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PubLove @ The White Ferry, Victoria Reviews

1a Sutherland Street, Victoria, London, England

Reviews & Ratings Explained


2664 Total Reviews
  • 72%Value For Money
  • 71%Security
  • 87%Location
  • 79%Staff
  • 72%Atmosphere
  • 63%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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! great hostel, very close to Victoria train/coach stations and charmingly over a pub! Staff very friendly,good atmosphere, clean, Coco Pops for breakfast. Would recommend to all as fantastic value for money


The hostel is nice, clean bathrooms and rooms, also feels very safe and it was quiet at night. Everything was very well organised, staff were nice and I didn't have any problem to find the rooms or to lock my backpack. The 3 bunk bed is not very stable but I guess it's not a big issue.


Booking was easy. The location is great. Staff is great. Rooms were clean. Bathrooms in the MAIN floor needs update. Really small lockers, I could not fit my laptop in there even. The storage room is really open so anyone with the daily code can get in there and take something (I recommend bigger lockers and to locate them in the bedrooms). Breakfast was limited, but food is great, drinks are great. I would go back.

  • 24th Nov 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


Apart from the expensive price of the Hostel which I can overlook due to the fact that it was November and the city it is located in everything else was pretty much excellent .

  • 23rd Nov 2013
  • Novice Nomad
  • Anonymous
  • Greece
  • Male, 25-30
  • (1 review)


It was very cold in the room.


FRESH was a great choice for London- I thought that this hostel rose above many other hostels I've stayed in. The location is perfect, 10 minutes to the tube/Victoria, and walking distance to the Buckingham/Westminster area. I stayed in the 21 bed dorm, and it wasn't bad for a room that big. It was fairly clean, but there weren't many outlets near the beds. The lockers were in the basement, which was a bit annoying, but otherwise it was great! The pub was nice to have- cute and cozy :)


Picked it coz it was so close to Victoria coach station but it's quite an old building with no elevator so sucks for people (like me) with suitcases having to lug that upstairs, balance it at the top of the stairs as you key in the code a few times coz it doesn't work the first time and then lug it up a few more flights. Dorms were clean though so that's a bonus!


This could be a great hostel but it's not there yet. Location is pretty good; ten minute walk from Victoria Station in a residential area. But the security is just awful. They say that they have locks on the outer door and door to your room - which is true. But the locks are push button ones, not key carded. They give you a scrap of paper with the different codes on them and I saw several of these sheets left around the bar downstairs; anyone could have picked them up and gotten into the rooms.


For the price I paid I would expect nothing more. Free breakfast for all customers is wonderful and when the wrong person was already in my bed the stafff sorted it out with minimal fuss and without having to wake anyone up. The 3 staff I dealt with during my stay were helpful and friendly, the manager in particular was a pleasure. For £14 you can't go wrong.

  • 19th Nov 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)


On arrival the staff were helpful. The attitude of the staff remained helpful throughout my stay.

  • 15th Nov 2013
  • Novice Nomad
  • Anonymous
  • Scotland
  • Female, 41+
  • (1 review)


It seems that nobody care much about cleaninig. Facilities are poor. Our room was too small for 9 beds and with no place to put coats and jackets.


The beds being 3 high were a little more difficult to deal with. We had 3 generations to deal with, ages 20-63. My mom did not feel safe here while myself and daughter did.


The dorms were very clean but the bathrooms were swimming under water, the bathrooms don't seem to be cleaned very often.


The accomodation was good value for money however there were no lockers in our room which I felt was needed as it was a large room with people coming and going throughout the night (to be expected in hostels). I would have felt much better with lockers to put my stuff into also it would have helped to make the room look cleaner.

  • 11th Nov 2013
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 18-24
  • (1 review)


An overall "average" experience. I was not impressed by the "free luggage" storage room which it makes it very very insecure to leave any stuff in there. The lockers were way to small, impossible to fit a normal size luggage.

  • 10th Nov 2013
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 31-40
  • (1 review)


This place is cool as hell & I've been here more than once. The leading light of this White Ferry House is the old English style cosy tavern. Within such a stunning and original Victorian building, it 's just awesome and gets it all. You can feel like if you were in a real old ferry surrounded by cool travellers. The great staff have a key role in this vibe. Smiley, enjoying people & ready to help with absolutely everything. Justine, Julieta, Marisa, Italian boys: WELL DONE & thnx 4 everything!


The white ferry hostel has clean beds, good security but the worst internet connection that I´ve ever seen and very bad water pressure on showers. There is no kitchen and you are not allowed to buy food and bring it to hostel. I would not recommend this hostel for anyone because it´s quite a walking to the main touristic monuments.


What an awful hostel I never add a review after I stay anywhere, but this place absolutely terrible and I've stayed in A LOT of hostels....avoid at all costs


This hostel was amazing! There's a bar downstairs, but I don't drink so I just got a Coca-Cola. There are 2-3 flights of stairs depending on where you get put. The bathroom was clean and always available and the bed (I was in a 12-bed dorm) was really comfortable! There is a free breakfast but I had an early flight so I missed it. Would definitely go back! :)


No kitchen that's a minus for me , so be aware of that when booking !

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