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Portus House Istanbul Reviews

Mumhane Cad, 31, Kemankes Mah. Karakoy, Istanbul, Turkey

Reviews & Ratings Explained

90%

Rating
209 Total Reviews
  • 88%Value For Money
  • 92%Security
  • 92%Location
  • 90%Staff
  • 87%Atmosphere
  • 92%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Excellent, helpful staff, but would suggest clearer directions on how to find the place.

  • 10th Sep 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Mixed Group, 41+
  • (1 review)


34%

Not only a little value for money. Small room. Noise from other room. narrow stair to get upiside. Bad one night experience, should not change the original place.

Owner Comment (Hide)
Dear Yang, We are very surprised and saddened by your comment. I wonder what one must have had to endure in order to provide the worst of all ratings. Would you please kindly enlighten us? 1. Sorry your neighbors were noisy. It happens sometimes, we do kindly interfere when it is brought up to us. 2. I just measured our stairs, they are exactly 135 cm wide. 3. Value for money: no comment, it is truly relative. Warm Regards from Istanbul, Your Portus Team

89%

Portus House is located 5 minutes away from Karakoy dock and tram stop, 10 mins to Galata Tower. Location is therefore outstanding for this little B&B. Rooms are nice and clean and breakfast is very good. Staff also is really willing to help. We stayed at this hostel 2 times during our stay in Turkey. Highly reccomended!

Owner Comment (Hide)
Dear Guest, Thank you so much for sharing your experience with the rest of the community. It was great to have you and we look forward to welcoming you again one day. All the Best from the entire Portus Staff

100%

special thanks to the friendly night staff

Owner Comment (Hide)
Thank you so much. It was a pleasure to meet you. Our nigh owls were delighted to help at any hour :)

97%

The hostel staff was wonderful. One of the staff members even took us to help find the best place to buy apple tea when we couldn't find it. He was willing to do this during his time off and he was very helpful. The only complaint was there wasn't hot water consistently. Several times we had to take lukewarm showers.

  • 14th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you so much for your praise. We like to contribute to the ultimative Istanbul experience, so almost no wish is too much for us. Thank you also for the feedback regarding the water. We checked and were not able to lock down an issue, though we will definetely keep an eye on it. Hopefully until next time. Warm Regards, Your Portus House Team

100%

El mejor staff! Muy lindo el hotel y limpio! Desayuno delicioso

Owner Comment (Hide)
Dear Guests, Thank you very much for taking he time to share your experience here. All the Best from Istanbul to Peru! Your Portus Tem

100%

Wir haben hier 5 Tage verbracht und waren sehr zufrieden! Das Preis-Leistungsverhältnis ist sehr gut! Unser Zimmer war sehr bequem, sauber und abends ruhig! Sehr nette Mitarbeiter! Die Location "Karaköy" ist perfekt, da man zum einen Beyoglu, Taksim, Eminönü und Sultanahmet (also die ganzen sehenswerte Stadtviertel) zu Fuss oder mit der Strassenbahn sehr schnell erreichen kann und zum anderen in schönen Cafes des neuen alternativen Stadtviertels "Karaköy" ganz entspannt Zeit verbringen kann.

Owner Comment (Hide)
Liebe Gäste, Wie erfreulich für uns, dass Euch unser Haus und die Gegend so gut gefallen hat. Vielen Dank für die nette Bewertung und hoffentlich bis zum nächsten Mal!, Euer Portus Team

100%

Fantastic place to stay, every member of staff was friendly, helpful and made us welcome, a great reflection on the people of Turkey. Thank you

  • 1st May 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 41+
  • (1 review)

Owner Comment (Hide)
Thank you very much for your humbling words. Indeed, it was a pleasure to serve you and we are happy to contribute to a pleasant experience for you. Every time. Hoşcakalın! Your devoted Portus Team

89%

Wir hatten ein tolles langes Wochenende in Portus House. Die Lage des Hostels ist super zentral, Fähranleger und Bahnstation sind keine 5 Minuten Fußweg entfernt. Perfekt, um die Stadt zu erkunden!

  • 1st May 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • All Female Group, 25-30
  • (1 review)

Owner Comment (Hide)
Liebe Gäste, Wir freuen uns sehr, dass Ihr bei uns so eine tolle Zeit bei uns hattet. Hoffentlich dürfen wir Euch oder Eure Freunde schon bald wieder begrüssen. Alles Gute für die nächste Reise, Euer Portus Team!



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