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ul. Pomorska 2, Krakow, Poland

Reviews & Ratings Explained


596 Total Reviews
  • 86%Value For Money
  • 84%Security
  • 84%Location
  • 82%Staff
  • 79%Atmosphere
  • 84%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I think we must have been in a refurbished room - beautifully clean and fresh. Ensuite. Very comfortable hostel to stay. Kitchen relatively spacious and kept very clean. Staff are young and excellent. Location is good with easy access to all parts of the city. Variety of rooms meaning suitable hostel for a wide age range.


We had a great stay at Premium Hostel, it is a shame we could only stay for one night! Excellent value for money, it is more of a budget hotel than a hostel. Kitchen was well equipped and everyone was really friendly, especially the receptionists. Would highly recommend!


Everything is good!


Hotel Quality with Hostel Price!


Good overall experience here. Ladies at the desk were extremely nice and helpful. Maybe air conditioning should be installed (it was over 90 degrees Fahrenheit during our stay). Also breakfast was not very good.


My stay here worked out well. I was in a 4 bed dorm for 4 nights. My roommates changed almost every night, but all were friendly or at least respectful. It's easy to get into the city center from here, the room was fairly clean, and the price was very good. One of the staff members in particular went above and beyond helping me.


Great value for money. Clean, modern rooms. Good location, just outside of the old town. Would highly recommend this place.

  • 24th Jul 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Couple, 25-30
  • (1 review)


Great place to stay - highly recommended! Staff really nice and helpful, rooms clean and well decorated. Close to the main square - only about 3 stops by tram :-)


Everything OK, but hostel staff could be more friendly.


First impressions of the hostel on arrival were poor as there were no toilets to use in the common area and a very bad smell. There was also nowhere to get changed which was an inconvenience arriving at 7 am. However the deluxe room we had booked on the corridor below reception was lovely, spacious and clean and couldn't have asked for more. One staff member was rude and unhelpful but the others were great. The auschvitz tour booked through the hostel was good value for money!


redhead lady at desk a grouch so that always sucks managing unpleasant staff plus she swipe 10 PLN on key deposit deal

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