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Puerta Vieja Hostel Reviews

Calle Diego de Mazariegos 23, Barrio de La Merced, San Cristobal de las Casas, Mexico

Reviews & Ratings Explained

94%

Rating
126 Total Reviews
  • 96%Value For Money
  • 94%Security
  • 96%Location
  • 94%Staff
  • 93%Atmosphere
  • 90%Cleanliness
  • 93%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Definitely one of the best hostels that I've been to! Huge indoors and outdoors common areas, quiet dorms with nice beds and big lockers that perfectly fits big backpacks. Free night drinks on the patio some days a week and barbecue. Delicious homemade breakfast.Very friendly staff! Thank you Flor, Fernando and all the staff for the amazing days in San Cristóbal at Puerta Vieja.


100%

This place is just about the best hostel ever. Indoor or outdoor living areas, lots of space, parties on the patio with free drinks twice a week or more and lovely quiet rooms. The staff were true hosts and became good friends over delicious dinners and fresh cooked breakfasts. You will love San Cristobal all the more for staying at Puerta Vieja!


77%

It is a great place for young people, I am 47 and I do not enjoy the noise after 10:00 p.m. I loved the place, too bad about the noise, one time there was somebody vomiting around 3 a.m. and another time at 4 a.m. 3 white ladies were too drunk speaking really loud infront of my bedroom. The staff were great and the only thing; Maybe they can make stronger coffee. It was too weak. My daughter wants to stay there again!!!! I will do it too, but with Night quill.

  • 2nd Jul 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 41+
  • (1 review)


100%

Fantastic !! The hostal is in the perfect location, the atmosphere is friendly and social and the staff are extremely helpful!! Will definitely go back !

  • 26th Jun 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


94%

Everything is very pretty, excellent location, and very nice people. The breakfast is included and we didn't expect such a great one, is really good. Sorry but the only thing I didn't like was that the sheets wasn't really clean.

  • 14th Jun 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 25-30
  • (1 review)


97%

Best place to stay in San Cristobal, Chiapas, México! Love it

  • 6th Jun 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 25-30
  • (1 review)


97%

Excellent hostel. Really nails the "chill when you want it to be chill, party when you want it to be party" vibe. Very social and easy to make friends as a solo traveler. Free mojitos on weekends, live music, bbq's fun. My only critique is the large army of friendly foreign volunteers working the reception isn't as knowledgable as a long term local employee would be. One volunteer was stumped when I asked her "what is there to do in San Cristobal?". Nigel is a legend, amazing cook and musician!


91%

Amazing breakfast, comfy and clean rooms and bathrooms. Great location without being too noisey. Wish we'd stayed longer, the activities (mojito night


100%

Location- The location couldn't be better. It's just three block away from centro and it's at a walking distance from everywhere but it is also located in a block that is just quiet. It's perfect. Staff- Ah, the staff is the best about Puerta Vieja. You've got locals and foreigners working together to make your experience a great one. The people here, all of them, were amazing. Atmosphere- I've been to many hostels before, this one is quite special. The facilities are very as well.

  • 5th May 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 31-40
  • (1 review)


83%

Has the makings to be a great hostel but lacks social atmosphere, especially is Spanish is not your native language.

  • 20th Apr 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • All Female Group, 25-30
  • (1 review)


77%

One the best breakfasts I have ever had in a hostel. Great location would stay again.


91%

One of the best hostels I've stayed in. Breakfast is amazing and the hammocks in the back yard are great for an afternoon siesta. They usually have a fire going each night in the backyard also that you can sit around, enjoy a few drinks from the bar and socialise. The only drawbacks are the lack of laundry facilities (but there's plenty just around the corner) and no common computers to use (although there is good WiFI).


100%

Great outdoor area w firepit and hammocks, great staff. amazing breakfast! Stay here!


100%

Really lovely hostel. Staff are all very friendly and helpful, the bonfire in the garden was really nice. In walking distance of anywhere you would need in the city.


89%

Excellent location, breakfast is really good, internet is fast enough, staff is friendly.


100%

highly recomended


The reviews below do not count toward the property's recent rating.
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91%

Exactly what you would want a hostel to be, actually it is better than hostel standard. Beautifully restored building, comfortable dorm beds. Attention to detail is to a high standard and everything works fine, at time of writing. Great breakfast included. One of the best hostels around, anywhere. Will be even better once the sauna works.


100%

we were only in San Cristobal for one night! but I will definitely stay at Puerta Vieja again! The staff were wonderful in helping our group be comfortable, arrange transportation and find our way around San Cristobal. the facilities are great, nice kitchen and yard, big rooms, and everyone was so friendly! The campfire at night was a great way to meet people from all over the world. Thank you so much for everything!


94%

Best facilities of the trip. Really rate the breakfast and the outside fire at night. They do charge you $50 deposit for extra blankets, which you get back, but was a surprise.


100%

Simply one of the best hostels we have ever stayed in (and we have stayed in hostels all over the world!). Many thanks to Fernando for being such a welcoming and helpful host. Totally recommended.


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