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Providenca Reviews

Ribarska 10, Novalja, Croatia

Reviews & Ratings Explained

86%

Rating
73 Total Reviews
  • 84%Value For Money
  • 86%Security
  • 93%Location
  • 87%Staff
  • 83%Atmosphere
  • 86%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Definately recommend! Absolutely superb location, couldn't get sny better. Staff lovely especially Sara (I think that's her name) and the boy of a night time, so helpful and welcoming. Facilities great and cleaners in everyday. Only downside is the rooms are very hot! Even with fans. Just be prepared. For the price and location, we can't moan really. You can always escape to the kitchen where there's air con! Definately recommend this hostel.

  • 19th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


63%

Advertised air con in room and there wasn't - two fans instead. Kitchen facilities ok. Security - they have lockers but instructed to leave jea at reception which isn't always manner and one night we got back whoever was manning the desk had all their friends with them and they were drinking and rude to the girl we were travelling with. Wasn't the best hostek experience for the money. Good location tongetvthe bus to zrce beach. No many outlets in the room


91%

Nice hostel, was there for 4 nights, very good location, nice atmosphere in the common room and friendly staff. Definitely recommended.


60%

Needs air conditioning! The room smelt very bad and we couldn't sleep.


100%

This hostel is amazing we had such a great stay here. Its clean, peoples who work at this hostel are so nice really helpful.

Owner Comment (Hide)
Thank you girls

77%

This hostel is in a good location and the staff were pretty helpful. Good facilities too but wifi didn't work in our room on top floor. The only thing that let it down was the heat of the rooms, it was like a hot box/sauna and was colder outside in the sun! Never experienced heat like this even with a fan that just blew around hot air. You should definitely think about putting air conditioning in the rooms as everyone in our room found it extremely difficult to sleep

Owner Comment (Hide)
Thank you for feedback. We're definitely thinking about putting air cons, summer in Novalja is extremely hot and we know air con is a must. As for WiFi we just received some boxes from UK to make the signal stronger so we hope that will help.

86%

We had a mix of experiences with staff. The first was okay, the second was excellent and the third was okay again. I'm not sure of the names of any, but the lady working Wednesday evening was excellent in helping us figure out busses to the airport! The rooms were clean enough, and the so were the bathrooms. Thanks for a great stay!

Owner Comment (Hide)
Thank you for choosing Providenca for your stay :) Hope you havent been waiting for a long time on main bus station in Zadar. Enjoy the day..

80%

The staff at this hostel knew absolutely nothing about the surrounding town. We were constantly given wrong information regarding buses. Someone who works there should take the time to learn about the local bus system. We were the only two in our room (a 6 bed room) and could not imagine what it would be like if there had been six beds, the heat would have been unbearable. They also seem to have a serious mosquito problem (7 bites/1 night) Lastly, they really need to put trashcans in the rooms.

Owner Comment (Hide)
I need to say that Im born in this small town and I know everything about it but regarding to bus schedule to Pag, you ask me just where the bus is. You didnt say you will go to the 9am one. City bus isnt always on time. We have their timetable but it wouldnt be a first time that bus just doesnt come on time so we dont want to say it will be there when maybe it wont .Mosquitos are not hostel problem, they are problem in this area. Thank you for feedback and we will think about your suggestion



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