to access the old town and Taksim. Loved the quirky tea houses, cafes & restaurants right on our door step. On our last morning the staff made us a packed breakfast as we were leaving quite early. Definitely recommend Portus!


91%

Great location near the cafes and restaurants in karakoy. Rooms are small but very updated and clean. Wifi works well. Staff is friendly and helpful. This is not a social type of hostel, more like a hotel.


100%

Great place to stay for visiting the sites in Istanbul! Friendly, helpful, staff, went well beyond the call of duty with help and advice. I would highly recommend Portus House.

Owner Comment (Hide)
Thank you so much for your kind praise. We love to go out of our ways to ensure our guests have an unforgettable stay in Istanbul. All the Best for your future travels, Your Portus House Team

The reviews below do not count toward the property's recent rating.
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91%

Great location, friendly helpful staff, perfect location to explore Istanbul!

  • 9th Aug 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for your kind words. We are happy that you enjoyed your stay with us this much and wish you the best for all your future travels. Your Portus House Team

100%

I highly recommend. Nicer then most hotels.

Owner Comment (Hide)
Dearest Guest, thank you very much for your sharing your view here with the communicty. We are all happy that you enjoyed your stay with us this much and look forward to welcoming you again. Your Portus House Team

100%

This has got to be one of the best hostels I've stayed at - it's more like a hotel. With fantastic rooms, the hostel is well decorated and modern. The place was spotless and we had a great breakfast each morning. The location was great as we stayed in a part of Istanbul we hadn't stayed previously, which his surrounded by fantastic restaurants and great little coffee shops. The staff were also brilliant catering to our every need. Highly recommend,

Owner Comment (Hide)
This has got to be one of the most flattering reviews we eve received, thank you so much for taking the time to share your thoughts here. It was a pleasure to host you, moreover, to know you have enjoyed everything so much. Hopefully until next time! Your Portus House Team

100%

The Portus House was the perfect place for our short trip to Istanbul. The rooms were very comfortable, lovely furnished and very clean. Breakfast was turkish style and super delicious. The area around the hotel is dominated by many bars and cafés, but this won't disturb you during the night. You can easily experience Istanbul by foot or take the public transport. The staff was very welcoming, friendly and helpful and it felt like coming home every time we climbed up the stairs to the reception.

Owner Comment (Hide)
Dearest Guest, we are absolutely thrilled that you enjoyed staying with us so much, as we have very much enjoyed serving you. Thanks for sharing your experience here. Especially that you felt like coming back home put a huge smile on our faces. Wishing you the best for your future travels and hopefully until soon again, Your Portus Team

91%

The staff were amazing , helping us even with luggage (we stayed on the top floor and had no elevator) . The room is great , spacious, very comfortable bed and a good bathroom . The location , although near the Galata Bridge, left us a little scared at night, because it was very dark . But nothing that would compromise our stay. We used the shuttle service to both airports in Istanbul and all went well . Thank you, Portus House Team!

Owner Comment (Hide)
Dear Guest, YOU are amazing, forbeing open minded and taking the time to share your thoughts. May all your future travels be light & airy, Your Portus House team

100%

Portus House has a perfect location close to old city and modern city. There are many restuarants around so you don't need to think where to eat. The staff was excellent and very helpful. The room was clean, breakfast was sufficient!. Thanks for everything.

  • 26th Jan 2015
  • Novice Nomad
  • Anonymous
  • Turkey
  • Male, 31-40
  • (1 review)

Owner Comment (Hide)
Dear Guest, Thanks for your lovely comments, we were thrilled to read you enjoyed your stay. Please come again, come as you are. with deep grattitude, Your Portus House Team

100%

Very helpfull staff, clean rooms and good breakfast. The guys at the reception always willing to to help. The house is walking distance main sightseeings.

  • 25th Jan 2015
  • Novice Nomad
  • Anonymous
  • Turkey
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Guests, Thank you for your trust, time & kindness. It was a pleasure to host you all. Snowy Greetings from Istanbul, Your Portus House Team

91%

Great room. Really really friendly staff. Lovely free breakfast. Would recommend!


97%

24-hour reception, very helpful and fun staff (all of them), and excellent cleanliness! The various guides available were a life saver :)

  • 24th Dec 2014
  • Novice Nomad
  • Anonymous
  • India
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Life saving is our specialty :) Thanks for your lovely comments, you have been wonderful guests. with Love from Istanbul, Your Portus Team

97%

We had a great stay at Portus House. Although off a smaller side street it was easy to find using the directions provided, we even found it without a map! The staff were fantastic, very eager to help and with superb restaurant and sight-seeing advice. We hadn't held out too much hope for the breakfast provided but the mezze style spread was a great beginning to the day. We would HIGHLY recommend and thank Portus House.

  • 22nd Dec 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Finding us without a map shows definetely your great sense of orientation. Good for your travel partners! Thanks for the praise, it was great to host you all. with Love from Istanbul, Your Portus Team

86%

Everything was good. Only thing I would comment room, bathroom, stairs and corridor was very narrow. and it is of course comes from nature of building itself. Since the building is located on small plot of land I accept it as normal. Also it would be better make doors with key card access.

Owner Comment (Hide)
Good to read that you were pleased with your stay, you put a smile on our faces. Also thanks for your precious time sharing your experience here. We will definetely look into your suggestion. with Love from Istanbul, Your Portus Team

94%

Great location for such a big a city! Staff was helpful but sometimes difficult to understand. Very clean and the breakfast is a great plus!

Owner Comment (Hide)
Dear Daniel, We are happy to read you enjoyed your stay. Thanks for taking the time to share your experience here. Language barriers are there to overcome. All our best from Karaköy, Your Portus Team

100%

Superb hostel with brilliant customer service.

  • 30th Oct 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for your kind comments. It was a pleasure to host you all! Hopefully until next time, With Love from Istanbul, Your humbled Portus Team

97%

Lovely staff, great location not far from Taksim with easy access to the old town (short walk or T1 tram). We switched to this side of town after spending our first few nights in Sultanahmet, and much preferred this location! Rooms and facilities are clean and nice.

Owner Comment (Hide)
You have such great taste to prefer this location over the old city! After all, who wants to be in Disney World all day & night? Sunny Regards from Karaköy, Your Portus Team

86%

Excellent, helpful staff, but would suggest clearer directions on how to find the place.

  • 10th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 41+
  • (1 review)


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