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Pukalani Hostel Reviews

Big Creek, Bocas del Toro, Panama

Reviews & Ratings Explained

81%Overall Rating

From 25 ratings
  • 86%Character
  • 82%Security
  • 77%Location
  • 78%Staff
  • 78%Atmosphere
  • 84%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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90%

Was a great place to stay at. It was relaxing, clean, and the staff and other guests were great!

  • Novice Nomad
  • 13 May 2013
  • Soccerfan4
  • USA
  • Male, 18-24
  • (1 review)


80%

This nice hostel is not located in the citycenter but it's worth staying there. They have a BIG clean swimming pool, very nice staff, a "three times a day" shuttle 7am, noon, and 7 pm. They have a small restaurant with some good food. You can drink something in the bar and if you want, a 2 dollar taxi brings you to town. I booked for 2 days, and ended up staying more than one week!

  • Globetrotter
  • 30 Apr 2013
  • Anonymous
  • Belgium
  • Male, 31-40
  • (41 reviews)


77%

The free shuttle was good but you still end up paying for a taxi or two at some point which slightly lowers the value for money aspect. The set up was great with a great pool though! Sometimes it was difficult to get hold of staff in the office and they didn't always speak English (not that they should have to!) which made things a bit tricky at times (e.g. with a mix up when they thought I was someone else who hadn't paid). Would be good if there were lockers for valuables.

  • Novice Nomad
  • 24 Apr 2013
  • Anonymous
  • England
  • Female, 25-30
  • (6 reviews)

Owner Comment (Show)
Sorry, my family and I went to a surf competition , which by the way it went very well thank god ,my son and I got to the finals. unfortunately, my workers who speak good English were of bacaciones. something that may be good for practicing your Spanish..... when I travel I have to speak English, would be good for people who travel to Latin America put a little more on your part to speak Spanish because it is you who visit us But I apologize for this inconvenience I think before leaving we did the best to make you feel good... if I could make more trips to town would do it gladly , But I think for $ 12 a dorm room with private bath, A / C, hot water, pool, free kayaks, wifi, 3 shuttles per day and waterfront is a good deal. apologies if you did not feel comfortable, but we do our best I hope you can find better places and more economical than $ 12 a day with 3 shuttels . Good luck

97%

Beautiful hostel and amazing location in front of the sea.Is not in the centre centre but IT WORTH EVERY CENT :-) Rocio,Sevilla

Owner Comment (Show)
Gracias, siempre es un gusto recibir personas como tu en nuestro hotel , esperamos tenerte pronto de regreso.

83%

I had a nice stay. The owners could be a bit more friendly, but the view from the rooms is very nice, the pool was very clean and the rest of the stuff was friendly. It's outside of Bocas Town and I enjoyed the silence, just hearing the ocean.

  • Novice Nomad
  • 10 Mar 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (4 reviews)


100%

Great place to stay by the beaches and away from the town. staff friendly and helpfull. nice clean dorms and a lovely swimming pool. I would defantly stay again.

  • Novice Nomad
  • 09 Mar 2013
  • Anonymous
  • British Indian Ocean Territory
  • Female, 25-30
  • (1 review)


67%

Not cheap considering it's not even close to the town. And restaurant does not serve dinner.

  • Novice Nomad
  • 28 Feb 2013
  • Anonymous
  • Portugal
  • Male, 31-40
  • (1 review)


77%

Overall I enjoyed my stay here. The staff were very helpful and it was very pretty. I walked to town twice but had the option of taking the shuttle or taxis. It was nice being able to use the kayaks. Two things that could be improved were the internet service (the other service provider works way better) c and the cooking area. It was very small and there were few pots +pans and diish towels...... . and it was dirty (although that was also because of the people using the kitchen)


100%

We stayed 2nights at pukalini and we totally loved it!! The owners are very nice and friendly! The hostel is spot clean and they have new big rooms with all facilities. Location is a bit out of town but they have a great pool. (Not many hotels/hostels have a pool at bocas) One of the best places were we stayed in panama!!

  • Novice Nomad
  • 01 Feb 2013
  • Anonymous
  • Belgium
  • All Female Group, 25-30
  • (1 review)


100%

Good luck with making a go of the hostel. You deserve to make it a success

  • Novice Nomad
  • 01 Feb 2013
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)

Owner Comment (Show)
Thanks We are trying very hard hope to see you back

47%

Staff where very rude and did not seem like they wanted to help. Beds where very uncomfortable and the girl I was travelling with got bed bugs. Kitchen didn't have anything to eat off (plates, bowls etc) and there is no place to put your stuff e.g. lockers. Shuttle was no help as it only runs 3 times per day.

  • Novice Nomad
  • 27 Jan 2013
  • luongoj
  • Australia
  • All Female Group, 18-24
  • (4 reviews)

Owner Comment (Show)
it sad to read this ,but good at the same time. I would prefer that people tell me their experiences so I can help I do not understand why they expect to be out of the hostel and make such comments. is too late to help you guys I wish that I was told here , on another hand, these comments are helpful to improve, but always better if you say them in person. thank you very much

83%

Good hostel, a bit far from town but close to beach. Great with the pool and sun chairs, nice bar, dining area and good there is a kitchen for guests.

Owner Comment (Show)
Thanks for your good comment , our intention is to be different. Far from town means you can hear the sea, birds, monkeys casually have spent a week in front of the entrance of the hostel.... We are also near the surf spots to go paunch or bluff from town can cost up to $ 12 per person , from pukalani you can walk to paunch is just 15 minutes far , or cycling is just 5 minutes far . I'm just explaining a bit for people who read the comments Thanks once again for your comment.

87%

great hostel with pool and everything you need. Only $2 cab (p.p) into town, too far to walk but bike ride is no problem and three free shuttles per day makes it no problem. Staying in town means close to many food options and all tours, but staying at Pukalani means close to water and you have your own swimming pool. Juan will help out anyway he can!

  • Novice Nomad
  • 15 Jan 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (3 reviews)

Owner Comment (Show)
Aussies you guys are the best. never have problems with Australians, super nice people, I want all my guests to behave like you. thanks for your comments, you guys are always welcome.

97%

I loved my stay here. it is 5km from the centre but easy to flag a $2 US taxi down or get the free shuttle and so laid back and quiet. Free use of the pool, kayaks, hammocks, cable tv and on the beach was excellent. only downside is the pool could do with being cleaned each morning, apart from that there was nothing to fault.

Owner Comment (Show)
Thanks for your comment, we try every day to be better. usually treated nightly with cleaning products and in the morning is vacuum it. may have been that these days the wind was very strong and we have many trees around. is very difficult to maintain a pool so close to the sea and surrounded by trees, but we do our best, I'll cut all the trees around .... jajajajjaja just kidding ,I speak with the workers to be more aware... thanks

77%

Good location, right on the beach and away from the busyness of town, yet just a two minute ride into town. Good facilites with a scenic pool setting and a bar/rec' area right on the water.

  • Novice Nomad
  • 24 Dec 2012
  • Anonymous
  • Australia
  • Male, 41+
  • (1 review)

Owner Comment (Show)
we try to provide the best we can and make a special place for our clients, thank you very much for your comment. Aussie clients always good

90%

Nicest dorm on our 4 week CA trip: only 6 beds, *AC*, bathroom, *hot* shower, second sink and counter area, closet. Hostel: shared kitchen, on the ocean, *nice* pool table, hammocks, bar with food. Re "rude" staff reviews: Juan and family were always nice. E.g. 1st day we arrived late and hungry: they reopened the kitchen and made us burgers! So, go to the Hilton if you want the staff to kiss your ass. But, if you want to stay on the ocean with *real* people for $15/night, stay here.

  • Novice Nomad
  • 22 Dec 2012
  • Anonymous
  • USA
  • All Male Group, 25-30
  • (6 reviews)


60%

Although the hostel advertises a shuttle servise, this is nonsense. It leaves at 7am, noon and 7pm and whenever the owner is going to town. The town is 1 hour walk but there are taxis which cost 1 dollar US. You can pick these up on the road or the owner will ring one for you. The owner has an attitude problem an talks down to you if he doesnt like what you say. There is a sign about the shuttle saying --that petrol costs 6 dollars, so use your head -- petrol costs 3.50

Owner Comment (Show)
we try to do the best we can ,sometimes one answer depending on what they ask and how you ask. If at any time my answer was not enough, I apologize, I wanted to have the right answer for each question. not have any warning in the car with the price of gasoline, but everyone knows that a gallon of gasoline in Bocas costs $ 5 Please let me know where I sold at $ 3.50 will be helpful Thanks for your comment, help improve service, thanks once again

30%

Room wreaked like mold, description of the site not as advertised (Paid for the sweet - Tried to charge $120 more a night), Shuttle into town wasn't running, showers were not hot, sheets are ugly and dirty,

  • Novice Nomad
  • 05 Dec 2012
  • Anonymous
  • USA
  • Couple, 25-30
  • (1 review)

Owner Comment (Show)
there was a misunderstanding about something that was changed by an administrator of the page, we had to change our password here in hostelworld for that mistake made by one our employee. We apologize, our sweet costs $ 200 per night, never $80 This apartment is for 6 people. try to explain what happened and only charge you $ 120 for two people. apologies for this misunderstanding, Our intention has always been the best. To help



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