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Q4 Hotel Reviews

2909 Queens Plaza North, New York, USA

Reviews & Ratings Explained

83%

Rating
2344 Total Reviews
  • 83%Value For Money
  • 84%Security
  • 84%Location
  • 82%Staff
  • 78%Atmosphere
  • 88%Cleanliness
  • 81%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Very clean, good size rooms. Bathroom is small and the sink takes some getting used to so you don't splash everywhere. Staff was helpful. Only complaint was that I asked for the staff to call me a taxi and they called me a car service - which would've been fine, except I asked for a taxi so I could pay with credit card, instead, the car had to stop at a bank and I had to take money out and be charged an additional fee.


74%

The location is excellent! Just few minutes walk from metro station. Staff are very helpful and friendly. I observed they did their to cater the needs of my roommates. Hairdryer is not available in the room, but can borrow one from reception. The kitchen wasn't very clean. There were rotted apples and oranges on the table. Even though they asked guests to label tgeir food in the fridge. It seems that they did not throw away expired food regularly. I saw milk and pizza from early April.


89%

Conveniently located for our purposes. Very basic room, but served its purpose.

  • 22nd Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


80%

Everything was fine though I had some problems with finding the facility due to construction works performed in the neighborhood. I had a really cosy room with the bathroom. The only things that bothered me was a bit unpleasant smell from the toilet sometimes and the noise from the trains outside the hostal though with the earplugs I had no problem with falling asleep.


100%

Excellent stay staff really good.


74%

The hostel lies at a good location, close to the subway (but you hear the noise). The staff is friendly, the common room is very nice and a computer with internet can be used for free. The rooms are relatively clean, but a bit small with little room for large suitcases. I didn't like that they charge $5 to store your bags. The matrasses were a bit hard and the curtains did not hold much light. The badroom is ensuite, so you might have to wait in the morning.


94%

The service desk is very good. They are so smart and attentive.

  • 8th Apr 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 31-40
  • (1 review)


80%

Good place


97%

Awesome hotel, I am a frequent customer of this place. This was the first time that I was sleeeping in a private room, the room was really nice but it was a little bit cold and the window was in front of the metro line so it was a little bit loud,.

  • 7th Apr 2015
  • Novice Nomad
  • Anonymous
  • Colombia
  • Male, 25-30
  • (1 review)


100%

Very nice and clean room! Convenient location, only 2 min walk to metro station and 2 metro stops to manhattan area, although my room was near the main road and it is a bit noisy with the metro passing by.

Owner Comment (Hide)
Dear Valued Guest, Thank you for your feedback. Q4 is close to many major train lines making access into Manhattan quick and easy. We are looking into ways to possibly lessen the noise. Thank you for choosing Q4! Diana Q4 Guest Relations

83%

I got a 3 female dorm and stayed at the bottom bunk. The bunk was little bit noisy when the person on the top moved and mattress and pillow werent that nice, but I just stayed one night and it was worth it. The cleanliness over all is very good, the room has lockers and power plugs aside the bed. Hostel is very close to 3 subway stations, at lines R, 7 and F, which leads you to anywhere in the city. I recommend if you are staying few nights and specially if you are travelling in a group of 3

Owner Comment (Hide)
Dear Valued Guest, Thank you for taking the time to review our property. We have noted your comments on the pillows and mattresses & I will forward this to the concerned parties. Thank you for choosing Q4! Diana Guest Relations

94%

More than worth for this price. I could accept the train and car noises and there are a lot of subway lines nearby. You would feel like living as normal NY citizens.

Owner Comment (Hide)
Dear Valued Guest, Thank you for taking the time to review the Q4! We are pleased to hear you were happy with your stay. We were honored to have you and look forward to serving you again. Diana Q4 Guest Relations

89%

Enjoyed the stay! Near metro station. First time staying in a hostel and was impressed! Would definitely stay there again!

  • 2nd Apr 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Valued Guest, We are so pleased to hear that you enjoyed your stay with us. Thank you for choosing us as your 1st hostel experience and were honored to have you. Thank you for choosing Q4! Diana Guest Relations Manager

91%

bring earplugs and put the air-conditioning on during the day so the windows can be closed at night and you will be good. Good place and even better location.

  • 2nd Apr 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Dear Valued Guest, We appreciate you taking the time to provide feedback on our property. Q4 is adjacent to a major highway and most major train lines making access into Manhattan quick and easy nonetheless we apologize fo the noise level. Thank you for choosing us Diana Guest Relations Manager

66%

The staff is very blase and doesn't add to the environment at all.


100%

Clean, very comfortable bed, friendly, knowledgable staff - common room iallows for socialization. Appealing interior design! Will definately stay again! Some reviews mentioned sound from traffic outside, but I found this to be a non iossue V,


80%

Only stayed for one night to catch a early flight from La Guardia ( Avoid La Guardia with all cost!). Location is perfect, staff friendly. Very loud hostel due to the train lines and a busy road right next door. Room only had 4 lockers when there was 6 beds and not enough sockets for all to charge their phones at the same time!

Owner Comment (Hide)
Dear Valued Guest, Thank you so much for taking the time to review our location. Q4 is adjacent to most major train lines and a major we apologize for the sound and are actively looking for ways to possibly lessen the noise. We are thoroughly inspecting all the rooms to make sure they all have adequate lockers and that all sockets are working. Thank you for choosing the Q4! Diana Guest Relations Manager

80%

Had the best time ever!! Met a looot of cool people and made a lot of friends. The staff was cool, though having cameras is kind of annoying.

  • 24th Mar 2015
  • Novice Nomad
  • Anonymous
  • Argentina
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Valued Guest, We are pleased to hear that you enjoyed your stay with us. We are also grateful to hear that you were impressed by our staff. Our apologies if the cameras annoyed you, it is for the safety of all who visit us. Thank you for choosing Q4! Diana Q4 Guest Relations

77%

Spacious converted loft conveniently located near a couple of subway stations... and just minutes to central Manhattan. Although not for everyone i like this location, in a developing part of Queens and i love the noise of the elevated subway rattling above - very NYC. The hostel has excellent facilities although it kind of lacks a certain vibe - maybe it needs speakers playing music in the common areas..? Or maybe the staff need to interact more with the guests..? Jason was great though.

Owner Comment (Hide)
Dear Valued Guest, We appreciate your feedback. This input is so important to us to better improve our services. We have made note of the vibe and we will actively work on your suggestions. Our staff strives for excellent customer service so I'm glad to hear that Jason provided that for you. Thank you for choosing the Q4! Diana

63%

Room are very noisy (very thin windows). Staff is not very helpful and often rude


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