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President Hotel Reviews

Ludwigstrasse 27, Frankfurt, Germany

Reviews & Ratings Explained


131 Total Reviews
  • 68%Value For Money
  • 75%Security
  • 78%Location
  • 55%Staff
  • 58%Atmosphere
  • 73%Cleanliness
  • 58%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I arrived at 10pm straight from my intercontinental flight - tired and ill - only to be greeted by the worst desk reception I have ever experienced - she was very rude, unwelcoming and I instantly regretted booking this hotel. The staff the next day at breakfast were better though. I was given a room which did not look like one of the 'usual' guest rooms - it was away from all the other rooms and felt like a spare room. It was really dry and the street was noisy throughout the night.

  • 24th Aug 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


The receptionist wasn't aware of my 2 night reservation and tried to mis-charge me. Room smelled like cigarettes in the AM. No free WiFi, paid for 24h of access that only worked in the lobby and not my room.


The breakfast was amazing!


Although I did my reservation already cancel, what the staff doesn't admit at all, my credit card is still debited, the money for the night is still charged. What's worse, the employee there shouted at me on the phone, as if I were the one to blame. worst experience ever!

  • 10th Apr 2015
  • Novice Nomad
  • Anonymous
  • China
  • Mixed Group, 25-30
  • (1 review)

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