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Q4 Hotel Reviews

2909 Queens Plaza North, New York, New York, USA

Reviews & Ratings Explained

86%Overall Rating

From 402 ratings
  • 86%Character
  • 87%Security
  • 83%Location
  • 83%Staff
  • 83%Atmosphere
  • 92%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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93%

Had a great time, great location, nice staff, clean. Keep it up!

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • Netherlands
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Hi there! Thank you for your positive feedback! We share all feedback from our guests with our staff to ensure we maintain a high level of service and standards. We look forward to seeing you again. Please follow us on Facebook, Twitter, or Instragram (search Q4 Hotel) for upcoming tours and events. All the best, Kevin Feldman

100%

We really had an awesome time in Ny, the hostel is very clean, the staff is friendly and helpful if you need something. The metro station is close to the hostel, so you dont have Any problem to move anywhere. The kitchen has al you need to cook your meal, there is a grocery store close to buy food.


87%

Very well maintained and clean hostel. Spacious rooms. Close to three subway stations from where you can quickly get to Manhattan / Brooklyn / JFK. The common are is gorgeous and very spacious. Only problem is the noise as the hostel is very close to a busy street and the overground subway track. Also, if you want to be right in the middle of the action, this is probably not the right place for you as not too many bars, cafes and restaurants around.

  • Novice Nomad
  • 19 Apr 2013
  • Anonymous
  • Germany
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Hello! Thank you for taking the time to share your feedback! We appreciate your business and we hope to see you again soon. Please follow us on Facebook, Twitter, or Instagram (search Q4 Hotel) for upcoming deals, events and tours. All the best, Kevin Feldman Q4 Hotel

83%

I really liked the hostel, location, atmosphere and space. Super nice kitchen and basement area. Great value for money!!! My only complain is that is was the worst bed I've ever slept in!!! Having been traveling for half a year all around America this says a lot. But part from that I really enjoyed my stay and the nice place.

  • Novice Nomad
  • 19 Apr 2013
  • Anonymous
  • Denmark
  • Female, 31-40
  • (1 review)

Owner Comment (Show)
Dear Guest, Thank you for your valuable feedback, we appreciate it. We use this information to ensure that everyone's experience is a great one. We hope to see you again in the future so we can exceed your expectations. Please follow us on Facebook, Twitter, or Instagram (search q4 hotel) for upcoming events, tours, and deals. All the best, Kevin Feldman Q4 Hotel

60%

i canceled this reservation at the same day i booked it by call! On my credit card was a bill of 39.01$ from the Q4 Hotel, and 15,00$ from Hostelworld.com... please send me my money back. best Marius Badstuber

  • Novice Nomad
  • 18 Apr 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


100%

This was the first time I stayed at a hostel....I really enjoyed my experience!! I will definitely stay again before I travel international again!! I will also recommend friends and family!

  • Novice Nomad
  • 15 Apr 2013
  • Anonymous
  • USA
  • Female, 31-40
  • (1 review)


60%

The staff in the afternoon was really unfriendly and unmotivated. At the reception desk you should at least pretend to welcome your guest. What I missed too were some signs in the building to find the common room, kitchen, etc. At the beginning I felt a little bit lost. The rooms were ok and clean. I didnt really like the atmosphere. The free tour they offer is awesome though, christl was fun and gave us a great tour of New York.

  • Novice Nomad
  • 14 Apr 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Dear guest, First we would like to sincerely apologize for your experience during your stay with us. The Q4 Hotel is committed to providing excellent customer service and therefore, we will address this with our staff. In regards to the signage of building amenities, we are in the process of making new signs all around the building to make it easier for guests to navigate. We thank you for your valuable feedback and we look forward to the opportunity to welcome you again and exceed your expectations Kevin Feldman Q4 Hotel

80%

Hotel was a nice, modern place. Very clean and everthing there. Trains are a bit loud and the location is not A, but still a B though. Enjoyed our stay here and would recommend.


60%

Good location, right next to metro stop. However, totally different vibe/atmosphere compared to European hostels. No party vibe, staff were not at all helpful or friendly, no information about sights, no map given, not even how are you.

  • Novice Nomad
  • 12 Apr 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (2 reviews)


93%

Very hip place to stay and events to meet people are put together for occupants. Staff is well informed and able to resolve all problems quickly.

  • Novice Nomad
  • 11 Apr 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Hello! Thanks for the great feedback of our hotel. We'll share your thoughts with our staff. Please follow us on Facebook, Twitter, or Instagram. (search Q4 hotel) for upcoming deals, events, and tours. Thank you! Kevin Feldman Q4 Hotel

100%

Very good, would recommend to anybody. Very close to Manhatten with excellent facilities, especially the kitchen. Much better then many hotels to be found in the city!

  • Novice Nomad
  • 11 Apr 2013
  • Anonymous
  • Ireland
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Show)
Hello, We're happy you enjoyed your stay with us. We share all feedback we receive with our staff. We look forward to your next stay with us. Please follow us on Facebook, Twitter, or Instagram (search Q4 Hotel) for upcoming deals, events, and tours. Thank you! Kevin Feldman Q4 Hotel

80%

Great location. Only about two or three stops away from Times Square. Staff was OK and not really friendly. This place does not serve any breakfast but there is a Subway across the street. The only thing I didn't like is my room (Male 6-Bed ) had no windows to open for fresh air. It smelled like a dirty gym locker in that room. This is the room directly behind the lobby counter. Finally, there is a locker there and is not big enough for your carry-on. It fits Masterlock combo locks!


77%

Nice hostel, staff where pretty friendly and helpful, not really a lot of people around to meet and the location is a bit out of the way. Overall its about the best hostel you can find in NYC though. They do charge for storing luggage however the girl at reception let me off when i explained I only needed to store it for a few hours.

Owner Comment (Show)
Hello, We appreciate you sharing your experience of your stay with us, this helps us maintain the high level of service and support we strive to provide. We are conveniently located next to 6 major subway lines that will get you into the city in just minutes. Please follow us on Facebook, Twitter, or Instagram (search Q4 Hotel). for upcoming deals, events, and tours. Thank you, Kevin Feldman Q4 Hotel

73%

This is a decent hostel, it's clean and the staff will help you out with whatever you need. They had a lounge on the second floor but it was pretty empty. It would be cool if they had more stuff to give it character, like books or something where you can hang out in the morning or at night maybe.

  • Novice Nomad
  • 10 Apr 2013
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Hi there, Thank you for sharing your thoughts with us. We continuously strive to introduce new and fun things for our guests to enjoy Please check us out on Facebook, Twitter, or Instagram. (search q4 hotel) for upcoming deals, events, and tours. Thank you! Kevin Feldman Q4 Team

100%

Great location. Very clean and organized. Staff are friendly.

  • Novice Nomad
  • 09 Apr 2013
  • Anonymous
  • China
  • Female, 18-24
  • (1 review)

Owner Comment (Show)
Hello! Thank you for taking the time to share your experience, we really appreciate it. Please follow us on Facebook, Twitter, or Instagram (search Q4 Hotel) for upcoming deals, tours, and events. All the best, Kevin Feldman Q4 Team

77%

I loved the location, the staff and everything but I didn't like the small size of the lockers. You hardly can but a medium size luggage there. Besides that, I really liked the place.

  • Novice Nomad
  • 09 Apr 2013
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)

Owner Comment (Show)
Hello, We would like to thank you for your valuable feedback from your recent stay with us. We understand keeping your items safe is a major concern of yours; its our concern too. We're always happy to assist you with additional storage should you exceed the space in your room. Please follow us on Facebook, Twitter, or Instagram. (search Q4 Hotel) for upcoming events, tours, and deals. Thank you, Kevin Feldman Q4 Hotel

87%

clean, good price, safe and in a good location. next to the street aubway and airtrain station that takes you everywheee in manhattan in 10 min. nice kitchen and basement :-)

  • Novice Nomad
  • 08 Apr 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


97%

Hostel located very convenient. Its just 10mins from Manhattan and easy access from JFK airport. Very clean, stuffs are friendly, have nice kitchen and common place, good taste of atmosphere.

Owner Comment (Show)
Hello! Thank you for taking the time to share your thoughts, we appreciate your positive feedback. Please follow us on Facebook, Twitter, or Instagram (search q4hotel) for upcoming events, specials, and tours. We look forward to seeing you soon! Thank you, Kevin Feldman Q4 Hotel

73%

i got stuck w a big snorer and unable to sleep in the lounge so lack of sleep. security booted me

  • Novice Nomad
  • 06 Apr 2013
  • Anonymous
  • Canada
  • Male, 41+
  • (1 review)

Owner Comment (Show)
Hello! We're sorry you didn't get the rest that you needed. We know when you're running around New York, there is nothing else you look more forward to than a good nights rest. We hope you stay with us again. If you do, we sell ear plugs at the font desk for your convenience. Our staff is dedicated to ensuring everyone's stay is enjoyable. Thank you for your comments!

83%

It was very easy to find the hostel from the metro station, there are some shops, restaurant. The room was simple and modern style I love it, but I felt the staff was not friendly when I checked in they didin't do explanation of facilities.

  • Globetrotter
  • 04 Apr 2013
  • Anonymous
  • Japan
  • Female, 41+
  • (24 reviews)

Owner Comment (Show)
Hi! Thank you for sharing your valuable feedback with us. We're glad you like the hotel and the area. We will address your concerns, as it is very important to us that all of our guests have a memorable experience while they stay with us. Please follow us on Facebook, Twitter, or Instagram. (search Q4 Hotel) for upcoming events, deals, and tours. All the best, Kevin Feldman Q4 Team

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