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Portus House Istanbul Reviews

Mumhane Cad, 31, Kemankes Mah. Karakoy, Istanbul, Turkey

Reviews & Ratings Explained

92%

Rating
224 Total Reviews
  • 90%Value For Money
  • 94%Security
  • 93%Location
  • 93%Staff
  • 88%Atmosphere
  • 93%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

24-hour reception, very helpful and fun staff (all of them), and excellent cleanliness! The various guides available were a life saver :)

  • 24th Dec 2014
  • Novice Nomad
  • Anonymous
  • India
  • Couple, 25-30
  • (1 review)

Owner Comment (Hide)
Life saving is our specialty :) Thanks for your lovely comments, you have been wonderful guests. with Love from Istanbul, Your Portus Team

97%

We had a great stay at Portus House. Although off a smaller side street it was easy to find using the directions provided, we even found it without a map! The staff were fantastic, very eager to help and with superb restaurant and sight-seeing advice. We hadn't held out too much hope for the breakfast provided but the mezze style spread was a great beginning to the day. We would HIGHLY recommend and thank Portus House.

  • 22nd Dec 2014
  • Novice Nomad
  • Anonymous
  • Scotland
  • Couple, 18-24
  • (1 review)

Owner Comment (Hide)
Finding us without a map shows definetely your great sense of orientation. Good for your travel partners! Thanks for the praise, it was great to host you all. with Love from Istanbul, Your Portus Team

86%

Everything was good. Only thing I would comment room, bathroom, stairs and corridor was very narrow. and it is of course comes from nature of building itself. Since the building is located on small plot of land I accept it as normal. Also it would be better make doors with key card access.

Owner Comment (Hide)
Good to read that you were pleased with your stay, you put a smile on our faces. Also thanks for your precious time sharing your experience here. We will definetely look into your suggestion. with Love from Istanbul, Your Portus Team

94%

Great location for such a big a city! Staff was helpful but sometimes difficult to understand. Very clean and the breakfast is a great plus!

Owner Comment (Hide)
Dear Daniel, We are happy to read you enjoyed your stay. Thanks for taking the time to share your experience here. Language barriers are there to overcome. All our best from Karaköy, Your Portus Team

100%

Superb hostel with brilliant customer service.

  • 30th Oct 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for your kind comments. It was a pleasure to host you all! Hopefully until next time, With Love from Istanbul, Your humbled Portus Team

97%

Lovely staff, great location not far from Taksim with easy access to the old town (short walk or T1 tram). We switched to this side of town after spending our first few nights in Sultanahmet, and much preferred this location! Rooms and facilities are clean and nice.

Owner Comment (Hide)
You have such great taste to prefer this location over the old city! After all, who wants to be in Disney World all day & night? Sunny Regards from Karaköy, Your Portus Team

100%

Perfekter Kurzurlaub in Top Lage! Superfreundliches Personal, schön eingerichtete, saubere Zimmer. Wir haben uns sehr wohl gefühlt & kommen gern wieder. Danke für die tolle Zeit!

  • 26th Sep 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • All Female Group, 31-40
  • (1 review)

Owner Comment (Hide)
Wie schön, dass Ihr so vieles hier genossen habt. Wir freuen uns auf ein Wiedersehen und wünschen Euch alles Gute für Eure weiteren Reisen. Sonnige Grüsse aus Karaköy, Euer Portus Team

100%

Alles super, vielen Dank!

Owner Comment (Hide)
Vielen Dank für Euch Besuch. Wirfreuen uns alle sehr, dass es Euch bei uns gefallen hat und hoffen auf ein naechstes Mal! Alles Gute für die weitere Reise, Euer Portus House Team

97%

Das Portus Hotel liegt nur ein paar Gehminuten von der Galatabrücke entfernt und ist somit der ideale Ausgangspunkt um die Stadt zu erkunden. Frühstück, Hotelzimmer und besonders das nette Personal haben meinen Aufenthalt sehr angenehm gemacht - absolut zu empfehlen!

Owner Comment (Hide)
Vielen vielen Dank! Wir fereuen uns sehr über diese netten Worte. Alles Gute, Euer Portus House Team

86%

Excellent, helpful staff, but would suggest clearer directions on how to find the place.

  • 10th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 41+
  • (1 review)


34%

Not only a little value for money. Small room. Noise from other room. narrow stair to get upiside. Bad one night experience, should not change the original place.

Owner Comment (Hide)
Dear Yang, We are very surprised and saddened by your comment. I wonder what one must have had to endure in order to provide the worst of all ratings. Would you please kindly enlighten us? 1. Sorry your neighbors were noisy. It happens sometimes, we do kindly interfere when it is brought up to us. 2. I just measured our stairs, they are exactly 135 cm wide. 3. Value for money: no comment, it is truly relative. Warm Regards from Istanbul, Your Portus Team

89%

Portus House is located 5 minutes away from Karakoy dock and tram stop, 10 mins to Galata Tower. Location is therefore outstanding for this little B&B. Rooms are nice and clean and breakfast is very good. Staff also is really willing to help. We stayed at this hostel 2 times during our stay in Turkey. Highly reccomended!

Owner Comment (Hide)
Dear Guest, Thank you so much for sharing your experience with the rest of the community. It was great to have you and we look forward to welcoming you again one day. All the Best from the entire Portus Staff



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