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Prague's Heaven Reviews

Jaromirova 20, Prague 2, Prague, Czech Republic

Reviews & Ratings Explained


524 Total Reviews
  • 87%Value For Money
  • 89%Security
  • 75%Location
  • 93%Staff
  • 85%Atmosphere
  • 90%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Anna was great! She was so friendly and helpful to us, made us feel really welcome. Right next to a tram stop so you can get into the centre 24 hours a day. The hostel is very clean, as are the shared bathrooms. Would definitely recommend.


A hostel in 5 min by Streetcar of the center of Prague,15min by foot.It is situated in the last floor of a building.The ward allows to take a meal in a friendly way, refrigerator, microwaves. Ideal for couples, families or friends avid for for very peaceful atmosphere, quiet time set up between 10pm and 8am. Ideal in the evening after a big day of tourism through Prague. Anna who welcomed us, is very kind and helpful. The hostel is clean, and the common rooms are every day cleaned. We enjoyed!


Really lovely hostel with a totally experince. The lady who run the hostel is incredibly kind and that makes you feel at home. It basically describes the atmosphere of this place. Would recommend it specially for group of girls and couples as it has this family environment. Its not located right at the center but the tram runs all ay nd night and stops right in front of the hostel wich makes it really easy to reach. We got an email when we booked wich was very useful.


We enjoyed our stay, the staff is nice, the room too and is nearby downtown. Although under the bed was dirty. But when we talked to Anna she tried to fix the problem.


It is a lovely location, with the most welcoming host!

  • 27th Mar 2015
  • Novice Nomad
  • Anonymous
  • Romania
  • Mixed Group, 25-30
  • (1 review)


Outstanding quality! Way better than an average hostel, hotel quality for a very reasonable price! Clean bathrooms, showers, towels provided. Very nice atmosphere, the owner gives you a very detailed overview of Prague, makes a complimentary coffee for you every morning and always has something nice to say. Silverware, plates, etc. are provided and there's even a fridge to store your food in. It's located very close to downtown Prague, public transportation is easily accessible.

  • 14th Mar 2015
  • Novice Nomad
  • Anonymous
  • Hungary
  • Male, 18-24
  • (1 review)


It was great to stay here!! Anna is a nice person I felt like I visited grandma's home. I was totally spoiled!! I used the spacious lovely room just by myself and the common room is also sweet and nicely quiet. You'll totally feel here at home. You can borrow a hair dryer (but you need a deposit for it). The location is bit far from the central but Anna will show you how to get around.


Anna was amazing


Anna was great!!


Great staff composed by two very nice Czech ladies. They did not speak English so well but they tried their best, especially when giving us tips about the city. Also, they would do whatever to make the guests feel home; such a great atmosphere. They even offered to wash our dishes and would not take a "no" as an answer! There was a fridge for all the guests, microwaves, a dining table, a clean and modern bathroom and the room in which I stayed was clean and good. A very simple yet nice place.


In general we enjoyed our stay. The staff was friendly and helpful. As we stayed over New Years Eve in Prague i guess it is normal that the prices for the stay were extraordinary high. But for that price it was far too expensive. The mattress wasnt worth its name !!! Me and my girlfriend got real bad backaches. So PLEASE change the mattress if you want somebody to come back to your hostel. The water wasnt always warm enough to take a shower and the heaters didnt work very well, too....


Perfect stay in Prague. Hostel is located a short 5/10 minute tram ride from the centre. Staff were so friendly and accommodating, and very helpful. Very clean and has everything you could need. Would stay again and definetely recommend.

  • 30th Nov 2014
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 18-24
  • (1 review)

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