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Providenca Reviews

Ribarska 10, Novalja, Croatia

Reviews & Ratings Explained

80%

Rating
86 Total Reviews
  • 72%Value For Money
  • 92%Security
  • 96%Location
  • 80%Staff
  • 80%Atmosphere
  • 68%Cleanliness
  • 72%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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97%

We stayed there for 4 days, first it was only for 3 but we decided one more would be awesome! The staff was really friendly and the rooms were good:) we had nice people with us in the room and spent an awesome time there! The only bad thing is that during night it is very hot inside the hostel and when you leave the window open in the early morning a nearby restaurant creates fish smell... But it is really not a big matter :) we definitely thinking of visiting again! Greetings form Austria

Owner Comment (Hide)
Hi there :) Thanks for the time you took to share your experience. It is great to hear, that you have enjoyed your stay at hostel Providenca and met some great people. Im glad that I can share good news with you and all our new guest. The news are that we solved problem with hot rooms by putting air cons in every room so our guest can enjoy in Novalja without dying from the heat:) Hope we will see you again in our small hostel. Warm regards, Sara Š. owner at hostel Providenca

83%

Good, cheap hostel really close to the ferry in Novalja. 15 min taxi from Zrce beach where all the festivals are. Hostel is right in the middle of town and they have a safe where you can lock away any of your valuables

Owner Comment (Hide)
Thank you for kind words and nice review. Hope you truly enjoyed in Novalja and our hostel. Best ragards, Sara Š., owner at hostel Providenca

77%

Taking into consideration that there was a festival on, our stay was pretty good. Although we booked a 3 bed private dorm and got a 4 (to ourselves) but was then asked whether someone else could stay in the room. If they hadn't screwed up the booking there wouldn't have been a free bed, so we said no. We had asked for privacy during this part of our trip. Wifi was horrible and staff weren't trying very hard to fix it. Otherwise, good communal area with good vibe.

Owner Comment (Hide)
First of all I want to apologize. As I told you in email I send you before you came I truly did booked the whole 4 bed dorm for you. I didn't even knew that receptionist ask you for free bed. One guest wanted to extend his stay but I said at least twice not to ask you. Obviously it was our mistake and I apologize once more. Regarding WiFi, we had some problems with it and we will do our best to make it better for next summer .Thank you for your sincere review Kind regards, Sara Š, owner



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